This Could Happen to You: Woman Receives $68,000+ Water Bill With No Explanation

When a woman receives a $68K water bill, TrustDALE helps make it right!

Yvonne Wes contacted us when she ended up with an outrageous water bill. “They never explained how that water bill got that high,” she told us. 

Yvonne’s brother owned the home, and after he died, the water company sent her the bill... Five years later! 

“They sent me a bill for $65,000,” Yvonne says. “Then another bill came, and it was $68,000!” Yvonne says the water company told her she had a leak somewhere. She hired a plumber to check. 

“He said the only leak he could see was the one in the bathroom,” Yvonne says, “and the kitchen sink was dripping a little bit. But it wasn’t that bad - it wasn’t $68,000.” But things just got worse for Yvonne. 

The water company told Yvonne she’d have to pay $5000 immediately or have her water shut off. That’s when Yvonne realized she really needed help. That’s when she called TrustDALE. 

We worked with the water company to resolve Yvonne’s problem. And we helped that $68,000 bill go away!

“They still never said why they took it off,” Yvonne shares,” They just did it. Which was a good thing. Thanks to TrustDALE!”

Lesson learned? If you don’t agree with a bill - dispute it! Many companies are willing to work with you to correct billing mistakes. But if they don't…? Contact TrustDALE! Because this could happen to you.