TrustDALE Review: Zone Home Solutions-Heating and Air

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Latest Consumer Review

"Chris was very nice, honest and professional and was able to accurately diagnose the problem with my AC. I was very pleased with the repair service he provided and will be using Zone Home Solutions in the future for my heating and air repairs."

- Joyce
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About

Family owned and operated for over 25 years, Zone has earned a reputation of excellence in and around Metro Atlanta. Their focus on pleasing the customer has served them well and continues to be their guiding principle. They are very proud of their A+ rating with the Better Business Bureau, their recognition as a President's Award-winning Carrier Factory Authorized Dealer and 2,500 five-star reviews online. Whether you are looking for a full system replacement or just want to ensure that your old system is operating as efficiently as possible, they would love to help!

 

Consumer Reviews
Chris was very nice, honest and professional and was able to accurately diagnose the problem with my AC. I was very pleased with the repair service he provided and will be using Zone Home Solutions in the future for my heating and air repairs.
– Joyce
The technician was professional in every respect. He was able to accurately diagnose the problems and came up with correct solution. He ran several test to ensure that the unit was working properly. I was able to track is arrival time on the website. I will call them again should I have an issue with my HVAC.
– Samuel B.
First time they came to fix an issue and I'm sure it won't be the last. This will be my go-to company! They get someone out fast to fix HVAC problems. I had previously experienced Mac's great customer service when he was sent out to a friend's home. I liked his attitude so much, I requested him for my own HVAC problems. He is so nice and listens to every complaint and gives honest feedback even if it has nothing to do with the issue you have. He even let my curious kids help with a tape job. Fast, polite, honest and upbeat. Just ask for Mac for HVAC problems and yo uh won't be disappointed at all!
– Abony J.
Great service and process for HVAC repair and installation
– Paul M.
I was researching online for a new pest control company and came across Zone Home Solutions. I was impressed by all the 5 star ratings but I prefer to draw my own conclusion. Contacted them for a quote on quarterly pest control and they were prompt, professional and highly knowledgeable. Then I contacted them for a termite solution and they were very thorough with the options. Lastly they have an HVAC department too and I contacted them for a bid and Jason the manager went above and beyond with the quote. I did not even commit to them and had to call them for a repair issue and once again they came through with flying colors. Professional, prompt, very reasonable and responsive. I highly recommend them.
– Yolanda C.
Definitely recommend this company. Got a text letting me know he was on the way, and he was friendly, professional, and gave me some tips on taking care of HVAC. First time customer. Won't be the last. Roderick was great.
– Natalie D.
Jason and his team were fantastic. Went above and beyond to investigate air quality issues, and solutions to improve HVAC performance in our new (older) home. Also signed up for affordable annual maintenance, and will be using Zone for pest control. Highly recommend.
– Kevin P.
After unsatisfactory experiences over the years using several different local Atlanta HVAC repairs companies, I contacted Zone Home Solutions because they were recommended on the "Trust Dale" website. I can attest without hesitation that this company did a super job, met and exceeded my expectations. Kudos and huge thank you to Jason, Roderick, and Chandler for their efforts to get my system up and running again!
– Charles H.
If you are looking for a company who provides excellent services to it's customers please consider Zone Home Solutions. I bought a new HVAC system from them about 4 years ago and they have been terrific. I intend to be a customer for life. The techs are timely, thorough, professional, friendly, caring., and trustworthy. They are a breath of fresh air in the world today. Thank you Zone for taking such good care of my hvac needs.
– Esther D.
They installed a new HVAC unit a couple years ago and I have been using them for twice annual preventative maintenance on that unit and another. Always on time, honest, friendly techs and quality service. Never trying to sell me something unnecessary. Efficient getting in and out. Pleased with service.
– Mike V.
Very knowledgeable. Provided good explanation of options to fix the problem. Didn't try to oversell. Left me feel very comfortable making my decision.
– Richard M.
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