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TrustDALE Review: Integrity Restoration and Remodeling-Mold Remediation

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Latest Consumer Review

"Working with Integrity has been very pleasant! Jason responded quickly to my inquiry. We have had a mold issue in our master closet. Mike and Crystal came and have been very professional and informative the whole way through the process! I feel the have gone above and beyond what was expected. Crystal and Ryan came another time and couldn’t have been more helpful with everything. It has been a stressful and upsetting ordeal and Crystal has helped put me at ease! Would highly recommend!"

- Sean A
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About

If you believe you may have mold growing in your home, then it’s time you contact an expert mold testing and remediation firm.  The team at Integrity Restoration and Remodeling are experienced and motivated to ensure that you live in a mold-free environment.  Integrity Restoration doesn't believe in using fear to sell mold remediation services. It is important for the health of residents and guests to remove unwanted mold growth from a home or business safely and professionally using the absolute best methods of assessment, containment, removal of non-salvageable materials, structural drying and best in the industry cleaning techniques.  

Price

Before they begin any remediation, the Integrity team will first provide a detailed recommendation for all services needed. All pricing will be given upfront to you based on the results of their testing.

Quality

Integrity Restoration and Remodeling ensures that no mold goes unnoticed.  They've adopted different testing options to thoroughly test your property. Some special devices that they use for possible mold infestations include humidity gauges, moisture meters, digital cameras, and borescopes.  Integrity Restoration and Remodeling ensures that no mold goes unnoticed.  They've adopted different testing options to thoroughly test your property. Some special devices that they use for possible mold infestations include humidity gauges, moisture meters, digital cameras, and borescopes. Chemicals are no substitute for proper cleaning methods and techniques! Integrity applies the methods espoused by the ANSI approved IICRC S520 Standard.  The standard provides solid guidelines for the evaluation of mold situations, as well as proper and safe removal. What does this mean to you?  It means that you can choose a company to help you without undue fear; choose someone who knows and follows the IICRC S520 standard.

Integrity knows the standard inside and out.  As a matter of fact, we have been following it since it came out, and feedback from Integrity and other quality contractors led to the current ANSI-approved revision.  Protect your property and the people who are important to you; if you need a mold situation evaluated, call the people you know you can trust.

Service

Commitment to customer satisfaction is Integrity Restoration and Remodeling's goal. They offer immediate local response and are available 24/7!  They have trained, experienced & IICRC certified professionals that are committed to the highest industry standards.  Integrity provides upfront and honest service, so you can feel confident that you’re making the best decision for your property.

Warranty

Integrity Restoration offers a lifetime labor warranty on Mold Remediation. They also offer a one year warranty on reconstruction labor and materials.
Consumer Reviews
Working with Integrity has been very pleasant! Jason responded quickly to my inquiry. We have had a mold issue in our master closet. Mike and Crystal came and have been very professional and informative the whole way through the process! I feel the have gone above and beyond what was expected. Crystal and Ryan came another time and couldn’t have been more helpful with everything. It has been a stressful and upsetting ordeal and Crystal has helped put me at ease! Would highly recommend!
– Sean A
This was the 3rd company I interviewed and encountered for water and mold damage to my home. After the first contact "via phone" THEY WERE HIRED!!! They arrived early for their scheduled service "masked up" and ready to GO! Assisted me with removing/relocating the items in my home in preparation for the demolition. Everything was covered, secured and sealed (beyond proper) for the work being performed -- with consistent cleanup and coverings. I am MORE than satisfied with the services rendered from this company and highly recommend without a doubt!
– Rebecca C
Based on the previous positive ratings, I hired Integrity to handle a water damaged area behind our kitchen sink. The entire crew from our initial consultation with Jason and Shannon, to the on-site crew of Kevin, Crystal, Ryan and Amberlee were courteous and professional. They arrived on time, thoroughly cleaned afterward and answered all my questions that arose during the process. Other than a small crack in our kitchen counter that occurred during the demolition, the whole project went extremely well with no issues. Major kudos to Ryan and Kevin for ensuring our backsplash tiles were removed without breaking them! I’d definitely recommend Integrity for any water damage or mold remediation projects!
– Jennifer W
After discovering a roof leak had caused mold damage to my drywall, my insurance company recommended Integrity. Crystal and Lisa came out to my home right away and worked for several days to remove the damaged drywall and damaged flooring in two different rooms. They set up airtight containment units around the damaged areas to keep the dangerous air from spreading around my home. They professionally treated the mold/mildew, then used large commercial grade dehumidifiers and filter fans to dry the damaged areas over the next week. I couldn't be happier with the professionalism of Crystal, Lisa and Kevin during the entire process. They took extra safety precautions in my home wearing masks the whole time and cleaned every inch of the damaged areas and access points. They communicated their schedule and timeframe to me during the whole process. I would highly recommend Integrity for anyone who needs help with water damage, or otherwise.
– Brian S
I had such a positive experience with Integrity Restoration, specifically with Kevin Keeler, the Quality Control Manager/Electrician. Kevin was professional, courteous, flexible, on-time, and did an awesome job explaining what he was doing and why. He explained everything very well and was friendly and helpful. I didn't have to lift a finger to work with Integrity - my insurance set up the services and Integrity called me to schedule each visit to my home. They completely got rid of the water damage/mold in my flooded basement to the point where there's not a single trace of it anywhere. I'm very pleased with their work and would recommend them to others needing water damage/mold mitigation work done.
– Rachael C
Integrity has been amazing helping me with my major leak repairs in my house. Jason & his team on the mold/mitigation side are the best. My house was clean and they were trustworthy & professional. Kevin & Philip are wonderful. My starry nights ceiling (twinkle lights) were ruined with the water and Kevin not only fixed it but added constellations. It was my favorite room before the damage and now they've made it better than it was before! Thank you Integrity!
– Miranda N
I was given this vendor by my insurance company. They did a wonderful job. Shane was very kind and professional. He worked very fast with his team to make sure they could help my family and I. We have two children with auto immune issues and myself being highly allergic to mold. They worked very hard to help mitigate that as much as possible. Kevin and Giovanni came by to pick up the equipment at the end and they helped navigate me through the process of what will happen next...which I really did appreciate. They even left the protector barrier up to protect me and my kids even though their part of the job is done. The gentlemen in this company went above and beyond for us.Thank you so much for helping a stressed out mother and letting me know that everything will be just fine in the end!!
– Christine R
Mold is a scary thing and when it came to my family's health, I wanted to make sure it was handled appropriately. Jason was a wealth of information and resources that helped me to feel confident that my home could be restored to a healthy place to live. Through all of his communication I could tell not only how knowledgable he was, but also how much he cared. Thank you!
– Lauren C
Integrity did an excellent job on our mold remediation! We had water damage all under our kitchen sink and the hardwood flooring. They brought in their fans, dehumidifier, and air purifier and told me that it would likely take 3-5 days after the removal of affected areas to dry everything out. It ended up only taking 2 days to dry and the mold is completely gone! Very grateful for the hard work that Shane and Bryan put in for us. Our house has never smelled better! Pictures are before remediation (with countertop removed) then after!
– Kate H
This team has been great to work with. Kayla was patient and accommodating with my hectic work schedule. Shane showed up on time, walked us through the process and great with questions. Chandler was super quiet with demo, I work from home and I didn't even know it was in progress. Amy and Kevin were amazing with cleanup and mold removal/protection. They are all very friendly and easy to chat with. I highly recommend.
– Charles R
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