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TrustDALE Review: The Appliance Doctor
Latest Consumer Review
"My house is 100 years old (literally) so installing ANYTHING is complicated. I needed a dishwasher and had a terrible previous experience with a large company. Tony came out to install it and did an excellent job-when I know it was not easy! Couldn't have asked for a better experience!"
Business Details
About
The Appliance Doctor provides both Major Appliance Repairs as well as New Appliance Sales. Their highly trained technicians ensure quality service and their reputation has been built over four decades by extremely satisfied customers. Should your appliance not be worth repairing, the Appliance Doctor has you covered as they sell a full line of most major brands! The Appliance Doctor does not service Samsung appliances.
Price
The Appliance Doctor’s technician will come to your home and determine exactly what is wrong and explain what is needed to put your appliance back into good working order. They always discuss the needed repair and the cost of parts and labor before any work begins. If you and your technician determine that the machine is not worth repairing, you pay only a diagnostic charge of $129.00.
Quality
The Appliance Doctor is dedicated to being the best in the business. They have a full time local office staff to answer your phone calls and schedule your appointments. Their repair technicians and installers all work directly for The Appliance Doctor (no 3rd party contractors!), arrive in uniform, drive marked company vehicles, and are not paid by commission. All are drug free and background checked. Their company slogan sums it all up: “The Happy Customer Company.”
Service
Your experience starts with a friendly, informed person answering your call and ends with a properly working machine! The Appliance Doctor's employees represent an attitude of extraordinary service inspired by the company's owners. All their work is guaranteed, and any concerns are handled expeditiously, and fairly. If you need an appliance repaired (or a new one!) you need The Appliance Doctor, and with the added peace of mind of the TrustDale Make It Right guarantee, you can't go wrong. Please note the Appliance Doctor does not repair Samsung appliances.
Warranty
The Appliance Doctor stands behind the quality of its work. The company offers a one-year warranty on repairs involving the same issue on the same machine, as well as a one-year warranty on any parts that are purchased and installed by The Appliance Doctor.
For new appliances, customers are covered by the manufacturer’s warranty. In addition, The Appliance Doctor provides a 30-day warranty on installation services to ensure appliances are properly installed and functioning as expected.
Consumer Reviews
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– Shirley G.
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– Glen Z.
– Andrew D.
– Ashley S.
– Jon W.
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