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This TrustDALE score is calculated for this specific partner using a weighted average based on consumer concerns received by TrustDALE.

Chimney Solutions

Verified

Family-owned, chimney & fireplace care with certified technicians since 1998

Closed today, 8:00 AM - 5:00 PM

Get pricing & availability

Guaranteed up to
$10,000
TrustDALE rating
5.0
Call (678) 534-7684

Quick response time, no obligations.

TrustDALE Certified and Guaranteed

Your project with this business is covered by our Make It Right Guarantee™ up to $10,000 when you contact them through TrustDALE.

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About

TrustDALE Certified Partner Chimney Solutions has been protecting Atlanta area homes since 1998. In addition to keeping chimneys safe from flammable buildup, they offer premium brand name chimney supplies, and have their own metal shop for custom made caps and shrouds.
Chimney Solutions uniformed technicians are all certified by the CSIA, GCSG and the NCSG and offer chimney cleaning, chimney inspection, chimney rebuilding, chimney waterproofing, chimney relining and all other fireplace and chimney services.
Their commitment to customer care has made them Atlanta's Most Trusted Chimney Sweep! That's why they're backed by TrustDALE's $10,000 Make It Right Guarantee!

Customer testimonials

  • I used Chimney Solutions and the service tech was a wonderful help, he checked inside and outside my chimney area. We could not be happier. I wanted to say Thank You to TrustDALE for vetting and certifying this selection of companies - it really helps us homeowners. Thanks again!

    Donna M.
  • VERY satisfied with the work performed by Chimney Solutions - they are a GREAT company! Thank you Dale for your recommendations!

    Joe G.
  • Chimney Solutions were VERY professional and the Tech explained what he was going to be doing in great detail. He was incredibly knowledgeable about what needed doing - Highly Recommended, just like TrustDALE says!

    Dale M.
  • Top notch crew all around - nothing but praise for Chimney Solutions! They fixed our very old decrepit chimney and installed a nice gas fireplace insert. They were courteous, professional, timely, easy to work with, etc. Would recommend for all your fireplace and chimney needs.

    Brad J.
  • very aspect of our experience with Chimney Solutions; Alpharetta, GA, was perfect ! Kennedy set us up with Lance who inspected our chimney and explained what was needed. David, coordinated Jose' and Ben, who installed a chimney liner and repaired our chimney. They are true craftsmen and did a excellent job above and beyond our expectation. Kayla and Chloe handled final billing. Everyone we spoke with was super nice. The inspection cost was reasonable and was applied to the work we had done. We are totally satisfied and would highly recommend this company!

    R&S Kessler
  • This was the first time that I used this company to do my chimney sweep. I had a very good experience with them. The technician (Joe) was very helpful in explaining everything he did and made sure I was informed along the way. I'll will use them again.

    Frank J.
  • Called Chimney solutions for our annual cleaning and very pleased with the service. Chimney Tech Chip was on time, polite, clean and very informative! And, shared a very "duh" tip: you don't have to wait until the fall winter to get your chimney cleaned; spring or summer are best!

    Aaron T.
  • Chip came to our home to repair a gas fireplace that had 20 years of little use. He was very helpful. Explained exactly what to do if we needed to reset the fireplace in the future. He went above and beyond cleaning and making sure everything was perfect.

    Deanna B.
  • I was very pleased with Chimney Solutions and my technician Mikey. All of my concerns and questions were addressed immediately by the front office and again by the technician before and after the appointment. Overall the experience was positive and I would use this company again.

    Morgan F.
  • Chimney Solutions replaced our fireplace. Brandon Gilbert, Jose Peralta and crew were terrific. Highest recommendations if you need any fireplace services. Thank you for providing them.

    Chuck C.
  • I have used Chimney Solutions a number of times. They also put in a whole new fireplace box (great size) and stone front from floor to ceiling a couple of years ago. Excellent guys who do the work. They really know what they are doing and keep things nice and clean. Always on time and call ahead to confirm their arrival. Highly recommended by my wife and myself.

    Patrick P.
  • I had a great experience using Chimney Solutions to help resolve a problem with my fireplace. The technician arrived right on time; took his time to really ensure the solution worked. That means testing several times over a period of time. He explained exactly what he was doing for the non-expert (me). I will use them again if I ever have the need!

    Jill H.
  • Chimney Solutions arrived promptly and did an awesome job cleaning and inspecting our chimney and left the area spotless! Courteous and knowledgeable technicians walked me through several options for upgrades I was interested in.

    Tabitha R.

Price

You can hire a "jackleg" contractor to clean your chimney for cheap, but it's not worth the risk. Chimney Solutions only sends true professionals to your home, who listen to your needs, and give you an educated diagnosis of your chimney before you are charged; they do require a nominal service call fee that varies according to drive distance. What's more, Chimney Solutions offers up-front chimney inspection quotes. 

Pricing starts at $199. Call today to learn more.  

Quality

Chimney Solutions provides maximum value because: In addition to being background checked and drug free, technicians are all CSIA (Chimney Safety Institute of America) trained and certified. This company has staying power; having been under consistent ownership and management for nearly 15 years. Your safety is their priority. They invest in continuing education to ensure they are properly equipped to deliver you an educated diagnosis of your chimney and its condition. They represent and install quality products.

Service

Chimney Solutions is dedicated to providing top-notch customer service and the highest quality products available to all of their customers.  Their record of repeat customers and their referrals are a testament to their approach to your service. They provide a no mess guarantee, and truly stand behind their work and craftsmanship. No matter what your chimney or fireplace needs, they have the experts to handle it.

Warranty

Chimney Solutions offers a one year workmanship warranty in addition to the manufacturer's warranty. 

Business Details

  • 1155 McFarland 400 Dr Alpharetta, GA 30004
  • www.chimneysolutions.com

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Licensed
Estimates
free
Min. Project
$199
Insured
Make-It-Right Guarantee™
Warranties

Service Area

Office location

1155 McFarland 400 Dr Alpharetta, GA 30004

Areas served in GA

Acworth, Alpharetta, Atlanta, Austell, Avondale Estates, Ball Ground, Braselton, Buford, Canton, Chestnut Mountain, Clarkdale, Clarkston, Cumming, Dacula, Dawsonville, Decatur, Douglasville, Duluth, Ellenwood, Fairburn, Flowery Branch, Gainesville, Grayson, Holly Springs, Hoschton, Jasper, Kennesaw, Lawrenceville, Lebanon, Lilburn, Lithia Springs, Lithonia, Mableton, Marble Hill, Marietta, Nicholson, Norcross, North Metro, Oakwood, Palmetto, Pine Lake, Powder Springs, Red Oak, Redan, Roswell, Rydal, Scottdale, Smyrna, Snellville, Statham, Stone Mountain, Tucker, Union City, Waleska, Woodstock, Hapeville, Johns Creek, Chamblee, Dunwoody

TrustDALE 7-Point Review Process seal

Dale’s 7-Point Investigation Process

Every TrustDALE certified provider must pass all 7 steps before being recommended.

  1. License & Insurance Verification
  2. Background & Criminal Check
  3. Business History Review (5+ Years)
  4. Customer Reference Calls
  5. Complaint Record Analysis (BBB, State Agencies)
  6. On-Site Business Inspection
  7. Contract & Pricing Review
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$10,000 Make It Right Guarantee

$10,000 Make-it-Right Guarantee™

Our industry-leading protection ensures every TrustDALE job is covered.

  1. Step 1
    Contact the Provider First Most issues are resolved quickly when you reach out directly.
  2. Step 2
    If Unresolved, Contact TrustDALE We mediate at no cost to you.
  3. Step 3
    If Still Unresolved, We Make It Right Up to $10,000 to fix the problem.

Key Benefits

  1. Free. Same direct prices, no membership fees.
  2. Automatic. Covers every TrustDALE job.
  3. Transferable. Protects the work, not just you.
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Upfront Pricing Promise seal

Transparent Pricing Guarantee

Know what you’ll pay before work begins. No surprises, no hidden costs.

  1. Written estimates required before work begins
  2. No hidden fees or surprise charges
  3. Fair pricing verified by TrustDALE
  4. Price disputes covered under Make It Right Guarantee
  5. Compare apples-to-apples between providers
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$10,000 Make It Right Guarantee

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SCAMMERS BEWARE: Seasoned consumer investigator Dale Cardwell gives readers a game plan to avoid rip-offs.

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