Affinity Outdoor Living - Commercial Pool Construction

Dale’s 7-Point Investigation Process

Every TrustDALE certified provider must pass all 7 steps before being recommended.

1. 1 License & Insurance Verification
2. 2 Background & Criminal Check
3. 3 Business History Review (5+ Years)
4. 4 Customer Reference Calls
5. 5 Complaint Record Analysis (BBB, State Agencies)
6. 6 On-Site Business Inspection
7. 7 Contract & Pricing Review

$25,000 Make-it-Right Guarantee^™

Our industry-leading protection ensures every TrustDALE job is covered.

1. Step 1
   Contact the Provider First Most issues are resolved quickly when you reach out directly.
2. Step 2
   If Unresolved, Contact TrustDALE We mediate at no cost to you.
3. Step 3
   If Still Unresolved, We Make It Right Up to $25,000 to fix the problem.

Key Benefits

1. 1 Free. Same direct prices, no membership fees.
2. 2 Automatic. Covers every TrustDALE job.
3. 3 Transferable. Protects the work, not just you.

Transparent Pricing Guarantee

Know what you’ll pay before work begins. No surprises, no hidden costs.

1. 1 Written estimates required before work begins
2. 2 No hidden fees or surprise charges
3. 3 Fair pricing verified by TrustDALE
4. 4 Price disputes covered under Make It Right Guarantee
5. 5 Compare apples-to-apples between providers