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Zone Heating & Air

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Family-owned heating and air service built around customer satisfaction for 25 years

Open today, Open 24 hours

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Guaranteed up to
$10,000
TrustDALE rating
4.9
Call (678) 909-4451

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Your project with this business is covered by our Make It Right Guarantee™ up to $10,000 when you contact them through TrustDALE.

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About

Family owned and operated for over 25 years, Zone has earned a reputation of excellence in and around Metro Atlanta. Their focus on pleasing the customer has served them well and continues to be their guiding principle. They are very proud of their A+ rating with the Better Business Bureau, their recognition as a President's Award-winning Carrier Factory Authorized Dealer and 2,500 five-star reviews online. Whether you are looking for a full system replacement or just want to ensure that your old system is operating as efficiently as possible, they would love to help!

 

Customer testimonials

  • "After your TrustDALE recommendation, I used Zone Heating & Air in September 2025 for the purchase of a new HVAC System and Hot Water Heater. The pricing was better than 3 other competitive companies, and the service has been outstanding."

    Diane M.
  • I learned about Zone HVAC from TrustDALE several years ago, and have used their services ever since. They are professional, friendly and I have always felt they had MY best interest in mind, , and never tried to sell me something I don't need. I have moved recently, and they are still providing their services, even though I am a lot farther out of town than I was. Good company, and I highly recommend them!

    Sue P.
  • My experience with Zone Heating & Air was very good. Their tech person Jason paid us a first visit to explain the process, and he also provided estimates for several different brands as we needed to buy a new AC unit. We did our research from his suggestions and settled on Zone to do the job of replacing our AC unit. This morning the team came along and did the replacement, and we are happy with the entire process. Thank you!

    Ajay S.
  • Chris was very nice, honest and professional and was able to accurately diagnose the problem with my AC. I was very pleased with the repair service he provided and will be using Zone Home Solutions in the future for my heating and air repairs.

    Joyce
  • The technician was professional in every respect. He was able to accurately diagnose the problems and came up with correct solution. He ran several test to ensure that the unit was working properly. I was able to track is arrival time on the website. I will call them again should I have an issue with my HVAC.

    Samuel B.
  • First time they came to fix an issue and I'm sure it won't be the last. This will be my go-to company! They get someone out fast to fix HVAC problems. I had previously experienced Mac's great customer service when he was sent out to a friend's home. I liked his attitude so much, I requested him for my own HVAC problems. He is so nice and listens to every complaint and gives honest feedback even if it has nothing to do with the issue you have. He even let my curious kids help with a tape job. Fast, polite, honest and upbeat. Just ask for Mac for HVAC problems and yo uh won't be disappointed at all!

    Abony J.
  • Great service and process for HVAC repair and installation

    Paul M.
  • I was researching online for a new pest control company and came across Zone Home Solutions. I was impressed by all the 5 star ratings but I prefer to draw my own conclusion. Contacted them for a quote on quarterly pest control and they were prompt, professional and highly knowledgeable. Then I contacted them for a termite solution and they were very thorough with the options. Lastly they have an HVAC department too and I contacted them for a bid and Jason the manager went above and beyond with the quote. I did not even commit to them and had to call them for a repair issue and once again they came through with flying colors. Professional, prompt, very reasonable and responsive. I highly recommend them.

    Yolanda C.
  • Definitely recommend this company. Got a text letting me know he was on the way, and he was friendly, professional, and gave me some tips on taking care of HVAC. First time customer. Won't be the last. Roderick was great.

    Natalie D.
  • Jason and his team were fantastic. Went above and beyond to investigate air quality issues, and solutions to improve HVAC performance in our new (older) home. Also signed up for affordable annual maintenance, and will be using Zone for pest control. Highly recommend.

    Kevin P.
  • After unsatisfactory experiences over the years using several different local Atlanta HVAC repairs companies, I contacted Zone Home Solutions because they were recommended on the "Trust Dale" website. I can attest without hesitation that this company did a super job, met and exceeded my expectations. Kudos and huge thank you to Jason, Roderick, and Chandler for their efforts to get my system up and running again!

    Charles H.
  • If you are looking for a company who provides excellent services to it's customers please consider Zone Home Solutions. I bought a new HVAC system from them about 4 years ago and they have been terrific. I intend to be a customer for life. The techs are timely, thorough, professional, friendly, caring., and trustworthy. They are a breath of fresh air in the world today. Thank you Zone for taking such good care of my hvac needs.

    Esther D.
  • They installed a new HVAC unit a couple years ago and I have been using them for twice annual preventative maintenance on that unit and another. Always on time, honest, friendly techs and quality service. Never trying to sell me something unnecessary. Efficient getting in and out. Pleased with service.

    Mike V.
  • Very knowledgeable. Provided good explanation of options to fix the problem. Didn't try to oversell. Left me feel very comfortable making my decision.

    Richard M.

Price

At Zone they know that educating a customer allows them to make the right financial decision and that value is determined by more than just price.  Their proposals include system comparisons that often show that energy savings from high efficiency systems when combined with 0% financing only available with these pricier systems make them the best value.  Zone Heating and Air offers competitive pricing on heating & air services including preventative maintenance, emergency repairs and new system installations and replacements. Call Zone Heating and Air today to schedule your FREE quote for a new unit! There may be a diagnostic fee up to $99. 

Quality

When it comes to the lifespan and efficiency of an HVAC system, proper installation is at least as important as the equipment being installed. A properly installed budget system can outperform a much more expensive high efficiency system if errors are made and corners are cut during installation. Energy Star reports that 70% of residential cooling systems suffer from improper airflow. Although Energy Star, Consumer Reports and every HVAC manufacturer advise that a heat loss-gain calculation is critical before having a system replaced, many HVAC companies skip the extra work and just use the size of the current system. At Zone, they take the extra time to make sure that your new system is the right fit and perfectly installed. Their system replacements include a three year "bumper to bumper" warranty with ten years on parts and a lifetime workmanship guarantee. 

Service

With over 20 years of industry experience, the Zone Heating and Air team is ready to help with any heating or cooling needs – from repairs, regular maintenance or a full-system replacement. Their technicians are NATE certified, so you can be assured that a highly skilled professional will be in your home. Although they are a Carrier Factory Authorized Dealer, they can service any brand. Where Problems meet Solutions, call Zone Heating and Air today!!

Zone Heating and Air is available 24/7 for emergency service requests. 

Warranty

Zone Heating and Air offers up to 10-year parts and labor warranty on new systems.

Business Details

  • 4922 Summer Oak Drive Buford, GA 30518
  • www.zoneheatingandair.com

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Licensed
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free
Insured
Make-It-Right Guarantee™
Warranties

Service Area

Office location

4922 Summer Oak Drive Buford, GA 30518

Areas served in GA

Alpharetta, Atlanta, Auburn, Avondale Estates, Bethlehem, Braselton, Buford, Chestnut Mountain, Clarkston, Cumming, Dacula, Decatur, Duluth, Flowery Branch, Gainesville, Good Hope, Grayson, Hoschton, Jefferson, Jersey, Lawrenceville, Lilburn, Lithonia, Loganville, Monroe, Murrayville, Norcross, North Metro, Oakwood, Pine Lake, Redan, Roswell, Scottdale, Snellville, Social Circle, Statham, Stone Mountain, Talmo, Tucker, Winder, Johns Creek, Chamblee, Dunwoody, Ellenwood, Commerce

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Dale’s 7-Point Investigation Process

Every TrustDALE certified provider must pass all 7 steps before being recommended.

  1. License & Insurance Verification
  2. Background & Criminal Check
  3. Business History Review (5+ Years)
  4. Customer Reference Calls
  5. Complaint Record Analysis (BBB, State Agencies)
  6. On-Site Business Inspection
  7. Contract & Pricing Review
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Our industry-leading protection ensures every TrustDALE job is covered.

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