Moving Companies FAQ's
Homeowners should confirm that the moving company is licensed and insured, ensuring they comply with state and federal regulations. This protects homeowners in case of damages or accidents during the move. They should also ask for the company’s Department of Transportation (DOT) number if it’s an interstate move, which verifies the company’s registration and credentials.
Homeowners should ask about the specific services the company provides, such as packing, loading, unloading, and unpacking. It’s important to clarify if there are additional fees for certain services, such as moving heavy items, specialty packing, or long-distance moves. Understanding the full scope of services helps homeowners budget appropriately.
Homeowners should request a written estimate that includes all potential costs, and ask whether the estimate is binding or non-binding. A binding estimate guarantees the price based on the services agreed upon, preventing unexpected charges. If the quote is non-binding, homeowners should be aware that the final cost could be higher.
Homeowners should inquire about the company’s policy for handling damaged or lost items during the move. They should ask about the different levels of valuation coverage, such as full-value protection or released-value protection, which determine how much compensation the homeowner will receive if an item is damaged.
Homeowners should ask for references from past clients or check online reviews to assess the company’s reliability and customer service. Positive feedback and testimonials provide insight into the company’s professionalism, punctuality, and overall moving experience, helping homeowners make an informed decision.
