Three for Thursday 05.28.2020
Welcome to TrustDALE's Three For Thursday with Consumer Investigator Dale Cardwell.
Hi everybody! A few words about masks. I know they're necessary but I'm hoping the need will pass sooner than later. I miss smiles. I especially miss greeting smiles from strangers. There's something very human about passing someone in the grocery and acknowledging their humanity with a brief but sincere smile. The consumer angle? Smiles, combined with eyes, tell us so much about sincerity. Let's be sincere, and for now, behind masks, let's say "hello" and "have a great day" more.
Watch this Investigation
Marietta Davis purchased a warranty from a furniture company just in case something went wrong with her new bed. Guess what, something did go wrong - and it took the TrustDALE team to work it out.
Ask Dale
David asks: "Dale, I've seen you investigate and expose heating and air companies operating without a license. I think I know of one. How do you find that out? See Dale's answer here.
Todays Lesson on how to be a Savvy Consumer!
Today's seven-point lesson on purchasing a warranty:
Fast - Do they want your money NOW? Never pay money in advance for a warranty if you haven't thoroughly reviewed and researched its provisions.
Funds - Is the investment required relevant to the promised payoff? If not, it's likely too good to be true. Warranties that promise a return that's greater than your investment are likely fraudulent.
Found - A person who intends to rip you off will make certain he can't be found after he gets your money. It's unlikely you'll ever meet the party responsible for fulfilling your warranty. This makes the Ensure step (below) even more important.
Define - Products, Offers and Prices. Don't simply accept a third-party warranty being offered by the seller. Chances are that seller is getting a cut. Explore independent third party warranties to make certain you're getting a fair deal.
Ensure - Your deal with an Ethical negotiation, an Equitable contract and an Effective Guarantee. Reputable companies stand behind their products. Read their warranties in advance of purchase. If you're offered an extended warranty, know that it's likely loaded with protections for the seller, not the buyer.
Authenticate - Your deal by requesting References, checking Reviews, and examining government and watchdog reports. Researching reviews on warranties and warranty companies is the best way to see if the holder is generally getting a fair shake.
Legitimize - Your deal by determining if the company has a business license, liability insurance and is Lawsuit and background checked. If you don't recognize the name of the company offering the warranty or the third-party warranty company, make certain it has a findable office and a customer service department that answers its phone and returns emails. Do this before you sign on the dotted line.
SCAMMERS BEWARE: SEASONED CONSUMER INVESTIGATOR DALE CARDWELL GIVES READERS A GAME PLAN TO AVOID RIP-OFFS