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"I would give Advanced's customer service an A++++. They always answered the phone or emails promptly and courteously. They seemed to genuinely care about the customer's experience with the service. Also, the service was on-time and communication regarding the service was as promised. On the crew, they were professional, courteous, and did a really great job on cleaning the gutters and roof and clearing an underground drain clog. They properly fixed the underground drain clog and before proceeding, showed me where the water was clearly backing up, gave me the options and costs, and got my permission to proceed. They cleaned up the property up well after the service, going above and beyond in clearing debris into the landscape. There were two minor issues on the service. The skylights were missed on the cleaning and one downspout was out left out of the underground drain. However, the skylight fee was promptly removed from the invoice when the team was notified. A technician came out to put the downspout back into the drain and secure it against the house the next morning, even though it was raining, it was a holiday, and the crews were not working that day. They were concerned about the day's heavy rain run-off from the downspout potentially getting under the house. The service cost is in the range of other insured companies doing the same service; however, Advanced offered us a senior discount, which was much appreciated given we're on a fixed income. They also provided the insurance papers in advance of the service. With the excellent customer service level, communication, and quality of the work, I would definitely use Advanced for gutter services in the future and possibly other services, such as pressure washing the house. Thank you!"
Business Details
About
Advanced Gutter Cleaning is a full service gutter company proudly serving North Metro Atlanta since 1991 with an emphasis on quality workmanship and customer satisfaction. All standard gutter cleanings include clearing of debris from the roof, gutters and downspouts complemented by a thorough grounds cleanup. Teams are thoroughly trained and fully equipped to diagnose and resolve any gutter related issues. They can also maintain most solid guard gutter protection systems and underground drains. A fully staffed office offers accurate pricing, excellent communication, convenient scheduling and easy payment options.
Price
Advanced Pressure and Gutter Cleaning understands their customers have a choice with choosing a gutter maintenance, pressure washing or drainage company. Affordability is a key factor in this decision. They work hard to provide the most cost effective pricing without sacrificing quality.
Quality
Advanced was built on long-standing relationships with customers through reliable service and good communication. Their highly trained crews focus on listening to the customer’s needs and determining effective and efficient solutions for their concerns. They proactively communicate with their customers before, during, and after service to ensure that the customer has the very best experience possible. Customer satisfaction is guaranteed on all services. Warranties vary by product, please call for details.
Service
Advanced was built on long-standing relationships with customers through reliable service and good communication. Their highly trained crews focus on listening to the customer’s needs and determining effective and efficient solutions for their concerns. They proactively communicate with their customers before, during, and after service to ensure that the customer has the very best experience possible.
Warranty
30 Day Warranty on Gutter Cleaning
Consumer Reviews
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