Disaster Restoration FAQ's
Homeowners should confirm that the disaster remediation company is licensed and insured, ensuring they meet state and local regulations. Additionally, certifications from organizations like the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) demonstrate that the company adheres to industry standards for water, fire, and mold remediation, as well as other disaster recovery services.
Homeowners should ask about the specific types of disaster remediation the company specializes in, such as fire, water, storm, or mold damage. It's important to know whether they have experience handling situations similar to the homeowner's specific disaster. A company experienced in handling that particular type of damage can ensure a faster and more effective recovery process.
Homeowners should ask how quickly the company can respond to an emergency, as a fast response is critical in preventing further damage after a disaster. They should also inquire about the estimated timeline for completing the remediation process, which helps set realistic expectations for how long the home will be under repair.
Homeowners should request a written estimate that includes all costs, such as materials, labor, and any additional fees for equipment or specialized cleaning services. It’s also essential to ask if the company will work directly with the homeowner’s insurance provider to streamline the claims process and ensure coverage for the disaster recovery work.
Homeowners should inquire whether the company provides any warranties or guarantees on their services. A reputable disaster remediation company will stand behind their work, offering guarantees for completed repairs and ensuring that any potential issues, such as mold growth or structural concerns, are addressed post-remediation.
