Carpet Cleaning Services in Stone Mountain, GA

Homeowners should ask which carpet cleaning methods the company employs, such as steam cleaning, dry cleaning, or hot water extraction. Different methods suit different types of carpets, so understanding which is best for their specific carpet type ensures optimal results without damaging the fibers.

The drying time for carpet depends on factors like humidity, temperature, and airflow, typically ranging from 8 to 24 hours. To speed this up, homeowners can use fans and adjust their heating or air conditioning. It is recommended to keep protective blocks under furniture legs and paper beneath upholstered items until both are fully dry to avoid color transfer. Homeowners can walk on the carpet right after cleaning but should avoid outdoor shoes to prevent re-soiling—clean rubber-soled shoes are best. Be careful when stepping from damp carpet to non-carpeted areas to prevent slipping.

Asking for a detailed written estimate is crucial to ensure transparency in pricing. Homeowners should ensure the estimate includes all potential costs, including additional treatments for stains, deodorizing, or furniture moving, so there are no surprises after the work is completed.

Homeowners should inquire about the cleaning products used, particularly if they have children or pets. It's important to ensure the company uses non-toxic, eco-friendly products that are safe for the household. This protects both the family and the environment from harmful chemicals.

Homeowners should ask whether the company offers a satisfaction guarantee or warranty on their cleaning services. A reputable company will stand behind their work and provide a guarantee to re-clean any areas that are not up to standard, giving homeowners confidence in the service provided.