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Office Machine Sales and Service Tips & Advice

Expert guidance to help you make informed decisions

Amazon Delivered Her Single Order to Seven Wrong Addresses In a Row
Amazon Delivered Her Single Order to Seven Wrong Addresses In a Row

I’ve been using Amazon for many, many years…” started the complaint from Alyana. But when she ordered $800 worth of items online from the retail giant, it ended up on other people’s doorsteps!

1 min read
Why Choosing The Right Business Equipment Is So Important
Why Choosing The Right Business Equipment Is So Important

Today, more than ever before business owners are looking to stay competitive in an increasingly challenging economic environment.

3 min read
Don't Get Scammed: Get Smart!
dales-book
SCAMMERS BEWARE: Seasoned consumer investigator Dale Cardwell gives readers a game plan to avoid rip-offs.
TrustDALE in your Community
TrustDALE 7-Point Review Process seal

Dale’s 7-Point Investigation Process

Every TrustDALE certified provider must pass all 7 steps before being recommended.

  1. License & Insurance Verification
  2. Background & Criminal Check
  3. Business History Review (5+ Years)
  4. Customer Reference Calls
  5. Complaint Record Analysis (BBB, State Agencies)
  6. On-Site Business Inspection
  7. Contract & Pricing Review
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$25,000 Make It Right Guarantee

$25,000 Make-it-Right Guarantee™

Our industry-leading protection ensures every TrustDALE job is covered.

  1. Step 1
    Contact the Provider First Most issues are resolved quickly when you reach out directly.
  2. Step 2
    If Unresolved, Contact TrustDALE We mediate at no cost to you.
  3. Step 3
    If Still Unresolved, We Make It Right Up to $25,000 to fix the problem.

Key Benefits

  1. Free. Same direct prices, no membership fees.
  2. Automatic. Covers every TrustDALE job.
  3. Transferable. Protects the work, not just you.
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Upfront Pricing Promise seal

Transparent Pricing Guarantee

Know what you’ll pay before work begins. No surprises, no hidden costs.

  1. Written estimates required before work begins
  2. No hidden fees or surprise charges
  3. Fair pricing verified by TrustDALE
  4. Price disputes covered under Make It Right Guarantee
  5. Compare apples-to-apples between providers
Read More

Click the link below to download the latest edition of TrustDALE Home Magazine.

  • Filename: TDMAG-April-2024-WebRes.pdf
  • Filetype: PDF
  • Filesize: 8.6MB
Download
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Three for Thursday is a weekly email and Dale's Do's and Don'ts is a monthly newsletter from Consumer Investigator Dale Cardwell. Each week in Three for Thursday you will see a video of one of our investigations, hear Dale answer real consumer questions and learn the steps to becoming a savvy consumer. Each month in Dale's Do's and Don'ts Dale provides information valuable to homeowners.

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