News & Consumer Advice

Bait and switch scams lure customers in with deceptive deals, only to pressure them into buying pricier or lower-quality alternatives. Learn the key components, real-world examples, and how to protect yourself from these fraudulent tactics.

Today's Ask Dale question is from Tommie. Some restaurants now require a deposit for reservations to prevent no-shows and ensure staff gets paid. Learn why this policy exists, how it compares to automatic gratuity, and what to ask before booking.

At TrustDALE, we often hear from consumers dealing with confusing and frustrating billing issues. Unfortunately, this is a common problem, but it’s one that can be resolved if you act quickly and take the right steps. Here’s what you need to do!

Today's TrustDALE question comes from Ben, who recently reached out with a concern many travelers may encounter about renewing your TSA PreCheck.

Learn how to safely renew your TSA PreCheck and avoid scams! Discover tips to verify legitimate renewal emails, use the official TSA website, and enjoy hassle-free airport security. Hear Ask Dale's expert advice on navigating TSA PreCheck renewals.

As parents, preparing to send your child off to college is a mix of pride and anxiety. Today’s question comes from Michelle, who shared a concern many parents may not have considered.

One of our followers said DirecTV hurt her credit score by taking her to collections over an account that isn't hers. Dale explains why she needs to do more than just file a dispute with DirecTV.

As we celebrate the 15th anniversary of TrustDALE, we wanted to take a moment to reflect on how it all began. People often ask Dale where he got the idea for TrustDALE.com, so we decided to sit down with him for a special interview and get the story.

Today’s Ask Dale question comes from Jack, who asks: "Many companies now do everything electronically. I’m often asked to sign on an iPad, but I can’t read all the information. What should I do?"

At TrustDALE, we’ve seen countless examples of homeowners being duped by dishonest contractors after a storm, and we’re here to ensure you don’t become one of them.

This blog post is part of our "Ask Dale" series, where we address real questions from consumers just like you. Today’s question comes from Marnie, who’s wondering about the legitimacy of budget billing programs offered by power companies.

Today’s ask dale question is from Travis. he tells us — I bought a used car in 2023, and the salesperson lied to me about the car’s history. What can I realistically do about this?

I received an estimate from a company to pressure-wash my home and the company also included a copy of its insurance paperwork. What do I need to look for, to make sure they’re covered?

Today's question comes from Brent, who asks: "I heard you can get a lower interest rate with a 15-year mortgage. If so, how much lower? And is that the only advantage?"

Today’s Ask Dale question is from Amanda. She tells us “I get too much junk mail. It’s overwhelming! How can I stop the post office from sending me junk mail I don’t want?” Dale provides the answer!