News & Consumer Advice

Scammers target taxpayers by stealing Social Security numbers to file fraudulent tax returns and claim refunds. Protect yourself by enabling 2FA, filing early, and monitoring your IRS account. Report identity theft at IdentityTheft.gov.

Scammers are impersonating the FTC to trick people into transferring money to fake “safe” accounts. Learn how this scam works, how to spot the red flags, and what to do if you’re targeted. Stay informed and protect your finances!

The devastation caused by the Southern California wildfires has left many of us wanting to help. In times like these, generosity is vital to supporting victims who have lost so much. But unfortunately, scammers are using this tragedy as an opportunit

As a consumer investigator, I’ve encountered countless stories of frustration and poor service, but a recent personal experience with Dollar Rental Car took things to a whole new level.

Have You Been Caught in a “Free” Mobile Phone Deal That Wasn’t Actually Free? Here’s How One Couple Got Help!

When a hurricane is looming, the smart move is to stay far away from the predicted path of destruction. But for some travelers, caution can come with a hefty price tag, especially when it involves a vacation rental.

This story highlights the importance of being persistent, polite, and patient when dealing with warranty issues, and why sometimes, you need a little extra help from experts like those at TrustDALE.

Watch the video to see what happens when Kelly's Facebook account was hacked.

In the 1970’s, customer service reigned supreme in the rental car business. Remember Avis? we try harder! But according to Jim Laffiteau, getting any customer service now-a-days is, well, almost impossible.

This is Consumer Investigator Dale Cardwell and This Could Happen to You. When Rabbi Jeffery Feinstein first lay eyes on this vehicle, he fell in love. But a few weeks later, something caught his eye.