TrustDALE's Three For Thursday

Welcome to TrustDALE's Three For Thursday with Consumer Investigator Dale Cardwell.
Candy selection at a store

I recently dropped by a Quik Trip convenient store to grab a handful of Chicko-Sticks for my mom. To my surprise, the store manager told me they’d been dropped from inventory. This took me back to my first real job as a grocery store bag boy and shelf stocker when I learned how incredibly valuable shelf space is. It’s no mistake you see Coca-Cola front and center on the aisle and end caps at your grocery store. The big brands bully and beg for that eye-level space. The QT manager told me it was a head-scratcher because Chicko-Sticks had always flown off the shelf. The reality is, QT believes, and likely has research to prove, something else will earn them more per unit of space. The next time you drop in to buy a bag of chips, look at the ocean of competition in front of you. It’s a microcosm of a free market economy. Now, step back and realize you and your skill set are dealing with the same paradigm. Meanwhile, I’ll buy a box of Chicko-Sticks for my mom online.

No service runaround
Watch this Investigation

Today’s investigation - No Service Runaround. Watch because this could happen to you!

I have to pay for a reservation?
Ask Dale

Today’s Ask Dale question comes from Tommie, who wants to know if a restaurant can legally charge a deposit to hold a reservation.
Click the video for the answer.

R.S. Andrews is proud of the dependable, timely, expert service they have provided to countless Atlanta residents since they opened their doors in 1968. Their commitment to great service began over 50 years ago, and continues still today, and every day. Their customer-first philosophy, their friendly employees, and their unmatched knowledge of HVAC systems, plumbing. electrical and duct cleaning makes R.S. Andrews the right choice to serve you. Call 770-872-0300 for more information!

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Today's Lesson On How To Be A Savvy Consumer!

Today's seven-point lesson is on evaluating the validity of a request for a deposit.
Fast - Do they want your money NOW? Insistence on a deposit without receipt of product must be backed up by valid paperwork and my seven-point process to make certain you’re protected.
Funds - Is the investment required relevant to the promised payoff? Often a con artist will require an unusually small deposit because they know it’s all they’ll get because you’ll never get the product.
Found - A person who intends to rip you off will make certain he cannot be found after he gets your money. Never provide a deposit until you’ve made certain the person is legitimate and can be found.
Define - Your deal by comparing Product, Offer and Price. Normally, ten percent should hold an item. Never pay more than 50% upfront for an item to be delivered in the future.
Ensure - Your deal with an Ethical negotiation, an Equitable contract, and an Effective Guarantee. This is your best opportunity to safeguard your deposit and make certain it can be refunded.
Authenticate - Your deal by requesting References, checking reviews, and reviewing watchdog reports. Reviews will expose companies that collect deposits and don’t deliver. Absence of reviews is a red flag.
Legitimize - Your deal by figuring out if the company has a business license, liability insurance and is Lawsuit and background searched. Companies that follow these rules are more likely to be legitimate, but it’s not a lock. Be sure to follow all of my seven steps!