Three for Thursday 02.17.2022
Welcome to TrustDALE's Three For Thursday with Consumer Investigator Dale Cardwell.
When was the last time you admitted you were wrong? I find it fascinating that one of the most important qualities we want to instill in our children is the single most difficult quality to achieve among adults. We recently mediated a problem between a couple and a furniture store involving a malfunction in a pair of chairs. (Yes, we offer free mediation services - even for people who didn't use a TrustDALE vendor). The problem was obvious and easily solved, but no one at the furniture store would take responsibility and simply say "this is on us." One quality our team here at TrustDALE is really good at, is mediating between well-intended parties, cut through the miscommunication, identify the problem and yes, get someone to admit they were wrong. It's part of our $10,000 Make It Right Guarantee, and it's free!
Watch this Investigation
Today's investigation - Watch AT & T No Service part 2, because this could happen to you!
Ask Dale
Today's Ask Dale question comes from Chad, who wants to know who's responsible for a tree that fell on his parents' shed and fence.
Todays Lesson on how to be a Savvy Consumer!
Today's seven-point lesson is on recognizing the signs of someone who can't admit their wrong :
Fast - Do they want your money NOW? Demanding full payment in advance of service or delivery of product is a strong indication that you are dealing with a person who knows their wrong, but likely acting in bad faith.
Funds - Is the investment required relevant to the promised payoff? If you have that feeling in your stomach that you're getting over on someone, they're likely setting you up.
Found - A person who intends to rip you off will make certain he can't be found after he gets your money. Of course, they're wrong and that was their intention, but you can't find them!
Define - Your deal by comparing product, Offer and Price. People who insist their product is more valuable than the market reflects will likely not see reality when they are confronted with evidence.
Ensure - Your deal with an Ethical negotiation, an Equitable contract, and an Effective Guarantee. This is the step that lessens the chance of getting into a grudge match. Be wary of verbal agreements.
Authenticate - Your deal by requesting References, checking reviews, and examining government and watchdog reports. Obstinance is a recurring theme in reviews of companies that are wrong and won't budge.
Legitimize - your deal by determining if the company has a business license, liability insurance and is Lawsuit and background checked. Companies that have these essentials are far more likely to act like professionals.
SCAMMERS BEWARE: SEASONED CONSUMER INVESTIGATOR DALE CARDWELL GIVES READERS A GAME PLAN TO AVOID RIP-OFFS