Shocking Discovery at the Campground
For many RV owners, the open road represents freedom and adventure. But for Pamela and Dominic, that sense of security was shattered when they discovered their trusted repair technicians allegedly rifling through their belongings. What was supposed to be a routine water heater fix at a local campground quickly turned into a criminal case that has the entire RV community buzzing.
Two repairmen—a father and son duo—were arrested after surveillance footage captured them rummaging through the interior of Pamela and Dominic’s RV. While the technicians were hired to work on an external repair, the footage suggests they had other intentions. The incident has left the couple outraged and concerned that these individuals remain free on bond, potentially posing a risk to other unsuspecting RV owners.
Caught on Camera: What Really Happened?
Pamela and Dominic took precautions by installing security cameras inside their RV—a decision that ultimately revealed what was happening behind closed doors. According to the footage, the two technicians, who were only supposed to be working on the exterior water heater, were caught snooping inside the RV. Among the items allegedly stolen was jewelry, though the full extent of missing belongings remains unclear.
One of the suspects, Steven Diller, attempted to justify his actions. He claimed he needed to be inside the RV to properly test the water heater, arguing that anyone in the business would understand the necessity. However, the video tells a different story—one of extensive snooping rather than work-related activity. Diller even admitted to being fascinated by what he saw inside the RV, stating, “I never seen nothing like that… we were just kind of checking it out ‘cause we were curious.”
Curiosity, however, is not a valid defense for entering a customer’s private space without permission. The homeowners were left feeling violated, knowing that individuals they trusted with their property allegedly took advantage of their access.
The Legal Fallout: Denying the Evidence?
Despite the video evidence, both men have pleaded not guilty to charges of burglary and theft. This response has only added to Pamela and Dominic’s frustration.
“I’m disgusted that these guys are still on the streets and that they’re still working on people’s campers,”
Pamela emphasized her concern that others may fall victim to similar behavior. The fear of repeat offenses looms large, especially since the suspects have been released on bond.
While the justice system will ultimately decide their fate, this case underscores the importance of vigilance when hiring service providers—especially in an industry where workers often have direct access to personal spaces.
How RV Owners Can Protect Themselves
This troubling case serves as a wake-up call for RV owners everywhere. Here are a few steps to safeguard your property when hiring technicians:
- Install Security Cameras: As seen in this case, having a surveillance system can be invaluable in uncovering and preventing theft.
- Supervise Repairs Whenever Possible: If work is being done inside your RV, stay present and observe the process.
- Vet Your Technicians: Look for professionals with strong reviews, legitimate certifications, and a history of trustworthy service.
- Secure Valuables: Keep personal and high-value items locked away, even when dealing with seemingly reputable repair services.
- Ask for Clear Work Plans: Make sure technicians explain why they need access to certain areas and verify that it’s truly necessary.
Final Thoughts
RV ownership should be about freedom and peace of mind, not fear of being victimized. While this case plays out in court, it’s a stark reminder of the importance of protecting yourself from potential bad actors. If you’re an RV owner, take proactive steps to ensure your vehicle—and your personal belongings—remain secure.
Have you ever had a similar experience with a repair service? Share your thoughts and tips in the comments. And for trusted, vetted service providers, visit TrustDALE.com to find professionals with proven integrity.