TrustDALE Blog

Insights on Companies and Trust

How to Tell If a Medical Supply Website Is Legit
Healthcare Scam Prevention
Jessica Long

Jessica Long

How to Tell If a Medical Supply Website Is Legit

Worried about buying rehab or medical equipment online? Learn how to verify if a medical supply website is legit with a real-life case study and expert-level shopping tips.

Stranded by SmileDirectClub? Here Are the Options You Still Have
Finance & Tips Healthcare
Jessica Long

Jessica Long

Stranded by SmileDirectClub? Here Are the Options You Still Have

SmileDirectClub shut down in 2023, but many customers are still seeking refunds or treatment. Here's what you can still do, even now, to protect your health and finances.

When “Natural” Turns Nasty: A Friend’s Guide to Safe Cancer Support
Healthcare
Jessica Long

Jessica Long

When “Natural” Turns Nasty: A Friend’s Guide to Safe Cancer Support

Helping a friend with cancer? Learn how to support them safely by avoiding scam treatments and exploring legitimate options with medical guidance.

Debt After Payment? Why Your Medical Bill Might Come Back to Bite You
Finance & Tips Healthcare
Jessica Long

Jessica Long

Debt After Payment? Why Your Medical Bill Might Come Back to Bite You

Medical billing errors can land even fully paid patients in collections. Here’s how to dispute the debt and protect your credit.

Seeing Red: Customers Say My Eyelab’s 'Easy Eye Care' Comes at a Cost
Finance & Tips Healthcare
Jessica Long

Jessica Long

Seeing Red: Customers Say My Eyelab’s 'Easy Eye Care' Comes at a Cost

Hundreds of My Eyelab customers say their affordable eye care turned into a nightmare of virtual exams, bad prescriptions, and refund headaches. Here’s what to watch out for before your next eye exam.

What You Need to Know Before You Buy That Home DNA Test Kit
Healthcare Safety & Security
Jessica Long

Jessica Long

What You Need to Know Before You Buy That Home DNA Test Kit

Do-it-yourself DNA tests can reveal a lot of interesting things about your family tree. In this article, Dale looks at which of the top three test kits delivers the best bang for the buck.

Ask Dale: My Doctor Sent Me To Collections Even After I Paid the Bill!
Finance & Tips Healthcare

Laura Lovejoy

Ask Dale: My Doctor Sent Me To Collections Even After I Paid the Bill!

At TrustDALE, we often hear from consumers dealing with confusing and frustrating billing issues. Unfortunately, this is a common problem, but it’s one that can be resolved if you act quickly and take the right steps. Here’s what you need to do!

Improving the Quality of Life For You or Your Aging Parents
Finance & Tips Healthcare

Laura Lovejoy

Improving the Quality of Life For You or Your Aging Parents

As we age or your parents age, it's important to ensure that our homes provide a safe and comfortable environment. For seniors, independent living becomes a priority, allowing them to maintain their quality of life and stay in their own homes.

Keep an Eye Out for This Sneaky Eye Care Company
Healthcare Scam Prevention

Effie Ross

Keep an Eye Out for This Sneaky Eye Care Company

The website reads, “Purchase price of the frame and lenses will be fully refunded.” So, where was Ms. McGee’s refund?