Jessica Long
A Georgia buyer learns a hard lesson after purchasing a salvage title car online. Here’s what every used car shopper needs to know before signing the paperwork.
Jessica Long
Wondering why your teenage son’s car insurance is sky high compared to your daughter’s? Here’s the data-backed reason behind the cost, and what you can (and can’t) do about it.
Jessica Long
If your car has been stuck in the shop for weeks with no updates from the dealership, here's a step-by-step guide for how to take back control.
Marnie Zambri
A Georgia driver’s struggle with roadside assistance highlights the need to read the fine print. Learn what to expect from your plan and how to avoid costly breakdown surprises.
Marnie Zambri
Think a mechanic’s repair caused more damage to your car? Here’s how to get a second opinion and what to do if the garage denies responsibility.
Jessica Long
A consumer lost $41,000 in a wire transfer scam while trying to buy a car. Here’s how it happened, why it’s common, and what you can do to protect yourself from similar fraud.
Jessica Long
If your car battery keeps dying, don’t rush to replace it. Understand your warranty rights and explore other common causes like alternator failure or parasitic drains.
Jessica Long
A Georgia car buyer was sold a used Toyota with misleading mileage. Here’s what you can do if you suspect odometer fraud, and how to fight back with the right tools and agencies on your side.
Jessica Long
Georgia drivers are being redirected to third-party car registration sites charging unnecessary fees. Learn how to avoid overpaying and renew your registration safely.
Jessica Long
A Texas couple's vacation was nearly derailed by unsafe tires on their rental car. Their pushback exposed a troubling policy, and led to a rare win against “customer no-service.”
Jessica Long
After paying $850 for new tires, one woman discovered her old ones were never replaced. Learn how to protect yourself from service scams hiding in plain sight.
Jessica Long
A road trip turns into an engine failure disaster just days after a routine maintenance visit. Here’s what happened, and how the driver got justice without paying a dime.
Jessica Long
Looking to buy a used car? This guide reveals smart tactics for saving money, avoiding scams, and staying in control at the dealership, all from a seasoned consumer advocate.
Jessica Long
Need to ship a car across the country? Discover how to do it safely and affordably, and why timing and due diligence matter more than you think.