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Insights on Companies and Trust

Car Dealership Spoof Scams: How to Verify a Dealer Before Paying
Finance & Tips Automotive Safety & Security Scam Prevention

Dale Cardwell

Car Dealership Spoof Scams: How to Verify a Dealer Before Paying

Car dealership spoof scams copy real dealers to steal deposits. Learn how to verify the seller, inspect the vehicle, protect your payment, and report fraud.

Car Repairs: How to Find a Shop You Can Trust
Repair & Maintenance Automotive Scam Prevention

Dale Cardwell

Car Repairs: How to Find a Shop You Can Trust

Learn how to choose a trustworthy car repair shop, avoid surprise charges, compare estimates, understand warranties and protect your money.

Fixing a Flat Just Got Harder for Many Drivers
Repair & Maintenance Automotive Safety & Security

Marnie Zambri

Fixing a Flat Just Got Harder for Many Drivers

A spare tire and jack used to come standard with any car. Not any more.

The Salvage Title Trap: What Every Car Buyer Should Know
Automotive Scam Prevention
Jessica Long

Jessica Long

The Salvage Title Trap: What Every Car Buyer Should Know

A Georgia buyer learns a hard lesson after purchasing a salvage title car online. Here’s what every used car shopper needs to know before signing the paperwork.

Is Teen Auto Insurance Unfair to Boys? Here’s the Truth Behind the Rates
Finance & Tips Automotive
Jessica Long

Jessica Long

Is Teen Auto Insurance Unfair to Boys? Here’s the Truth Behind the Rates

Wondering why your teenage son’s car insurance is sky high compared to your daughter’s? Here’s the data-backed reason behind the cost, and what you can (and can’t) do about it.

Service Center Silence: The Auto Repair Limbo No One Warns You About
Finance & Tips Automotive
Jessica Long

Jessica Long

Service Center Silence: The Auto Repair Limbo No One Warns You About

If your car has been stuck in the shop for weeks with no updates from the dealership, here's a step-by-step guide for how to take back control.

Do Not Get Caught Off Guard by Roadside Assistance Limits
Finance & Tips Automotive

Marnie Zambri

Do Not Get Caught Off Guard by Roadside Assistance Limits

A Georgia driver’s struggle with roadside assistance highlights the need to read the fine print. Learn what to expect from your plan and how to avoid costly breakdown surprises.

How to Handle Post-Repair Car Troubles Without Losing Your Cool
Finance & Tips Automotive

Marnie Zambri

How to Handle Post-Repair Car Troubles Without Losing Your Cool

Think a mechanic’s repair caused more damage to your car? Here’s how to get a second opinion and what to do if the garage denies responsibility.

Auto Broker Scam: What One Consumer’s Loss Can Teach Us All
Automotive Scam Prevention
Jessica Long

Jessica Long

Auto Broker Scam: What One Consumer’s Loss Can Teach Us All

A consumer lost $41,000 in a wire transfer scam while trying to buy a car. Here’s how it happened, why it’s common, and what you can do to protect yourself from similar fraud.

Battery Keeps Failing? Here’s What Might Be Draining It
Automotive
Jessica Long

Jessica Long

Battery Keeps Failing? Here’s What Might Be Draining It

If your car battery keeps dying, don’t rush to replace it. Understand your warranty rights and explore other common causes like alternator failure or parasitic drains.

Bought a Used Car With Fake Mileage? Here's What You Can Do
Finance & Tips Automotive
Jessica Long

Jessica Long

Bought a Used Car With Fake Mileage? Here's What You Can Do

A Georgia car buyer was sold a used Toyota with misleading mileage. Here’s what you can do if you suspect odometer fraud, and how to fight back with the right tools and agencies on your side.

Georgia Drivers: Don’t Get Tricked by This Car Registration Shortcut
Automotive Scam Prevention
Jessica Long

Jessica Long

Georgia Drivers: Don’t Get Tricked by This Car Registration Shortcut

Georgia drivers are being redirected to third-party car registration sites charging unnecessary fees. Learn how to avoid overpaying and renew your registration safely.

Rolling the Wrong Way: A Rental Car Nightmare on Four Bald Tires
Finance & Tips Automotive
Jessica Long

Jessica Long

Rolling the Wrong Way: A Rental Car Nightmare on Four Bald Tires

A Texas couple's vacation was nearly derailed by unsafe tires on their rental car. Their pushback exposed a troubling policy, and led to a rare win against “customer no-service.”

Rubber Ruse: When Your Trusted Shop Betrays Your Trust
Automotive Scam Prevention
Jessica Long

Jessica Long

Rubber Ruse: When Your Trusted Shop Betrays Your Trust

After paying $850 for new tires, one woman discovered her old ones were never replaced. Learn how to protect yourself from service scams hiding in plain sight.

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Three for Thursday is a weekly email and Dale's Do's and Don'ts is a monthly newsletter from Consumer Investigator Dale Cardwell. Each week in Three for Thursday you will see a video of one of our investigations, hear Dale answer real consumer questions and learn the steps to becoming a savvy consumer. Each month in Dale's Do's and Don'ts Dale provides information valuable to homeowners.

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