Jessica Long
After paying $850 for new tires, one woman discovered her old ones were never replaced. Learn how to protect yourself from service scams hiding in plain sight.
Jessica Long
A road trip turns into an engine failure disaster just days after a routine maintenance visit. Here’s what happened, and how the driver got justice without paying a dime.
Jessica Long
Looking to buy a used car? This guide reveals smart tactics for saving money, avoiding scams, and staying in control at the dealership, all from a seasoned consumer advocate.
Jessica Long
Need to ship a car across the country? Discover how to do it safely and affordably, and why timing and due diligence matter more than you think.
Jessica Long
When car repossession crosses legal lines, consumers can fight back. Learn what repo agents can and can’t do, and how to protect your rights.
Jessica Long
A sign on a dump truck saying "not responsible for broken windshields" doesn’t always protect them from liability. Here's what drivers need to know and how to protect themselves on the road.
Laura Lovejoy
Will walked away from a car deal after realizing a lower interest rate would actually cost more. Dale reassures him that trusting his instincts was smart. This story highlights the importance of understanding contracts and being ready to walk away.
Jessica Long
If your in-house car loan isn't boosting your credit score, you're not alone. Here's why – and what smart steps you can take today to build better credit.
Jessica Long
A Georgia dealership sold a stolen car to a young buyer, trapping him in a dangerous and costly situation. Here’s how it happened, and how you can protect yourself.
Jessica Long
Locked out of your rental car? Learn how one traveler fought back against unfair fees, and how you can protect yourself when rental car companies shift the blame.
Jessica Long
Dealerships often mark up car loan interest rates without telling you. Learn how to avoid hidden financing costs and get the best rate when buying your next vehicle.
Jessica Long
A Georgia man was charged $7,500 for a rental car he had already returned. When customer service failed, he fought back—and won. Here’s how persistence (and a little backup) helped him beat a corporate billing disaster.
Jessica Long
A Georgia woman fought back after her extended warranty denied a major transmission repair. Learn how her recordings made the difference—and what every car owner should know before buying coverage.
Jessica Long
After a car crash in Georgia, one woman thought the worst was over — until a fake appraiser took her money and disappeared. Learn how diminished value scams work, warning signs to watch for, and how to protect yourself from getting ripped off twice.