TrustDALE Blog

Insights on Companies and Trust

Skipping the Shop? What to Ask Before Hiring a Mobile Auto Tech
Automotive
Jessica Long

Jessica Long

Skipping the Shop? What to Ask Before Hiring a Mobile Auto Tech

Considering a mobile mechanic for car repairs? Learn the benefits, risks, and must-ask questions to ensure you're not left stranded with a bad repair job.

Rented a Car and Billed for Damage You Didn't Cause? Here's How to Fight Back
Finance & Tips Automotive
Jessica Long

Jessica Long

Rented a Car and Billed for Damage You Didn't Cause? Here's How to Fight Back

A Hertz car rental turned into a headache for a TrustDALE follower, whose wife is now on the hook for windshield damage she says isn't her fault.

Tire Trouble and No Tools: A Silent Risk on Georgia Roads
Automotive Safety & Security

Dale Cardwell

Tire Trouble and No Tools: A Silent Risk on Georgia Roads

More car manufacturers are ditching spare tires to save weight, but the cost could be your safety. Two Atlanta drivers found out the hard way, and their stories are a warning to all Georgia motorists.

Stranded and Scammed: Elderly Couple Duped by Tow Truck Driver
Automotive Scam Prevention
Jessica Long

Jessica Long

Stranded and Scammed: Elderly Couple Duped by Tow Truck Driver

When an elderly couple calls their auto insurance provider to get their car towed, the tow company's technician offers to fix it himself, but never completes the job.

What Do You Do When Your Car Reservation Isn’t Really A Reservation
Finance & Tips Automotive
Jessica Long

Jessica Long

What Do You Do When Your Car Reservation Isn’t Really A Reservation

If you've ever reserved a rental car, only to arrive at the counter and be told your confirmed vehicle is “no longer available,” you're not alone. Read about Dale's infuriating experience when he rented a car on a recent trip out of town.

Gas Pump Mix-Ups: How One Driver’s Costly Mistake Sparked a Bigger Conversation
Finance & Tips Automotive
Jessica Long

Jessica Long

Gas Pump Mix-Ups: How One Driver’s Costly Mistake Sparked a Bigger Conversation

When a gas station failed to put the right handle on their diesel pump it nearly ruined this consumer's car. We're getting to the bottom of this issue.

Dream Car Nightmare: Risks of Online Auto Purchases
Automotive Scam Prevention
Jessica Long

Jessica Long

Dream Car Nightmare: Risks of Online Auto Purchases

Buying a car online can be risky, as Karlie McCallum learned after her Vroom purchase left her without a title for months. In this article, learn how to protect yourself from title disputes and online car buying scams.

Extended Auto Warranties: Are You Paying for False Promises?
Automotive Scam Prevention
Jessica Long

Jessica Long

Extended Auto Warranties: Are You Paying for False Promises?

Are extended auto warranties worth it or are they just a costly trap? This article uncovers the hidden pitfalls of third-party warranties, featuring a real consumer’s fight for coverage and practical tips to protect yourself from misleading contracts

As-Is and Out of Luck? How to Handle a Used Car Deception
Automotive Scam Prevention
Jessica Long

Jessica Long

As-Is and Out of Luck? How to Handle a Used Car Deception

Misled about your used car's history? Learn what steps you can take when a dealer lies and how to protect yourself before your next vehicle purchase.

How One Car Buyer Fought an Unfair $6,000 Repair Bill and Won
Finance & Tips Automotive
Jessica Long

Jessica Long

How One Car Buyer Fought an Unfair $6,000 Repair Bill and Won

When a car buyer discovered mysterious paint damage weeks after purchase, he was hit with a $6,000 repair bill. With help from TrustDALE, he fought back and won. Learn how to challenge unfair car repair costs and protect your rights as a consumer.

Is Flexcar a Smart Alternative to Traditional Car Rentals—or a Potential Risk?
Automotive Scam Prevention
Jessica Long

Jessica Long

Is Flexcar a Smart Alternative to Traditional Car Rentals—or a Potential Risk?

Is Flexcar a good alternative to car rentals or a costly risk? We break down its true costs, customer reviews, and key red flags. Before signing up, get the facts and avoid unexpected fees!

The $7,500 Rental Car Nightmare—And How One Man Fought Back
Finance & Tips Automotive
Jessica Long

Jessica Long

The $7,500 Rental Car Nightmare—And How One Man Fought Back

Renting a car should be a simple process, but for one man, it turned into a nightmare. Don't let a dealership scam ruin your rental experience - stay informed and protected.

Atlanta Drivers Beware: Confusing Parking Kiosks Are Costing You Money
Finance & Tips Automotive
Jessica Long

Jessica Long

Atlanta Drivers Beware: Confusing Parking Kiosks Are Costing You Money

Across Atlanta, drivers are falling victim to unclear payment instructions that result in hefty fines, booting fees, and time-consuming appeals. So, what’s going on? And how can you protect yourself?

This Could Happen To You: My Experience with Dollar Rental Car
Automotive

Laura Lovejoy

This Could Happen To You: My Experience with Dollar Rental Car

As a consumer investigator, I’ve encountered countless stories of frustration and poor service, but a recent personal experience with Dollar Rental Car took things to a whole new level.