TrustDALE Blog

Insights on Companies and Trust

Ask Dale- What can I do if a used car salesperson misleads me?
Finance & Tips Automotive

Laura Lovejoy

Ask Dale- What can I do if a used car salesperson misleads me?

Today’s ask dale question is from Travis. he tells us — I bought a used car in 2023, and the salesperson lied to me about the car’s history. What can I realistically do about this?

This Could Happen To You- Rental Car Scam
Automotive Scam Prevention

Laura Lovejoy

This Could Happen To You- Rental Car Scam

In the 1970’s, customer service reigned supreme in the rental car business. Remember Avis? we try harder! But according to Jim Laffiteau, getting any customer service now-a-days is, well, almost impossible.

This Could Happen To You: Subaru Paint Flaws
Finance & Tips Automotive

Laura Lovejoy

This Could Happen To You: Subaru Paint Flaws

This is Consumer Investigator Dale Cardwell and This Could Happen to You. When Rabbi Jeffery Feinstein first lay eyes on this vehicle, he fell in love. But a few weeks later, something caught his eye.

Ask Dale: The mechanic damaged my car. What can I do?
Finance & Tips Automotive

Laura Lovejoy

Ask Dale: The mechanic damaged my car. What can I do?

The mechanic damaged my car. What can I do?

Assessing Your Auto Insurance Coverage Needs
Finance & Tips Automotive

Don Dodds

Assessing Your Auto Insurance Coverage Needs

In the complex world of auto insurance, it is essential to begin by determining the minimum coverage requirements dictated by your state's legal obligations.

CarMax's Car Warranty Runaround
Finance & Tips Automotive

Don Dodds

CarMax's Car Warranty Runaround

Consumer investigator Dale Cardwell encountered an intriguing story that shed light on the challenges many car owners face when dealing with warranty claims.

Ask Dale: What’s the Deal with Flexcar?
Automotive Scam Prevention

Don Dodds

Ask Dale: What’s the Deal with Flexcar?

Flexcar is a subscription-based car service that offers all the benefits of car ownership without actually owning a vehicle. It has caught the attention of a TrustDALE follower due to its unique concept. With Flexcar, subscribers can enjoy the conven

Is there a stalker trying to buy your car?
Automotive Scam Prevention

Is there a stalker trying to buy your car?

Gloria B. loves a good puzzle, but when a handwritten letter appeared in her mailbox, she was puzzled by how much a stranger knew about her.

Are these auto ads deceptive?
Automotive Scam Prevention

Are these auto ads deceptive?

In today’s real consumer question, we explore if there is any legal recourse for false advertising.

Booted Cars?
Finance & Tips Automotive

Booted Cars?

When Phillip A. parked his car in this lot, he knew he had to pay for the spot. “We got out and proceeded to the kiosk, put the tag number in, and got the receipt.”

How does car repossession work?
Finance & Tips Automotive

Effie Ross

How does car repossession work?

We love helping consumers out when they get in a jam. This time, our consumer Melinda reached out because her mother’s car was illegally repossessed!

Vehicle Repossessions: What to Know
Finance & Tips Automotive

Effie Ross

Vehicle Repossessions: What to Know

A repo agent can show up at your home and take your car, all because you missed one car payment. Here at TrustDALE, the facts behind vehicle repossessions will be explained, and Dale will reveal his TrustDALE Tip that can stop a repossession before i

When's the last time you had your oil changed (and other auto reminders)
Automotive

Effie Ross

When's the last time you had your oil changed (and other auto reminders)

It's been a while since you've had your car serviced, huh? Well, you're not alone. A lot of people put off auto maintenance until it's absolutely necessary. Unfortunately, this can lead to bigger and more expensive problems down the road.

What happens when a woman's car is mistakenly towed from her own driveway?
Finance & Tips Automotive

Effie Ross

What happens when a woman's car is mistakenly towed from her own driveway?

One morning, Alexis went outside to get her car from her driveway, and the car was gone. It was nowhere to be seen. Assuming it was stolen, she filed a police report.