TrustDALE Blog

Insights on Companies and Trust

Is Flexcar a Smart Alternative to Traditional Car Rentals—or a Potential Risk?
Automotive Scam Prevention
Jessica Long

Jessica Long

Is Flexcar a Smart Alternative to Traditional Car Rentals—or a Potential Risk?

Is Flexcar a good alternative to car rentals or a costly risk? We break down its true costs, customer reviews, and key red flags. Before signing up, get the facts and avoid unexpected fees!

The $7,500 Rental Car Nightmare—And How One Man Fought Back
Finance & Tips Automotive
Jessica Long

Jessica Long

The $7,500 Rental Car Nightmare—And How One Man Fought Back

Renting a car should be a simple process, but for one man, it turned into a nightmare. Don't let a dealership scam ruin your rental experience - stay informed and protected.

Atlanta Drivers Beware: Confusing Parking Kiosks Are Costing You Money
Finance & Tips Automotive
Jessica Long

Jessica Long

Atlanta Drivers Beware: Confusing Parking Kiosks Are Costing You Money

Across Atlanta, drivers are falling victim to unclear payment instructions that result in hefty fines, booting fees, and time-consuming appeals. So, what’s going on? And how can you protect yourself?

This Could Happen To You: My Experience with Dollar Rental Car
Automotive

Laura Lovejoy

This Could Happen To You: My Experience with Dollar Rental Car

As a consumer investigator, I’ve encountered countless stories of frustration and poor service, but a recent personal experience with Dollar Rental Car took things to a whole new level.

Ask Dale- What can I do if a used car salesperson misleads me?
Finance & Tips Automotive

Laura Lovejoy

Ask Dale- What can I do if a used car salesperson misleads me?

Today’s ask dale question is from Travis. he tells us — I bought a used car in 2023, and the salesperson lied to me about the car’s history. What can I realistically do about this?

This Could Happen To You- Rental Car Scam
Automotive Scam Prevention

Laura Lovejoy

This Could Happen To You- Rental Car Scam

In the 1970’s, customer service reigned supreme in the rental car business. Remember Avis? we try harder! But according to Jim Laffiteau, getting any customer service now-a-days is, well, almost impossible.

This Could Happen To You: Subaru Paint Flaws
Finance & Tips Automotive

Laura Lovejoy

This Could Happen To You: Subaru Paint Flaws

This is Consumer Investigator Dale Cardwell and This Could Happen to You. When Rabbi Jeffery Feinstein first lay eyes on this vehicle, he fell in love. But a few weeks later, something caught his eye.

Ask Dale: The mechanic damaged my car. What can I do?
Finance & Tips Automotive

Laura Lovejoy

Ask Dale: The mechanic damaged my car. What can I do?

The mechanic damaged my car. What can I do?

Assessing Your Auto Insurance Coverage Needs
Finance & Tips Automotive

Don Dodds

Assessing Your Auto Insurance Coverage Needs

In the complex world of auto insurance, it is essential to begin by determining the minimum coverage requirements dictated by your state's legal obligations.

CarMax's Car Warranty Runaround
Finance & Tips Automotive

Don Dodds

CarMax's Car Warranty Runaround

Consumer investigator Dale Cardwell encountered an intriguing story that shed light on the challenges many car owners face when dealing with warranty claims.

Ask Dale: What’s the Deal with Flexcar?
Automotive Scam Prevention

Don Dodds

Ask Dale: What’s the Deal with Flexcar?

Flexcar is a subscription-based car service that offers all the benefits of car ownership without actually owning a vehicle. It has caught the attention of a TrustDALE follower due to its unique concept. With Flexcar, subscribers can enjoy the conven

Is there a stalker trying to buy your car?
Automotive Scam Prevention

Is there a stalker trying to buy your car?

Gloria B. loves a good puzzle, but when a handwritten letter appeared in her mailbox, she was puzzled by how much a stranger knew about her.

Are these auto ads deceptive?
Automotive Scam Prevention

Are these auto ads deceptive?

In today’s real consumer question, we explore if there is any legal recourse for false advertising.

Booted Cars?
Finance & Tips Automotive

Booted Cars?

When Phillip A. parked his car in this lot, he knew he had to pay for the spot. “We got out and proceeded to the kiosk, put the tag number in, and got the receipt.”

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Three for Thursday is a weekly email and Dale's Do's and Don'ts is a monthly newsletter from Consumer Investigator Dale Cardwell. Each week in Three for Thursday you will see a video of one of our investigations, hear Dale answer real consumer questions and learn the steps to becoming a savvy consumer. Each month in Dale's Do's and Don'ts Dale provides information valuable to homeowners.

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