TrustDALE Blog

Insights on Companies and Trust

When “Natural” Turns Nasty: A Friend’s Guide to Safe Cancer Support
Healthcare
Jessica Long

Jessica Long

When “Natural” Turns Nasty: A Friend’s Guide to Safe Cancer Support

Helping a friend with cancer? Learn how to support them safely by avoiding scam treatments and exploring legitimate options with medical guidance.

Fans vs. Ticketmaster: Inside the Refund Fight
Finance & Tips
Jessica Long

Jessica Long

Fans vs. Ticketmaster: Inside the Refund Fight

Ticketmaster faced backlash for withholding refunds on postponed events. Here’s how public pressure led to a policy shift, and what fans need to know now to claim their money.

Driveway Damage and a Delivery Dodge: When Accountability Rolls In Late
Exterior & Landscaping Finance & Tips
Jessica Long

Jessica Long

Driveway Damage and a Delivery Dodge: When Accountability Rolls In Late

When a mystery delivery truck crushed their brick border and vanished, one couple turned detective. What happened next is a masterclass in consumer persistence and accountability.

The Price of Saying Goodbye: A Closer Look at Funeral Costs and Taxes
Finance & Tips
Jessica Long

Jessica Long

The Price of Saying Goodbye: A Closer Look at Funeral Costs and Taxes

Many consumers are shocked to learn sales tax applies to funeral items like caskets and vaults. Learn how funeral costs are taxed and how you can save money while planning a meaningful goodbye.

Ask Dale: Did I do the right thing by walking away from a car deal?
Finance & Tips Automotive

Laura Lovejoy

Ask Dale: Did I do the right thing by walking away from a car deal?

Will walked away from a car deal after realizing a lower interest rate would actually cost more. Dale reassures him that trusting his instincts was smart. This story highlights the importance of understanding contracts and being ready to walk away.

Boxed In: What It Means When a Business Only Has a P.O. Box
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Boxed In: What It Means When a Business Only Has a P.O. Box

A business without a physical address might not be breaking the law, but that doesn’t mean you should trust them. Here’s what it really means when a company only lists a P.O. Box.

Digital Prying Eyes: What You Really Need to Know About Webcam Spying
Safety & Security
Jessica Long

Jessica Long

Digital Prying Eyes: What You Really Need to Know About Webcam Spying

Worried your laptop camera might be spying on you? Here’s how to protect your privacy with one simple step – and what kind of digital snooping you actually need to worry about.

Driving Nowhere: How Your Car Loan Could Stall Your Credit Goals
Finance & Tips Automotive
Jessica Long

Jessica Long

Driving Nowhere: How Your Car Loan Could Stall Your Credit Goals

If your in-house car loan isn't boosting your credit score, you're not alone. Here's why – and what smart steps you can take today to build better credit.

After the Storm: Are Insurance Adjusters Really on Your Side?
Finance & Tips
Jessica Long

Jessica Long

After the Storm: Are Insurance Adjusters Really on Your Side?

Not sure who to trust after storm damage? Learn when to hire a public adjuster, how they work, and why it could make or break your insurance claim.

Debt After Payment? Why Your Medical Bill Might Come Back to Bite You
Finance & Tips Healthcare
Jessica Long

Jessica Long

Debt After Payment? Why Your Medical Bill Might Come Back to Bite You

Medical billing errors can land even fully paid patients in collections. Here’s how to dispute the debt and protect your credit.

Botched at the Front Door: When Paying Upfront Costs You Big
Scam Prevention Home Services
Jessica Long

Jessica Long

Botched at the Front Door: When Paying Upfront Costs You Big

A homeowner’s dream door restoration turns into a nightmare, exposing the dangers of paying 100% upfront. Learn how to protect yourself before hiring contractors.

Viral Vendetta: How a Contractor Weaponized Social Media Against a Client
Finance & Tips Home Services
Jessica Long

Jessica Long

Viral Vendetta: How a Contractor Weaponized Social Media Against a Client

A home renovation gone wrong spirals into cyberbullying and a courtroom battle. Learn how one woman's ordeal reveals critical lessons for homeowners today.

The High Cost of Trust: How to Shield Yourself from Investment Scams
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

The High Cost of Trust: How to Shield Yourself from Investment Scams

Protect yourself and your loved ones from the rising threat of elder fraud and crypto scams. Learn the latest tactics scammers use and how to stay one step ahead.

Rental Car Roulette: When the Car Breaks, Do You Pay?
Finance & Tips Automotive
Jessica Long

Jessica Long

Rental Car Roulette: When the Car Breaks, Do You Pay?

Locked out of your rental car? Learn how one traveler fought back against unfair fees, and how you can protect yourself when rental car companies shift the blame.

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Three for Thursday is a weekly email and Dale's Do's and Don'ts is a monthly newsletter from Consumer Investigator Dale Cardwell. Each week in Three for Thursday you will see a video of one of our investigations, hear Dale answer real consumer questions and learn the steps to becoming a savvy consumer. Each month in Dale's Do's and Don'ts Dale provides information valuable to homeowners.

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