Plumbing FAQ's
Homeowners should confirm that the plumbing company is properly licensed and insured to perform plumbing services in their area. Licensing ensures the company meets state and local regulations, while insurance protects both the homeowner and the company in case of accidents or damages during the job. Certification, such as from the Plumbing-Heating-Cooling Contractors Association (PHCC), further assures homeowners of the company's professionalism.
Homeowners should ask about the company's specific plumbing expertise, such as residential plumbing, water heater installation, drain cleaning, or pipe replacement. It’s important to confirm that the company has experience with the type of plumbing project required, whether it’s routine maintenance or a more complex repair or installation.
Homeowners should request a clear, written estimate that outlines all costs, including labor, materials, permits, and any potential additional charges. This ensures transparency and helps homeowners avoid unexpected expenses once the project begins. It’s essential to ask whether the estimate is binding or subject to change.
Homeowners should inquire about warranties on both the materials used and the labor provided. A reputable plumbing company will offer warranties that guarantee the quality of their work and the longevity of the products they install. This gives homeowners peace of mind, knowing they are covered if any issues arise after the job is completed.
Homeowners should ask for references from previous clients or check online reviews to assess the company's reputation. Positive testimonials or successful past projects indicate the company’s reliability, quality of service, and customer satisfaction. This helps homeowners feel confident in their choice of plumber.