News & Consumer Advice

Scammers target taxpayers by stealing Social Security numbers to file fraudulent tax returns and claim refunds. Protect yourself by enabling 2FA, filing early, and monitoring your IRS account. Report identity theft at IdentityTheft.gov.

Tired of skyrocketing cable bills? Discover how one Atlanta woman slashed her $300 Xfinity bill using simple, affordable alternatives and smart negotiating tips anyone can use.

An Alpharetta man lost $3,700 after a fraud alert at the Apple Store — even after doing everything right. Here’s how a bank loophole left him paying the price, and what you can do to protect yourself.

Leasing an HVAC system might seem affordable, but Atlanta homeowners are learning it can cost thousands more than buying outright. Learn the risks of HVAC lease agreements and how to protect yourself.

Atlanta drivers are getting personal letters from dealerships begging to buy their cars. But is it a good deal or a costly mistake? Here's what to know before selling your vehicle.

Wondering why your contractor charged more for that water heater? It’s not just the part — it’s the expertise, protection, and peace of mind. Here’s what you’re really paying for (and how to make sure you’re getting a fair price).

Before you pay for parking using a QR code, you may want to double-check that the parking company you're paying is real and not a scam.

A TrustDALE follower asked Dale for his opinion about Roof Maxx, a spray that claims to extend the life of your roof. We’ll explain what Roof Maxx does, and why you may still need to call a roofer.

When a bride’s wedding china vanished during shipping, one mom uncovered a shocking loophole in package insurance. Learn how third-party coverage works, why FedEx denied her claim, and what every consumer needs to know before shipping valuables.

Solar panels are supposed to help save money on your electricity bills. That's not how it worked for one homeowner. We’ll tell you what happened, and what you can do if you run into the same problem.

At-home DNA testing company 23andMe filed for bankruptcy, and that means your personal genetic information could be sold to the highest bidder! We’ll explain how you can protect your most-personal information, right now.

Kraig hired a well-known flooring company to install new floors in his home. The floors they installed in his kitchen are now a mess. Oh, and it gets worse: the company wants him to chip in for the repairs!

Judy Albrecht's mom, Billie, is very much alive. But Billie doesn't exist in the state of Georgia, because she can’t get a valid state ID. Read on to find out what happened, and why TrustDALE had to get involved.

You don't have many options if you're waiting on merchandise from a business that filed for bankruptcy. In this article, we explain two ways to get some, or all, of your money back.

Auto insurance rates are on the rise for even the safest drivers out there. In this article, we explain the factors that may cause your insurance to rise, through no fault of your own.