TrustDALE Blog

Insights on Companies and Trust

DIY Plumbing: When It’s Safe to Tackle It Yourself
Uncategorized
Jessica Long

Jessica Long

DIY Plumbing: When It’s Safe to Tackle It Yourself

Learn which plumbing repairs are safe to DIY and which demand a pro. Save money on simple fixes, but know when expert help is the smarter, safer choice.

Price Check Panic? What To Do When You’re Rung Up Wrong
Jessica Long

Jessica Long

Price Check Panic? What To Do When You’re Rung Up Wrong

Confused by price discrepancies at big box stores like Walmart? Learn what your rights are as a consumer, how to tell when pricing errors are illegal, and how to take action if you feel misled.

Fake Calls from Fake Officials: The Scam You Didn't Know You Were 'Involved' In
Jessica Long

Jessica Long

Fake Calls from Fake Officials: The Scam You Didn't Know You Were 'Involved' In

A widespread phone scam involves fake voicemails from supposed government officials. Here's how it works and how to protect yourself.

When Your Contractor Hands You the Hard Hat: A Cautionary Tale
Jessica Long

Jessica Long

When Your Contractor Hands You the Hard Hat: A Cautionary Tale

A homeowner thought they hired a contractor, only to be asked to become the contractor themselves. Here's why it happens, why it’s a red flag, and what to do instead.

A Vanishing Delivery, a Shrug from Apple, and a Fight You Can Win
Jessica Long

Jessica Long

A Vanishing Delivery, a Shrug from Apple, and a Fight You Can Win

A Georgia consumer’s MacBook delivery disappeared into thin air. Here’s what to do when a pricey package goes missing, and how to push back if a company shrugs it off.

Tractors, Fences, and Fraud: Watch Out for This Bogus Equipment Website
Jessica Long

Jessica Long

Tractors, Fences, and Fraud: Watch Out for This Bogus Equipment Website

A local shopper questions a suspicious charge after buying from a website supposedly selling farm equipment. Here's what we uncovered about the site, and what to do if you think you've been duped.

From Free to Fee: A Closer Look At Bait-and-Bill Schemes
Jessica Long

Jessica Long

From Free to Fee: A Closer Look At Bait-and-Bill Schemes

Got a box you didn’t order, then billed for it?? We’ll explain what these bait-and-bill schemes look like and what consumers and business owners alike can do about them.

Don’t Get Tricked: Spotting AI Images and Deepfake Videos Like a Pro
Jessica Long

Jessica Long

Don’t Get Tricked: Spotting AI Images and Deepfake Videos Like a Pro

Learn how to detect AI-generated images and videos before they mislead you. This guide explains the warning signs, real life dangers, and free tools you can use to stay informed and safe.

Inside the Rise of “Gotcha” Phishing Tests in the Workplace
Jessica Long

Jessica Long

Inside the Rise of “Gotcha” Phishing Tests in the Workplace

Nationwide, companies are emailing fake phishing scams to their own employees, then reporting those who fall for them. Here’s what it means for workers and what to do if you feel targeted.

Private Property, Public Problem: Fixing GPS Mistakes in Georgia
Jessica Long

Jessica Long

Private Property, Public Problem: Fixing GPS Mistakes in Georgia

A Georgia homeowner says GPS keeps rerouting drivers through his private driveway. Here's why it happens and what Georgia residents can do to correct GPS map errors.

Fix It or Else: Georgia Cracks Down on Slumlords In Law Update
Jessica Long

Jessica Long

Fix It or Else: Georgia Cracks Down on Slumlords In Law Update

Georgia finally updated its landlord-tenant laws last year after decades of tenant complaints and housing safety concerns. Here’s what led to the change, who benefits, and what renters and landlords need to know now.

The Secret to Long Lasting Wood Floors in the South
Jessica Long

Jessica Long

The Secret to Long Lasting Wood Floors in the South

In humid climates like Georgia, wood floor repairs can fail without proper strategies and humidity monitoring. Here's how to avoid expansion, cupping, and costly do-overs.

Home Warranties Under Scrutiny: Why Many Homeowners Get Frustrated
Finance & Tips Home Services
Jessica Long

Jessica Long

Home Warranties Under Scrutiny: Why Many Homeowners Get Frustrated

Many homeowners are finding their home warranty coverage lacking, and it’s usually when they need it most. In this article, we tell you what to look for in your contract and how to avoid surprises.

Preferred Lenders and Canceled Contracts: How to Protect Yourself
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Preferred Lenders and Canceled Contracts: How to Protect Yourself

A Georgia homebuyer lost a deal after declining to use the builder’s preferred lender. Was it legal? We unpack the issue, share your rights, and explore what options buyers really have.

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Three for Thursday is a weekly email and Dale's Do's and Don'ts is a monthly newsletter from Consumer Investigator Dale Cardwell. Each week in Three for Thursday you will see a video of one of our investigations, hear Dale answer real consumer questions and learn the steps to becoming a savvy consumer. Each month in Dale's Do's and Don'ts Dale provides information valuable to homeowners.

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