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Insights on Companies and Trust

$5,000 for a Conversation? Here’s What Homeowners Should Know
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

$5,000 for a Conversation? Here’s What Homeowners Should Know

A Georgia homeowner was surprised by a $5,000 invoice from a contractor they never hired. Here’s what to know about informal agreements, contractor red flags, and how to protect yourself from unexpected charges.

W-2 Went Missing? Here’s Your Next Move
Finance & Tips
Jessica Long

Jessica Long

W-2 Went Missing? Here’s Your Next Move

If your former employer hasn’t sent your W-2, don’t panic. Here's what to do if they claim it's mailed but it never arrives, including how to get help from the IRS and file your taxes without it.

Out of Luck or Owed a Refund? Airline Reimbursement Rules Explained
Finance & Tips
Jessica Long

Jessica Long

Out of Luck or Owed a Refund? Airline Reimbursement Rules Explained

Wondering if airlines will cover hotel or meal costs when an outage or disruption leaves you stranded? Here's what the law says, what’s changed, and how to fight for a refund.

Rolex or Ripoff? How to Vet Watch Sellers Before You Buy
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Rolex or Ripoff? How to Vet Watch Sellers Before You Buy

Thinking about buying a Rolex online? Here’s how to spot a legitimate dealer and avoid scams by learning simple ways to verify businesses before you buy.

Townhome Insurance: What You Don’t Know Could Drain Your Wallet
Finance & Tips

Marnie Zambri

Townhome Insurance: What You Don’t Know Could Drain Your Wallet

Townhome insurance isn’t one-size-fits-all. Here's how to navigate HOA rules, master policies, and hidden deductibles before picking the right coverage.

One Policy to Rule Them All: The Case for Annual Travel Insurance
Finance & Tips

Marnie Zambri

One Policy to Rule Them All: The Case for Annual Travel Insurance

Frequent travelers can often save time, money, and stress with an annual travel insurance policy. Here's how to know if a yearly plan is right for you—and what to look out for in the fine print.

Crypto Scam or Misstep? When Account Managers Block Your Withdrawal
Finance & Tips Scam Prevention

Marnie Zambri

Crypto Scam or Misstep? When Account Managers Block Your Withdrawal

If your crypto “account manager” is blocking withdrawals, you may be caught in a scam. Learn how to spot red flags, safeguard your investments, and regain control.

Secured Credit Cards: A Smart First Step to Better Credit
Finance & Tips

Marnie Zambri

Secured Credit Cards: A Smart First Step to Better Credit

Rebuilding your credit? Here’s how secured credit cards work, how they can help you improve your credit score, and what to watch out for before signing up.

Wagering on Weight Loss: Smart Incentive or Risky Bet?
Finance & Tips Scam Prevention

Marnie Zambri

Wagering on Weight Loss: Smart Incentive or Risky Bet?

Could a cash reward help you shed pounds? Some programs let you bet on your own weight loss, offering big payouts for success and losses if you don’t follow through. But is it worth the risk?

The FedEx Black Hole: Why Your Package Might Be Stuck in Austell, Georgia
Finance & Tips

Marnie Zambri

The FedEx Black Hole: Why Your Package Might Be Stuck in Austell, Georgia

Packages stuck at FedEx's Austell, Georgia hub are a common consumer frustration. Here's why it's happening, and what you can do if your delivery disappears.

Waivers and Workmanship: Are You Signing Away Your Rights?
Finance & Tips Home Services

Marnie Zambri

Waivers and Workmanship: Are You Signing Away Your Rights?

A Georgia homeowner’s broken irrigation line sparks questions about liability waivers in home services. Learn what signing one means, and how to protect your property and legal rights.

Brushing Scams: The Fraud You Didn't Order
Scam Prevention

Marnie Zambri

Brushing Scams: The Fraud You Didn't Order

A mysterious package from Amazon that you didn’t order? It could be a brushing scam. Here’s how it works, why it matters, and what steps to take to protect your account and identity.

When the Mailman Hits Your Fence: Navigating Government Property Damage Claims
Finance & Tips

Marnie Zambri

When the Mailman Hits Your Fence: Navigating Government Property Damage Claims

If government property, like a USPS truck, damages your property, filing a tort claim might be your only recourse. Here's how to start the process, and what to do if no one calls you back.

Home Title Theft: Scam Alert or Legit Concern?
Safety & Security Scam Prevention

Marnie Zambri

Home Title Theft: Scam Alert or Legit Concern?

Home title fraud sounds alarming, but how real is the threat? Here’s what Georgia homeowners should know about title theft, so-called "protection services," and what actually keeps your home safe.

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Three for Thursday is a weekly email and Dale's Do's and Don'ts is a monthly newsletter from Consumer Investigator Dale Cardwell. Each week in Three for Thursday you will see a video of one of our investigations, hear Dale answer real consumer questions and learn the steps to becoming a savvy consumer. Each month in Dale's Do's and Don'ts Dale provides information valuable to homeowners.

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