TrustDALE Blog

Insights on Companies and Trust

The Voice Isn’t Real: How AI Scammers Are Fooling Families
Scam Prevention
Jessica Long

Jessica Long

The Voice Isn’t Real: How AI Scammers Are Fooling Families

Scammers are using AI to clone the voices of loved ones, tricking people into sending money. Learn how to spot the signs and protect your family from this alarming new fraud.

She Was Sold a Dream—Then Left to Fight for Repairs
Finance & Tips Home Services
Jessica Long

Jessica Long

She Was Sold a Dream—Then Left to Fight for Repairs

A new RV should offer peace of mind—not a series of costly breakdowns. Learn how one owner faced a race against time as her warranty neared expiration, and what every RV buyer should do to avoid being left with repairs and no recourse.

The Review You Didn’t Write: How Some Companies Rewrite Customer Feedback
Scam Prevention
Jessica Long

Jessica Long

The Review You Didn’t Write: How Some Companies Rewrite Customer Feedback

Not all online reviews tell the full story. Some companies edit out complaints to protect their image. Learn how to spot real reviews — and why third-party platforms offer the most honest feedback.

The Crypto Trap: How One Hack Turned a Cell Phone Into a Thief’s Goldmine
Safety & Security Scam Prevention
Jessica Long

Jessica Long

The Crypto Trap: How One Hack Turned a Cell Phone Into a Thief’s Goldmine

SIM jacking is on the rise, and crypto users are prime targets. Learn how hackers can steal your phone number — and your money — plus simple steps to protect yourself before it happens.

Free Mulch or Massive Mess? What You Need to Know About ChipDrop
Exterior & Landscaping Scam Prevention
Jessica Long

Jessica Long

Free Mulch or Massive Mess? What You Need to Know About ChipDrop

Thinking about using ChipDrop for free mulch delivery? Here's what Atlanta homeowners need to know before signing up — including the big catch that could leave your driveway buried in wood chips.

Free Trial Trap: What to Do When an App Charges You Without Warning
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Free Trial Trap: What to Do When an App Charges You Without Warning

A $100 surprise after a free trial? Learn how to get a refund, protect yourself from future charges, and fight back when apps auto-bill without warning.

The Kindness Con: How Fake Charities Exploit Good People
Scam Prevention
Jessica Long

Jessica Long

The Kindness Con: How Fake Charities Exploit Good People

Fake charities are targeting kind-hearted people with emotional scams. Learn how to spot the signs, verify organizations, and give safely using trusted tools like Charity Navigator and BBB’s Wise Giving Alliance.

Warranty Woes: How a Georgia Woman Fought Back Against a Denied Car Repair Claim
Finance & Tips Automotive
Jessica Long

Jessica Long

Warranty Woes: How a Georgia Woman Fought Back Against a Denied Car Repair Claim

A Georgia woman fought back after her extended warranty denied a major transmission repair. Learn how her recordings made the difference—and what every car owner should know before buying coverage.

Wrecked Twice: The Scam That Hit Her After the Crash
Automotive Scam Prevention
Jessica Long

Jessica Long

Wrecked Twice: The Scam That Hit Her After the Crash

After a car crash in Georgia, one woman thought the worst was over — until a fake appraiser took her money and disappeared. Learn how diminished value scams work, warning signs to watch for, and how to protect yourself from getting ripped off twice.

Seeing Red: Customers Say My Eyelab’s 'Easy Eye Care' Comes at a Cost
Finance & Tips Healthcare
Jessica Long

Jessica Long

Seeing Red: Customers Say My Eyelab’s 'Easy Eye Care' Comes at a Cost

Hundreds of My Eyelab customers say their affordable eye care turned into a nightmare of virtual exams, bad prescriptions, and refund headaches. Here’s what to watch out for before your next eye exam.

Locked Out: Why Your Old Cell Phone Carrier Might Still Control Your Device
Safety & Security
Jessica Long

Jessica Long

Locked Out: Why Your Old Cell Phone Carrier Might Still Control Your Device

Switching cell phone providers doesn’t always mean freedom. Many consumers, like one Atlanta man, learn the hard way that their old carrier still controls their device. Here’s what to know about unlocking your phone and how to avoid costly mistakes.

Atlanta Senior Outsmarts Shady Contractor — And Wins Big
Scam Prevention Home Services
Jessica Long

Jessica Long

Atlanta Senior Outsmarts Shady Contractor — And Wins Big

Atlanta senior fights back after contractor ghosted her over patio project. Learn how TrustDALE helped her get a full refund — and how to avoid contractor scams yourself.

This Could Happen To You: Tax Season Social Security Scam
Scam Prevention

Laura Lovejoy

This Could Happen To You: Tax Season Social Security Scam

Scammers target taxpayers by stealing Social Security numbers to file fraudulent tax returns and claim refunds. Protect yourself by enabling 2FA, filing early, and monitoring your IRS account. Report identity theft at IdentityTheft.gov.

TV on a Dime: A Realistic Guide to Cutting the Cord
Finance & Tips
Jessica Long

Jessica Long

TV on a Dime: A Realistic Guide to Cutting the Cord

Facing a $300 cable bill on a fixed income? Discover smart, affordable alternatives to traditional cable TV, internet, and phone service without sacrificing essentials.