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Jessica Long
Think twice before entering that mall sweepstakes for a free trip to the Bahamas. In this article, we explain what you’re really signing up for, and how much it could cost you.
Jessica Long
Confused about air duct cleaning costs? Learn what questions to ask, how to spot red flags, and whether your home really needs it. Get expert advice to avoid overpaying and protect your indoor air quality—plus a trusted resource for peace of mind.
Jessica Long
When an Atlanta mom received an empty box instead of the $500 electric bike she ordered, Amazon refused to refund her. Here's how she fought back–and what you can do if it happens to you.
Dale Cardwell
Have you ever bought tickets from a ticket broker who never delivered? It happened to Dale, whose tickets for a play didn't show up in his inbox as promised. When he tried to get a refund, he ran into the wall of no customer service.
Jessica Long
Many of us know what it's like to not get what you paid for. This story is a little different. We’ll tell you what happened to Helen Thomas after she ordered windows for her family's home, and you'll understand why TrustDALE got involved!
Laura Lovejoy
Is your home’s foundation safe? Cracks, uneven floors, sticking doors, and moisture are signs of foundation problems. Ignoring these issues can lead to costly repairs.
Jessica Long
Everyone loves a deal! But the 20 ribeyes for $40 deal you might see in a parking lot may not be what you hope it is! Dale shows you what $40 really gets you.
Jessica Long
High-interest online loans are a huge risk. One lender, NetCredit, charges interest rates as high as 155%! One of our followers turned to Dale for help after she said NetCredit gave her the run-around.
Jessica Long
A TrustDALE follower received a check that was intended for someone who died. Can she cash the check anyway? Dale has the answer.
Jessica Long
It's not cheap to use your smartphone outside the United States. Learn why one consumer had to pay thousands for roaming charges, and how you can avoid the same mistake on your next trip abroad.
Jessica Long
As one of the go-to websites for home buyers and sellers, Zillow's "Zestimates" can play a significant role in the decision making process. But are they accurate? In this article, we uncover the truth behind the popular home value estimates.
Jessica Long
A Georgia consumer’s broken refrigerator exposes bigger cracks in Sears’ customer service. Here's what shoppers need to know before buying from legacy brands with fading support.
Jessica Long
A Georgia pet store offered lease-to-own puppies, leaving buyers like Brian Drysdale shocked by hidden costs. Discover how confusing contracts turned a $2,500 Shih Tzu into a $6,000 mistake, and how to avoid falling into the same trap.
Jessica Long
Scammers are posing as funeral homes to exploit grieving families, demanding fake payments and threatening to cancel services. Learn how to spot and stop this cruel scam before it strikes.