TrustDALE Blog

Insights on Companies and Trust

Why Your Bank's Fraud Alert Might Not Protect You
Finance & Tips Safety & Security
Jessica Long

Jessica Long

Why Your Bank's Fraud Alert Might Not Protect You

An Alpharetta man lost $3,700 after a fraud alert at the Apple Store — even after doing everything right. Here’s how a bank loophole left him paying the price, and what you can do to protect yourself.

The HVAC Lease Trap: An AC Nightmare That Exposed a Costly Mistake
Scam Prevention Home Services
Jessica Long

Jessica Long

The HVAC Lease Trap: An AC Nightmare That Exposed a Costly Mistake

Leasing an HVAC system might seem affordable, but Atlanta homeowners are learning it can cost thousands more than buying outright. Learn the risks of HVAC lease agreements and how to protect yourself.

The “We Want Your Car” Letters Are Real — But Are They Really Worth It?
Finance & Tips Automotive
Jessica Long

Jessica Long

The “We Want Your Car” Letters Are Real — But Are They Really Worth It?

Atlanta drivers are getting personal letters from dealerships begging to buy their cars. But is it a good deal or a costly mistake? Here's what to know before selling your vehicle.

Why Contractors Charge More Than Retail
Finance & Tips Home Services
Jessica Long

Jessica Long

Why Contractors Charge More Than Retail

Wondering why your contractor charged more for that water heater? It’s not just the part — it’s the expertise, protection, and peace of mind. Here’s what you’re really paying for (and how to make sure you’re getting a fair price).

The Truth About Roof Maxx: Miracle Cure or Marketing Hype?
Scam Prevention
Jessica Long

Jessica Long

The Truth About Roof Maxx: Miracle Cure or Marketing Hype?

A TrustDALE follower asked Dale for his opinion about Roof Maxx, a spray that claims to extend the life of your roof. We’ll explain what Roof Maxx does, and why you may still need to call a roofer.

Your Genetic Data Might Be on the Market: 23andMe’s Bankruptcy Red Flags
Safety & Security Scam Prevention
Jessica Long

Jessica Long

Your Genetic Data Might Be on the Market: 23andMe’s Bankruptcy Red Flags

With 23andMe filing for bankruptcy, consumers who’ve used the DNA service should act fast to protect their genetic data. Here's what you need to know.

The Solar Power Letdown: How One Man Got Burned by a Bright Idea
Finance & Tips Home Services
Jessica Long

Jessica Long

The Solar Power Letdown: How One Man Got Burned by a Bright Idea

Solar panels are supposed to help save money on your electricity bills. That's not how it worked for one homeowner. We’ll tell you what happened, and what you can do if you run into the same problem.

Wedding Gifts Gone Missing: The Shocking Loophole That Cost One Bride Her China
Finance & Tips
Jessica Long

Jessica Long

Wedding Gifts Gone Missing: The Shocking Loophole That Cost One Bride Her China

When a bride’s wedding china vanished during shipping, one mom uncovered a shocking loophole in package insurance. Learn how third-party coverage works, why FedEx denied her claim, and what every consumer needs to know before shipping valuables.

The Parking Meter Scam That’s Emptying Wallets — And How To Outsmart It
Scam Prevention
Jessica Long

Jessica Long

The Parking Meter Scam That’s Emptying Wallets — And How To Outsmart It

Before you pay for parking using a QR code, you may want to double-check that the parking company you're paying is real and not a scam.

Warped Promises: How a $23,000 Floor Job Became a Costly Headache
Finance & Tips Home Services
Jessica Long

Jessica Long

Warped Promises: How a $23,000 Floor Job Became a Costly Headache

Kraig hired a well-known flooring company to install new floors in his home. The floors they installed in his kitchen are now a mess. Oh, and it gets worse: the company wants him to chip in for the repairs!

How Georgia Made a 90-Year-Old Legally Disappear
Finance & Tips
Jessica Long

Jessica Long

How Georgia Made a 90-Year-Old Legally Disappear

A 90-year-old Georgia woman spent two years trying to prove she exists after being denied a state ID. Her family’s ordeal reveals a troubling bureaucratic gap that you need to know about.

Window Nightmare: What to Do When the Company Disappears With Your Money
Scam Prevention Home Services
Jessica Long

Jessica Long

Window Nightmare: What to Do When the Company Disappears With Your Money

You don't have many options if you're waiting on merchandise from a business that filed for bankruptcy. In this article, we explain two ways to get some, or all, of your money back.

Why Your Car Insurance Costs More Than Your Car Payment
Finance & Tips Automotive
Jessica Long

Jessica Long

Why Your Car Insurance Costs More Than Your Car Payment

Auto insurance rates are on the rise for even the safest drivers out there. In this article, we explain the factors that may cause your insurance to rise, through no fault of your own.

How a Disney+ Clause Nearly Derailed a Family’s Fight for Justice
Finance & Tips
Jessica Long

Jessica Long

How a Disney+ Clause Nearly Derailed a Family’s Fight for Justice

The Walt Disney Company tried to stop a wrongful death lawsuit all because the plaintiff had a Disney+ account! This leads us to one of Dale's most popular–and most repeated–pieces of advice.