Jessica Long
When Online Orders Go Wrong—Really Wrong
Ever afraid to take on a big company like Sears? Read how consumer investigator Dale Cardwell and TrustDALE took on Sears' customer service to get consumers what they ordered.
Jessica Long
Ever afraid to take on a big company like Sears? Read how consumer investigator Dale Cardwell and TrustDALE took on Sears' customer service to get consumers what they ordered.
Jessica Long
A hoarder's home can be dangerous, housing health and safety hazards that need to be resolved. TrustDALE certified Georgia Clean helps homeowners clean their homes with care and empathy.
Jessica Long
Junk mail floods millions of mailboxes every day, and many people are fed up. Luckily, TrustDALE has tips for you to slow, or even stop, junk mail from being delivered -- once and for all.
Jessica Long
Some wireless companies offer incentives to get customers to switch wireless services. But sometimes those "free" gifts are really not what they seem. Read how TrustDALE stepped in to help one Atlanta couple who were duped by a digital contract.
Jessica Long
Thinking about small claims court in Georgia? Learn what to expect, how to file, and what happens after you win. Get practical tips and insights to help you navigate the process with confidence.
Jessica Long
When this consumer woke up in the morning, she found her car had been towed overnight for no reason! Dale helps find the car and get it back without the hefty lot fees.
Jessica Long
A military veteran's family turned to TrustDALE for help after his mortgage company threatened to evict him. We learned a surprising truth about why some mortgage companies may want to evict people, even when they're willing to pay.
Jessica Long
Plumbing problems can be unexpected and expensive. However, warranties that claim to give you peace of mind about your plumbing may not cover what you think it does.
Jessica Long
You don't get to choose your neighbors and sometimes that can mean a major headache for you. Dale has some advice on how you might be able to finally get some peace and quiet.
Jessica Long
Cash is not king at your local auto repair shop. Dale explains why more repair shops would rather go through your insurance than go through your wallet.
Jessica Long
If you've ever reserved a rental car, only to arrive at the counter and be told your confirmed vehicle is “no longer available,” you're not alone. Read about Dale's infuriating experience when he rented a car on a recent trip out of town.
Jessica Long
Getting a refund is essential for a product you don't want, but it's worse when it's a product you don't even receive. Don't let this happen to you when you go to your local drugstore.
Jessica Long
Your landlord asks you to pay through a 3rd party app, but should you? Dale has information to know before you send.
Jessica Long
When one woman's mother passed, she held on to her beloved fur coat and had it stored at the Macy's fur vault. When she tried to collect it one day, they told her the vault had been closed. Read on to see how TrustDALE helped her find this heirloom.