Jessica Long
A Georgia consumer’s broken refrigerator exposes bigger cracks in Sears’ customer service. Here's what shoppers need to know before buying from legacy brands with fading support.
Jessica Long
A Georgia pet store offered lease-to-own puppies, leaving buyers like Brian Drysdale shocked by hidden costs. Discover how confusing contracts turned a $2,500 Shih Tzu into a $6,000 mistake, and how to avoid falling into the same trap.
Jessica Long
Scammers are posing as funeral homes to exploit grieving families, demanding fake payments and threatening to cancel services. Learn how to spot and stop this cruel scam before it strikes.
Jessica Long
Frustrated by endless customer service loops? Discover why real corporate contacts are disappearing—and how you can fight back using social media and trusted resources like TrustDALE to get real results.
Jessica Long
Discover why your credit score can drop suddenly—even without missed payments. Learn hidden factors that affect your score, how to spot errors or fraud, and steps to protect your financial health.
Jessica Long
The Federal Communications Commission promptly banned robocalls using AI-generated voices. However, scammers aren't known for obeying the law. Read on to learn what the scam is, how it works, and tips to protect you from becoming a victim.
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Jessica Long
Even an experienced consumer investigator like Dale Cardwell gets sketchy offers in the mail. Read on to find out what he did after receiving a letter claiming that his home warranty is about to expire, along with what appeared to be a check.
Jessica Long
This Facebook scam involves dead people. Specifically, tempting links from friends who claim someone you know has died. Dale's advice will help you avoid this annoying scam.
Jessica Long
Anne's brand-new sofa went from white to not-quite-right when she saw unexplained stains. Turns out a defect was behind the problem. The manufacturer and the retailer refused to do anything, so Anne turned to TrustDALE for help.
Jessica Long
A veteran’s dream to honor service with handmade flags turns into a cautionary tale of broken promises—until another veteran-owned business steps in to make things right. A powerful story of patriotism, accountability, and restored faith.
Laura Lovejoy
Spring is the ideal time to paint your home’s exterior due to mild weather, longer days, and the chance to repair winter damage. A fresh coat boosts curb appeal and protects against summer heat. Visit TrustDALE.com to find certified painters you can
Jessica Long
When a routine ATM deposit goes wrong, one Atlanta woman is left without her $700—and her bank won’t believe her. Learn how to protect yourself from ATM mishaps and why in-person banking might be your safest bet.
Jessica Long
A fake taxi, a hotel front desk, and a $70 ride with no license plates—how one Atlanta hotel helped fuel a citywide scam targeting unsuspecting travelers. Learn how it happened and how to avoid getting taken for a ride.
Jessica Long
Stranded in Florida heat, a tow truck driver's honesty turned a stressful moment into a powerful lesson on spotting bait-and-switch pricing. Learn how to protect yourself from surprise charges—and that integrity still exists in unexpected places.