TrustDALE Blog

Insights on Companies and Trust

The Shocking Case of the Empty Computer Box—And How One Man Fought Back
Finance & Tips
Jessica Long

Jessica Long

The Shocking Case of the Empty Computer Box—And How One Man Fought Back

When George Robbins opened his long-awaited computer package, it was empty. Even worse, he was still expected to pay for it. Discover how he fought back, the lessons learned, and how you can protect yourself from similar consumer nightmares.

When Your Food Delivery Driver Becomes a Thief: How to Protect Your Packages
Safety & Security Scam Prevention
Jessica Long

Jessica Long

When Your Food Delivery Driver Becomes a Thief: How to Protect Your Packages

A food delivery driver caught on camera stealing a package? It happened to Maria. Learn how to protect your deliveries, fight back against corporate indifference, and use TrustDALE’s Three P’s to get justice. Don’t let porch pirates win—take action!

The Hidden Costs of “Convenience Fees”
Finance & Tips
Jessica Long

Jessica Long

The Hidden Costs of “Convenience Fees”

Convenience fees are anything but convenient for you. Dale explains why companies can get away with charging you extra money for paying a bill, and how you can avoid paying convenience fees.

How One Man’s Credit Nightmare Exposes a Major Flaw in the System
Finance & Tips
Jessica Long

Jessica Long

How One Man’s Credit Nightmare Exposes a Major Flaw in the System

A false eviction mark nearly cost Lonnie McCray his future. Discover how credit report errors impact renters, the hidden power of alternative credit agencies, and what you can do to fight back. Stay informed and protect your financial future.

When Furniture Fails: How to Fight for a Refund
Finance & Tips
Jessica Long

Jessica Long

When Furniture Fails: How to Fight for a Refund

Bought new furniture only to face a frustrating defect? When a company refuses to fix the issue, what can you do? Discover how one Atlanta couple fought back and won their refund—plus tips to protect yourself from bad business practices.

How to Update Your Concrete Patio for an Outdoor Oasis
Exterior & Landscaping

Laura Lovejoy

How to Update Your Concrete Patio for an Outdoor Oasis

Revamp your concrete patio into a stylish outdoor oasis with simple upgrades! From staining and decorative overlays to furniture, lighting, and greenery, transform your space into a cozy retreat. Ensure lasting beauty with TrustDALE Certified pros.

Is Flexcar a Smart Alternative to Traditional Car Rentals—or a Potential Risk?
Automotive Scam Prevention
Jessica Long

Jessica Long

Is Flexcar a Smart Alternative to Traditional Car Rentals—or a Potential Risk?

Is Flexcar a good alternative to car rentals or a costly risk? We break down its true costs, customer reviews, and key red flags. Before signing up, get the facts and avoid unexpected fees!

How Scammers Stole a Mom’s Facebook to Run a Costly Bitcoin Fraud
Scam Prevention
Jessica Long

Jessica Long

How Scammers Stole a Mom’s Facebook to Run a Costly Bitcoin Fraud

Have you ever had your identity stolen on Facebook by a crypto scammer? Don't let yourself become the next target - read this article to stay informed and safeguard your online identity.

Is Budget Billing Worth It?
Finance & Tips
Jessica Long

Jessica Long

Is Budget Billing Worth It?

Many utility companies offer programs that let you pay a flat monthly rate for your bill. Dale says these programs are not scams, but they do have a catch!

How to File Your Taxes for Free in 2025 (Without Hidden Fees)
Finance & Tips
Jessica Long

Jessica Long

How to File Your Taxes for Free in 2025 (Without Hidden Fees)

Taxes are complicated and there's a lot of questions people have when filing their taxes using those advertised software programs. . Dale has some suggestions on where to start and what you can do to prepare.

This Could Happen To You: Customer Service Nightmare with Whirlpool
Repair & Maintenance Finance & Tips
Jessica Long

Jessica Long

This Could Happen To You: Customer Service Nightmare with Whirlpool

Don’t let this happen to you! Learn what steps you can take to advocate for yourself when customer service fails.

The Timeshare Rental Scam Costing Consumers Thousands—Here’s How to Avoid It
Scam Prevention
Jessica Long

Jessica Long

The Timeshare Rental Scam Costing Consumers Thousands—Here’s How to Avoid It

Timeshare properties work on a point system, and sometimes, there are points that owners can't use. Cue the scammers. See how some con artists exploit timeshare owners by making promises they can't deliver.

The Cost of a Quick Flip: How One Home Became a Nightmare for Its New Owner
Finance & Tips Home Services
Jessica Long

Jessica Long

The Cost of a Quick Flip: How One Home Became a Nightmare for Its New Owner

A homebuyer's dream becomes a nightmare when she learns that the builder's shoddy work is not up to code. From septic flooding and mold, one woman's home-buying experience leaves her with a home costing her thousands of dollars and health problems.

The "Free Money" Bank Glitch: Why There’s No Such Thing as Easy Cash
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

The "Free Money" Bank Glitch: Why There’s No Such Thing as Easy Cash

Viral social media posts convinced a lot of people that they could get free money from a "glitch" at Chase Bank. The so-called glitch is actually a crime!