TrustDALE Blog

Insights on Companies and Trust

Warranty Woes: How a Georgia Woman Fought Back Against a Denied Car Repair Claim
Finance & Tips Automotive
Jessica Long

Jessica Long

Warranty Woes: How a Georgia Woman Fought Back Against a Denied Car Repair Claim

A Georgia woman fought back after her extended warranty denied a major transmission repair. Learn how her recordings made the difference—and what every car owner should know before buying coverage.

Wrecked Twice: The Scam That Hit Her After the Crash
Automotive Scam Prevention
Jessica Long

Jessica Long

Wrecked Twice: The Scam That Hit Her After the Crash

After a car crash in Georgia, one woman thought the worst was over — until a fake appraiser took her money and disappeared. Learn how diminished value scams work, warning signs to watch for, and how to protect yourself from getting ripped off twice.

Seeing Red: Customers Say My Eyelab’s 'Easy Eye Care' Comes at a Cost
Finance & Tips Healthcare
Jessica Long

Jessica Long

Seeing Red: Customers Say My Eyelab’s 'Easy Eye Care' Comes at a Cost

Hundreds of My Eyelab customers say their affordable eye care turned into a nightmare of virtual exams, bad prescriptions, and refund headaches. Here’s what to watch out for before your next eye exam.

Locked Out: Why Your Old Cell Phone Carrier Might Still Control Your Device
Safety & Security
Jessica Long

Jessica Long

Locked Out: Why Your Old Cell Phone Carrier Might Still Control Your Device

Switching cell phone providers doesn’t always mean freedom. Many consumers, like one Atlanta man, learn the hard way that their old carrier still controls their device. Here’s what to know about unlocking your phone and how to avoid costly mistakes.

Atlanta Senior Outsmarts Shady Contractor — And Wins Big
Scam Prevention Home Services
Jessica Long

Jessica Long

Atlanta Senior Outsmarts Shady Contractor — And Wins Big

Atlanta senior fights back after contractor ghosted her over patio project. Learn how TrustDALE helped her get a full refund — and how to avoid contractor scams yourself.

This Could Happen To You: Tax Season Social Security Scam
Scam Prevention

Laura Lovejoy

This Could Happen To You: Tax Season Social Security Scam

Scammers target taxpayers by stealing Social Security numbers to file fraudulent tax returns and claim refunds. Protect yourself by enabling 2FA, filing early, and monitoring your IRS account. Report identity theft at IdentityTheft.gov.

TV on a Dime: A Realistic Guide to Cutting the Cord
Finance & Tips
Jessica Long

Jessica Long

TV on a Dime: A Realistic Guide to Cutting the Cord

Facing a $300 cable bill on a fixed income? Discover smart, affordable alternatives to traditional cable TV, internet, and phone service without sacrificing essentials.

Why Your Bank's Fraud Alert Might Not Protect You
Finance & Tips Safety & Security
Jessica Long

Jessica Long

Why Your Bank's Fraud Alert Might Not Protect You

An Alpharetta man lost $3,700 after a fraud alert at the Apple Store — even after doing everything right. Here’s how a bank loophole left him paying the price, and what you can do to protect yourself.

The HVAC Lease Trap: An AC Nightmare That Exposed a Costly Mistake
Scam Prevention Home Services
Jessica Long

Jessica Long

The HVAC Lease Trap: An AC Nightmare That Exposed a Costly Mistake

Leasing an HVAC system might seem affordable, but Atlanta homeowners are learning it can cost thousands more than buying outright. Learn the risks of HVAC lease agreements and how to protect yourself.

The “We Want Your Car” Letters Are Real — But Are They Really Worth It?
Finance & Tips Automotive
Jessica Long

Jessica Long

The “We Want Your Car” Letters Are Real — But Are They Really Worth It?

Atlanta drivers are getting personal letters from dealerships begging to buy their cars. But is it a good deal or a costly mistake? Here's what to know before selling your vehicle.

Why Contractors Charge More Than Retail
Finance & Tips Home Services
Jessica Long

Jessica Long

Why Contractors Charge More Than Retail

Wondering why your contractor charged more for that water heater? It’s not just the part — it’s the expertise, protection, and peace of mind. Here’s what you’re really paying for (and how to make sure you’re getting a fair price).

The Truth About Roof Maxx: Miracle Cure or Marketing Hype?
Scam Prevention
Jessica Long

Jessica Long

The Truth About Roof Maxx: Miracle Cure or Marketing Hype?

A TrustDALE follower asked Dale for his opinion about Roof Maxx, a spray that claims to extend the life of your roof. We’ll explain what Roof Maxx does, and why you may still need to call a roofer.

Your Genetic Data Might Be on the Market: 23andMe’s Bankruptcy Red Flags
Safety & Security Scam Prevention
Jessica Long

Jessica Long

Your Genetic Data Might Be on the Market: 23andMe’s Bankruptcy Red Flags

With 23andMe filing for bankruptcy, consumers who’ve used the DNA service should act fast to protect their genetic data. Here's what you need to know.

The Solar Power Letdown: How One Man Got Burned by a Bright Idea
Finance & Tips Home Services
Jessica Long

Jessica Long

The Solar Power Letdown: How One Man Got Burned by a Bright Idea

Solar panels are supposed to help save money on your electricity bills. That's not how it worked for one homeowner. We’ll tell you what happened, and what you can do if you run into the same problem.

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Three for Thursday is a weekly email and Dale's Do's and Don'ts is a monthly newsletter from Consumer Investigator Dale Cardwell. Each week in Three for Thursday you will see a video of one of our investigations, hear Dale answer real consumer questions and learn the steps to becoming a savvy consumer. Each month in Dale's Do's and Don'ts Dale provides information valuable to homeowners.

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