Jessica Long
When a bride’s wedding china vanished during shipping, one mom uncovered a shocking loophole in package insurance. Learn how third-party coverage works, why FedEx denied her claim, and what every consumer needs to know before shipping valuables.
Jessica Long
Before you pay for parking using a QR code, you may want to double-check that the parking company you're paying is real and not a scam.
Jessica Long
Kraig hired a well-known flooring company to install new floors in his home. The floors they installed in his kitchen are now a mess. Oh, and it gets worse: the company wants him to chip in for the repairs!
Jessica Long
A 90-year-old Georgia woman spent two years trying to prove she exists after being denied a state ID. Her family’s ordeal reveals a troubling bureaucratic gap that you need to know about.
Jessica Long
You don't have many options if you're waiting on merchandise from a business that filed for bankruptcy. In this article, we explain two ways to get some, or all, of your money back.
Jessica Long
Auto insurance rates are on the rise for even the safest drivers out there. In this article, we explain the factors that may cause your insurance to rise, through no fault of your own.
Jessica Long
The Walt Disney Company tried to stop a wrongful death lawsuit all because the plaintiff had a Disney+ account! This leads us to one of Dale's most popular–and most repeated–pieces of advice.
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Jessica Long
Think twice before entering that mall sweepstakes for a free trip to the Bahamas. In this article, we explain what you’re really signing up for, and how much it could cost you.
Jessica Long
Confused about air duct cleaning costs? Learn what questions to ask, how to spot red flags, and whether your home really needs it. Get expert advice to avoid overpaying and protect your indoor air quality—plus a trusted resource for peace of mind.
Jessica Long
When an Atlanta mom received an empty box instead of the $500 electric bike she ordered, Amazon refused to refund her. Here's how she fought back–and what you can do if it happens to you.
Dale Cardwell
Have you ever bought tickets from a ticket broker who never delivered? It happened to Dale, whose tickets for a play didn't show up in his inbox as promised. When he tried to get a refund, he ran into the wall of no customer service.
Jessica Long
Many of us know what it's like to not get what you paid for. This story is a little different. We’ll tell you what happened to Helen Thomas after she ordered windows for her family's home, and you'll understand why TrustDALE got involved!
Laura Lovejoy
Is your home’s foundation safe? Cracks, uneven floors, sticking doors, and moisture are signs of foundation problems. Ignoring these issues can lead to costly repairs.
Jessica Long
Everyone loves a deal! But the 20 ribeyes for $40 deal you might see in a parking lot may not be what you hope it is! Dale shows you what $40 really gets you.