TrustDALE Blog

Insights on Companies and Trust

When Your Package Disappears: What to Do When UPS Says “Tough Luck”
Finance & Tips
Jessica Long

Jessica Long

When Your Package Disappears: What to Do When UPS Says “Tough Luck”

What happens when UPS loses your package and offers just $100 in compensation? Learn why "declared value" isn't insurance, what steps you can take, and how to protect your high-value shipments in this essential guide for smart shippers.

Tire Trouble and No Tools: A Silent Risk on Georgia Roads
Automotive Safety & Security

Dale Cardwell

Tire Trouble and No Tools: A Silent Risk on Georgia Roads

More car manufacturers are ditching spare tires to save weight, but the cost could be your safety. Two Atlanta drivers found out the hard way, and their stories are a warning to all Georgia motorists.

Backyard Blame: What Georgia Law Says About Fallen Trees and Property Damage
Exterior & Landscaping Finance & Tips
Jessica Long

Jessica Long

Backyard Blame: What Georgia Law Says About Fallen Trees and Property Damage

Georgia homeowners are often surprised to learn they're liable when a neighbor’s tree falls on their property, unless certain conditions apply. Here’s what the law says, and how to protect yourself from costly tree damage disputes.

They Fixed My Phone And Kept The Parts. Is That Legal?
Finance & Tips
Jessica Long

Jessica Long

They Fixed My Phone And Kept The Parts. Is That Legal?

A TrustDALE follower wants to get his phone repaired but insists on keeping the old parts. Dale looks at the repair shop's policies to determine whether this customer can get his wish.

Living in Decay: What to Do When Your Landlord Doesn’t Care
Finance & Tips
Jessica Long

Jessica Long

Living in Decay: What to Do When Your Landlord Doesn’t Care

Having trouble getting your Rental Owners to fix your apartment issues? Dale has some suggestions that might help, and offers advice as to what you can do to protect yourself.

Bad Contractor, Big Regret
Scam Prevention Home Services
Jessica Long

Jessica Long

Bad Contractor, Big Regret

A routine stucco repair turned into a costly disaster for one Atlanta homeowner. Learn how hiring the wrong contractor led to major regrets—and how you can avoid the same fate with help from trusted pros.

The Truth Behind Those “$65/Hour Movers” Signs
Scam Prevention Home Services
Jessica Long

Jessica Long

The Truth Behind Those “$65/Hour Movers” Signs

Don't be fooled by roadside signs that advertise two movers and a truck for $65 an hour. Dale explains who may actually answer the call when you need a mover.

Spring Cleaning Your Home’s Exterior: A Complete Guide for a Fresh Start
Cleaning Exterior & Landscaping

Laura Lovejoy

Spring Cleaning Your Home’s Exterior: A Complete Guide for a Fresh Start

Refresh your home's exterior this spring with a deep clean! Tackle dirt, grime, and clogged gutters with expert help. TrustDALE Certified Professionals provide top-rated gutter cleaning, window cleaning, and pressure washing for your home. Visit Trus

Amazon Sent Her Packages to 7 Wrong Addresses—Here’s What Finally Fixed It
Finance & Tips
Jessica Long

Jessica Long

Amazon Sent Her Packages to 7 Wrong Addresses—Here’s What Finally Fixed It

Sometimes, the things we order online never make it to our home. It happens. But it shouldn't happen SEVEN TIMES in a row! Here's how TrustDALE helped a woman fed up with Amazon's delivery mistakes.

Inside the World of Pre-Foreclosure Real Estate: Profit or Predatory Practice?
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Inside the World of Pre-Foreclosure Real Estate: Profit or Predatory Practice?

Real estate investors are targeting Atlanta homeowners in pre-foreclosure with lowball cash offers. Learn how these deals work, why they’re controversial, and how to protect yourself from pressure tactics during a financial crisis.

Imposter Cleaners: How One Atlanta Woman Uncovered a Bait-and-Switch Scam
Cleaning Scam Prevention
Jessica Long

Jessica Long

Imposter Cleaners: How One Atlanta Woman Uncovered a Bait-and-Switch Scam

Did you know there are dishonest companies in the Atlanta area pretending to work with big name reputable companies ? See what happens when Dale catches a disputable carpet cleaner pretending to be a contractor for Stanley Steemer.

Power-Saving Devices: Why These Electricity-Saving Gimmicks Don’t Work
Scam Prevention
Jessica Long

Jessica Long

Power-Saving Devices: Why These Electricity-Saving Gimmicks Don’t Work

Many plug-in devices claim to cut your electric bill, but most are nothing more than clever scams. Learn why these energy-saving gadgets don’t work, what red flags to watch for, and how to actually reduce your power bill with proven strategies.

Received a Sketchy Parking Ticket? Here’s What You Need to Know Before You Pay
Finance & Tips Safety & Security
Jessica Long

Jessica Long

Received a Sketchy Parking Ticket? Here’s What You Need to Know Before You Pay

Atlanta drivers are being targeted by fake parking ticket scams from shady private companies. Learn how to spot a bogus citation, protect your credit, and fight back against deceptive practices before you pay.

Don’t Let Scammers Steal Your Retirement
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Don’t Let Scammers Steal Your Retirement

Dale reveals the shocking tactics scammers use to steal Social Security money from unsuspecting retirees. From impersonating government officials to threatening legal action, scammers stop at nothing to deceive and defraud vulnerable individuals.

Click the link below to download the latest edition of TrustDALE Home Magazine.

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Three for Thursday is a weekly email and Dale's Do's and Don'ts is a monthly newsletter from Consumer Investigator Dale Cardwell. Each week in Three for Thursday you will see a video of one of our investigations, hear Dale answer real consumer questions and learn the steps to becoming a savvy consumer. Each month in Dale's Do's and Don'ts Dale provides information valuable to homeowners.

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