TrustDALE Blog

Insights on Companies and Trust

What We Can Learn from Truist Bank’s Mortgage Billing Errors
Finance & Tips
Jessica Long

Jessica Long

What We Can Learn from Truist Bank’s Mortgage Billing Errors

Truist mortgage customers reported receiving false late payment notices with no official explanation. Learn what happened, why it matters, and key lessons to protect your finances from bank errors. Stay informed and safeguard your mortgage payments.

Beware Amazon Prime Scams: How to Spot and Avoid Them
Scam Prevention
Jessica Long

Jessica Long

Beware Amazon Prime Scams: How to Spot and Avoid Them

Learn how to spot and avoid Amazon Prime scams that attempt to steal your personal and financial information. Discover key red flags, expert tips for verifying emails, and steps to protect yourself from fraud. Stay safe and secure with these tips.

Why Your Home’s Appliances May Not Be Covered Under Warranty
Repair & Maintenance Finance & Tips
Jessica Long

Jessica Long

Why Your Home’s Appliances May Not Be Covered Under Warranty

Lindsy’s new home came with a nice-looking refrigerator that isn't working as it should. Even the manufacturer deemed the fridge unrepairable, but wait until you read why the manufacturer won't help her.

Can AI Take Your Fast-Food Order? We Put It to the Test
Finance & Tips
Jessica Long

Jessica Long

Can AI Take Your Fast-Food Order? We Put It to the Test

Can AI take your food order correctly? We tested AI drive thrus to see if automation improves accuracy and speed—or just causes more confusion. Find out if AI is the future of fast food or if human employees still do it better.

Scam Targeting Small Businesses: How Thieves Are Draining Bank Accounts
Scam Prevention Commercial Services
Jessica Long

Jessica Long

Scam Targeting Small Businesses: How Thieves Are Draining Bank Accounts

Scams are costing small businesses thousands through stolen credit card fraud. Learn how scammers operate, why chargebacks leave businesses vulnerable, and the best strategies to protect your company from financial loss.

Dream Car Nightmare: Risks of Online Auto Purchases
Automotive Scam Prevention
Jessica Long

Jessica Long

Dream Car Nightmare: Risks of Online Auto Purchases

Buying a car online can be risky, as Karlie McCallum learned after her Vroom purchase left her without a title for months. In this article, learn how to protect yourself from title disputes and online car buying scams.

Extended Auto Warranties: Are You Paying for False Promises?
Automotive Scam Prevention
Jessica Long

Jessica Long

Extended Auto Warranties: Are You Paying for False Promises?

Are extended auto warranties worth it or are they just a costly trap? This article uncovers the hidden pitfalls of third-party warranties, featuring a real consumer’s fight for coverage and practical tips to protect yourself from misleading contracts

Rent Theft Nightmare: How One Tenant Nearly Lost His Home
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Rent Theft Nightmare: How One Tenant Nearly Lost His Home

A thief stole Michael's rent payment from his landlord's designated drop box. The landlord then tried to evict Michael for unpaid rent because - you guessed it - the thief stole it. This sounded like a job for TrustDALE!

As-Is and Out of Luck? How to Handle a Used Car Deception
Automotive Scam Prevention
Jessica Long

Jessica Long

As-Is and Out of Luck? How to Handle a Used Car Deception

Misled about your used car's history? Learn what steps you can take when a dealer lies and how to protect yourself before your next vehicle purchase.

Unsolicited Tax Calls: A Consumer Investigator’s Warning
Scam Prevention
Jessica Long

Jessica Long

Unsolicited Tax Calls: A Consumer Investigator’s Warning

Dale takes matters into his own hands after receiving a suspicious phone call claiming he owed back taxes. In this article, we reveal the shocking truth behind these IRS scam calls and what happened when Dale decided to confront the scammer.

Understanding the Components of a True Bait and Switch Scam
Scam Prevention

Laura Lovejoy

Understanding the Components of a True Bait and Switch Scam

Bait and switch scams lure customers in with deceptive deals, only to pressure them into buying pricier or lower-quality alternatives. Learn the key components, real-world examples, and how to protect yourself from these fraudulent tactics.

Delta Dispute: How One Couple Won Back $5,000 in Travel Credits
Finance & Tips
Jessica Long

Jessica Long

Delta Dispute: How One Couple Won Back $5,000 in Travel Credits

Struggling with lost airline credits? One Atlanta couple nearly lost $5,000 after Delta erased their ticket records—until TrustDALE stepped in. Learn how they won their refund and how you can protect yourself from airline disputes.

The Truth About Online Passport Services: How One Family Got Scammed
Scam Prevention
Jessica Long

Jessica Long

The Truth About Online Passport Services: How One Family Got Scammed

Avoid passport processing scams! Discover how one family lost money to a misleading online service and learn the safest way to expedite your passport. Get expert tips and insights to protect yourself from similar scams.

Is That TSA PreCheck Renewal Email a Scam? Here’s How to Tell
Scam Prevention
Jessica Long

Jessica Long

Is That TSA PreCheck Renewal Email a Scam? Here’s How to Tell

We all know scammers will try anything to get your money. That’s why one of our followers asked Dale to figure out if his TSA PreCheck renewal email was just another phishing scam.

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