TrustDALE Blog

Insights on Companies and Trust

Atlanta Electrician Took $780 for a Dangerous Fix—and Disappeared
Scam Prevention Home Services
Jessica Long

Jessica Long

Atlanta Electrician Took $780 for a Dangerous Fix—and Disappeared

Here's a lesson about what can happen when you hire someone who claims they can quickly do the job. Barbara Manson turned to TrustDALE for help after the electrician she hired "fixed" her garage door and caused an even bigger problem.

When Your New Home Betrays You
Finance & Tips Home Services
Jessica Long

Jessica Long

When Your New Home Betrays You

Wouldn't you be upset if your home creaked with every step? Here's how the TrustDALE team helped Emma with her dilemma.

Stranded and Scammed: Elderly Couple Duped by Tow Truck Driver
Automotive Scam Prevention
Jessica Long

Jessica Long

Stranded and Scammed: Elderly Couple Duped by Tow Truck Driver

When an elderly couple calls their auto insurance provider to get their car towed, the tow company's technician offers to fix it himself, but never completes the job.

Think That Walmart Gift Is Real? Think Again
Scam Prevention
Jessica Long

Jessica Long

Think That Walmart Gift Is Real? Think Again

Walmart shoppers are being targeted by fake Spark gift card scams. Learn how to spot the warning signs, avoid falling victim, and protect your personal information from cybercriminals.

EZY Plugin App: Scam or Safe?
Scam Prevention
Jessica Long

Jessica Long

EZY Plugin App: Scam or Safe?

EZY Plugin is not just any website - it poses a threat that you need to be aware of. Join Dale as he uncovers the dangers associated with EZY Plugin and why you should steer clear of it at all costs.

When Online Orders Go Wrong—Really Wrong
Finance & Tips
Jessica Long

Jessica Long

When Online Orders Go Wrong—Really Wrong

Ever afraid to take on a big company like Sears? Read how consumer investigator Dale Cardwell and TrustDALE took on Sears' customer service to get consumers what they ordered.

The Hidden Dangers of Hoarding—and the Right Way to Help
Cleaning
Jessica Long

Jessica Long

The Hidden Dangers of Hoarding—and the Right Way to Help

A hoarder's home can be dangerous, housing health and safety hazards that need to be resolved. TrustDALE certified Georgia Clean helps homeowners clean their homes with care and empathy.

Drowning in Junk Mail? Here’s How to Cut It Off at the Source
Safety & Security
Jessica Long

Jessica Long

Drowning in Junk Mail? Here’s How to Cut It Off at the Source

Junk mail floods millions of mailboxes every day, and many people are fed up. Luckily, TrustDALE has tips for you to slow, or even stop, junk mail from being delivered -- once and for all.

Trapped by a ‘Free’ Gift
Scam Prevention
Jessica Long

Jessica Long

Trapped by a ‘Free’ Gift

Some wireless companies offer incentives to get customers to switch wireless services. But sometimes those "free" gifts are really not what they seem. Read how TrustDALE stepped in to help one Atlanta couple who were duped by a digital contract.

Small Claims Court: What It Is (and What It Isn’t)
Finance & Tips
Jessica Long

Jessica Long

Small Claims Court: What It Is (and What It Isn’t)

Thinking about small claims court in Georgia? Learn what to expect, how to file, and what happens after you win. Get practical tips and insights to help you navigate the process with confidence.

Car Gone, No One to Blame: What Happens When Towing Goes Too Far
Jessica Long

Jessica Long

Car Gone, No One to Blame: What Happens When Towing Goes Too Far

When this consumer woke up in the morning, she found her car had been towed overnight for no reason! Dale helps find the car and get it back without the hefty lot fees.

How One Georgia Family Took On a Mortgage Servicer—and Won
Finance & Tips
Jessica Long

Jessica Long

How One Georgia Family Took On a Mortgage Servicer—and Won

A military veteran's family turned to TrustDALE for help after his mortgage company threatened to evict him. We learned a surprising truth about why some mortgage companies may want to evict people, even when they're willing to pay.

Is A Water Line Warranty a Lifesaver or a Waste of Money?
Finance & Tips Home Services
Jessica Long

Jessica Long

Is A Water Line Warranty a Lifesaver or a Waste of Money?

Plumbing problems can be unexpected and expensive. However, warranties that claim to give you peace of mind about your plumbing may not cover what you think it does.

Noisy Neighbors? Here’s What You Can – and Can’t – Do About It
Safety & Security
Jessica Long

Jessica Long

Noisy Neighbors? Here’s What You Can – and Can’t – Do About It

You don't get to choose your neighbors and sometimes that can mean a major headache for you. Dale has some advice on how you might be able to finally get some peace and quiet.

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Three for Thursday is a weekly email and Dale's Do's and Don'ts is a monthly newsletter from Consumer Investigator Dale Cardwell. Each week in Three for Thursday you will see a video of one of our investigations, hear Dale answer real consumer questions and learn the steps to becoming a savvy consumer. Each month in Dale's Do's and Don'ts Dale provides information valuable to homeowners.

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