News & Consumer Advice

Not all online reviews tell the full story. Some companies edit out complaints to protect their image. Learn how to spot real reviews — and why third-party platforms offer the most honest feedback.

SIM jacking is on the rise, and crypto users are prime targets. Learn how hackers can steal your phone number — and your money — plus simple steps to protect yourself before it happens.

Thinking about using ChipDrop for free mulch delivery? Here's what Atlanta homeowners need to know before signing up — including the big catch that could leave your driveway buried in wood chips.

A $100 surprise after a free trial? Learn how to get a refund, protect yourself from future charges, and fight back when apps auto-bill without warning.

Fake charities are targeting kind-hearted people with emotional scams. Learn how to spot the signs, verify organizations, and give safely using trusted tools like Charity Navigator and BBB’s Wise Giving Alliance.

After a car crash in Georgia, one woman thought the worst was over — until a fake appraiser took her money and disappeared. Learn how diminished value scams work, warning signs to watch for, and how to protect yourself from getting ripped off twice.

Hundreds of My Eyelab customers say their affordable eye care turned into a nightmare of virtual exams, bad prescriptions, and refund headaches. Here’s what to watch out for before your next eye exam.

A Georgia woman fought back after her extended warranty denied a major transmission repair. Learn how her recordings made the difference—and what every car owner should know before buying coverage.

Switching cell phone providers doesn’t always mean freedom. Many consumers, like one Atlanta man, learn the hard way that their old carrier still controls their device. Here’s what to know about unlocking your phone and how to avoid costly mistakes.

Atlanta senior fights back after contractor ghosted her over patio project. Learn how TrustDALE helped her get a full refund — and how to avoid contractor scams yourself.

Scammers target taxpayers by stealing Social Security numbers to file fraudulent tax returns and claim refunds. Protect yourself by enabling 2FA, filing early, and monitoring your IRS account. Report identity theft at IdentityTheft.gov.

Tired of skyrocketing cable bills? Discover how one Atlanta woman slashed her $300 Xfinity bill using simple, affordable alternatives and smart negotiating tips anyone can use.

An Alpharetta man lost $3,700 after a fraud alert at the Apple Store — even after doing everything right. Here’s how a bank loophole left him paying the price, and what you can do to protect yourself.

Leasing an HVAC system might seem affordable, but Atlanta homeowners are learning it can cost thousands more than buying outright. Learn the risks of HVAC lease agreements and how to protect yourself.

Atlanta drivers are getting personal letters from dealerships begging to buy their cars. But is it a good deal or a costly mistake? Here's what to know before selling your vehicle.