Jessica Long
With 23andMe filing for bankruptcy, consumers who’ve used the DNA service should act fast to protect their genetic data. Here's what you need to know.
Jessica Long
You don't have many options if you're waiting on merchandise from a business that filed for bankruptcy. In this article, we explain two ways to get some, or all, of your money back.
Dale Cardwell
Have you ever bought tickets from a ticket broker who never delivered? It happened to Dale, whose tickets for a play didn't show up in his inbox as promised. When he tried to get a refund, he ran into the wall of no customer service.
Jessica Long
Confused about air duct cleaning costs? Learn what questions to ask, how to spot red flags, and whether your home really needs it. Get expert advice to avoid overpaying and protect your indoor air quality—plus a trusted resource for peace of mind.
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Jessica Long
Think twice before entering that mall sweepstakes for a free trip to the Bahamas. In this article, we explain what you’re really signing up for, and how much it could cost you.
Jessica Long
High-interest online loans are a huge risk. One lender, NetCredit, charges interest rates as high as 155%! One of our followers turned to Dale for help after she said NetCredit gave her the run-around.
Jessica Long
Everyone loves a deal! But the 20 ribeyes for $40 deal you might see in a parking lot may not be what you hope it is! Dale shows you what $40 really gets you.
Jessica Long
A Georgia pet store offered lease-to-own puppies, leaving buyers like Brian Drysdale shocked by hidden costs. Discover how confusing contracts turned a $2,500 Shih Tzu into a $6,000 mistake, and how to avoid falling into the same trap.
Jessica Long
Scammers are posing as funeral homes to exploit grieving families, demanding fake payments and threatening to cancel services. Learn how to spot and stop this cruel scam before it strikes.
Jessica Long
The Federal Communications Commission promptly banned robocalls using AI-generated voices. However, scammers aren't known for obeying the law. Read on to learn what the scam is, how it works, and tips to protect you from becoming a victim.
Jessica Long
This Facebook scam involves dead people. Specifically, tempting links from friends who claim someone you know has died. Dale's advice will help you avoid this annoying scam.
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Jessica Long
Even an experienced consumer investigator like Dale Cardwell gets sketchy offers in the mail. Read on to find out what he did after receiving a letter claiming that his home warranty is about to expire, along with what appeared to be a check.
Jessica Long
A fake taxi, a hotel front desk, and a $70 ride with no license plates—how one Atlanta hotel helped fuel a citywide scam targeting unsuspecting travelers. Learn how it happened and how to avoid getting taken for a ride.
Jessica Long
In this article we investigate a sketchy asphalt contractor who uses bait and switch tactics to scam unsuspecting customers. We uncover the deceptive practices and tactics used and provide tips on how to avoid falling victim to similar scams.