TrustDALE Blog

Insights on Companies and Trust

Paying For Unknown Subscriptions? A Real-Life Lesson in Checking Your Bills
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Paying For Unknown Subscriptions? A Real-Life Lesson in Checking Your Bills

Are you unknowingly paying for subscriptions you never signed up for? One customer discovered over $200 in unauthorized charges on their Verizon bill. Learn how to spot hidden fees, prevent billing errors, and take control of your finances.

Is That $300 Bank Bonus Real? Here’s What You Need to Know
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Is That $300 Bank Bonus Real? Here’s What You Need to Know

Wells Fargo will give you $300 if you open a new checking account. Yep, you know there's a catch! In this article, Dale explains what you need to do.

The TurboTax “Free” Trap: Why the FTC Banned Intuit from Calling it Free
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

The TurboTax “Free” Trap: Why the FTC Banned Intuit from Calling it Free

In this article, Dale dives into the deceptive marketing tactics used by Intuit, the company behind TurboTax, when promoting TurboTax Free Edition as a free tax preparation software.

Tree Removal Scams: Hidden Risks and How To Protect Yourself
Scam Prevention Home Services
Jessica Long

Jessica Long

Tree Removal Scams: Hidden Risks and How To Protect Yourself

It's bad news when a company tries to get you to pay a big project up front. Here are some of the warning signs to look out for and one shady tree removal service.

Is the Price You See the Price You Pay? Pricing (In)Accuracy in Advertising
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Is the Price You See the Price You Pay? Pricing (In)Accuracy in Advertising

Are businesses required to honor advertised prices? Not always. Learn when retailers and auto dealers must stick to their listed prices, when mistakes are allowed, and how to protect yourself from bait-and-switch tactics.

Don't Fall for It! How to Spot Text Scams
Scam Prevention
Jessica Long

Jessica Long

Don't Fall for It! How to Spot Text Scams

Text scams are on the rise, from fake toll fees to bogus job offers. Learn how to avoid the latest text scams, protect your personal info, and stay safe from fraud. Don’t fall for these tricks—get expert tips to keep scammers out of your inbox!

Apple’s Costly Bite: How a Scam Lawsuit Exposes a Troubling Trend
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Apple’s Costly Bite: How a Scam Lawsuit Exposes a Troubling Trend

Apple faces a lawsuit alleging it profited from gift card scams, raising concerns about tech companies' role in fraud prevention. Learn how scammers operate, what Apple’s involvement means, and how to protect yourself from falling victim.

Beware Amazon Prime Scams: How to Spot and Avoid Them
Scam Prevention
Jessica Long

Jessica Long

Beware Amazon Prime Scams: How to Spot and Avoid Them

Learn how to spot and avoid Amazon Prime scams that attempt to steal your personal and financial information. Discover key red flags, expert tips for verifying emails, and steps to protect yourself from fraud. Stay safe and secure with these tips.

Scam Targeting Small Businesses: How Thieves Are Draining Bank Accounts
Scam Prevention Commercial Services
Jessica Long

Jessica Long

Scam Targeting Small Businesses: How Thieves Are Draining Bank Accounts

Scams are costing small businesses thousands through stolen credit card fraud. Learn how scammers operate, why chargebacks leave businesses vulnerable, and the best strategies to protect your company from financial loss.

Rent Theft Nightmare: How One Tenant Nearly Lost His Home
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Rent Theft Nightmare: How One Tenant Nearly Lost His Home

A thief stole Michael's rent payment from his landlord's designated drop box. The landlord then tried to evict Michael for unpaid rent because - you guessed it - the thief stole it. This sounded like a job for TrustDALE!

Dream Car Nightmare: Risks of Online Auto Purchases
Automotive Scam Prevention
Jessica Long

Jessica Long

Dream Car Nightmare: Risks of Online Auto Purchases

Buying a car online can be risky, as Karlie McCallum learned after her Vroom purchase left her without a title for months. In this article, learn how to protect yourself from title disputes and online car buying scams.

As-Is and Out of Luck? How to Handle a Used Car Deception
Automotive Scam Prevention
Jessica Long

Jessica Long

As-Is and Out of Luck? How to Handle a Used Car Deception

Misled about your used car's history? Learn what steps you can take when a dealer lies and how to protect yourself before your next vehicle purchase.

Extended Auto Warranties: Are You Paying for False Promises?
Automotive Scam Prevention
Jessica Long

Jessica Long

Extended Auto Warranties: Are You Paying for False Promises?

Are extended auto warranties worth it or are they just a costly trap? This article uncovers the hidden pitfalls of third-party warranties, featuring a real consumer’s fight for coverage and practical tips to protect yourself from misleading contracts

Understanding the Components of a True Bait and Switch Scam
Scam Prevention

Laura Lovejoy

Understanding the Components of a True Bait and Switch Scam

Bait and switch scams lure customers in with deceptive deals, only to pressure them into buying pricier or lower-quality alternatives. Learn the key components, real-world examples, and how to protect yourself from these fraudulent tactics.

Click the link below to download the latest edition of TrustDALE Home Magazine.

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Three for Thursday is a weekly email and Dale's Do's and Don'ts is a monthly newsletter from Consumer Investigator Dale Cardwell. Each week in Three for Thursday you will see a video of one of our investigations, hear Dale answer real consumer questions and learn the steps to becoming a savvy consumer. Each month in Dale's Do's and Don'ts Dale provides information valuable to homeowners.

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