TrustDALE Blog

Insights on Companies and Trust

Ask Dale: How to Safely Renew TSA PreCheck,Avoid Scams and Renew with Confidence
Safety & Security Scam Prevention

Laura Lovejoy

Ask Dale: How to Safely Renew TSA PreCheck,Avoid Scams and Renew with Confidence

Today's TrustDALE question comes from Ben, who recently reached out with a concern many travelers may encounter about renewing your TSA PreCheck.

Ask Dale: How to Safely Renew Your TSA PreCheck Authorization
Safety & Security Scam Prevention

John Stenard

Ask Dale: How to Safely Renew Your TSA PreCheck Authorization

Learn how to safely renew your TSA PreCheck and avoid scams! Discover tips to verify legitimate renewal emails, use the official TSA website, and enjoy hassle-free airport security. Hear Ask Dale's expert advice on navigating TSA PreCheck renewals.

Are those mobile phone free offers really free?
Finance & Tips Scam Prevention

Laura Lovejoy

Are those mobile phone free offers really free?

Have You Been Caught in a “Free” Mobile Phone Deal That Wasn’t Actually Free? Here’s How One Couple Got Help!

Sketchy of the Week: Vacation Rental Refund
Finance & Tips Scam Prevention

Laura Lovejoy

Sketchy of the Week: Vacation Rental Refund

When a hurricane is looming, the smart move is to stay far away from the predicted path of destruction. But for some travelers, caution can come with a hefty price tag, especially when it involves a vacation rental.

How to Avoid Getting Scammed After Storm Damage: A TrustDALE Guide
Scam Prevention Home Services

Laura Lovejoy

How to Avoid Getting Scammed After Storm Damage: A TrustDALE Guide

At TrustDALE, we’ve seen countless examples of homeowners being duped by dishonest contractors after a storm, and we’re here to ensure you don’t become one of them.

My Facebook account was hacked!
Safety & Security Scam Prevention

Laura Lovejoy

My Facebook account was hacked!

Watch the video to see what happens when Kelly's Facebook account was hacked.

How to Protect Yourself from Scammers: A Guide for American Retirees
Scam Prevention

Laura Lovejoy

How to Protect Yourself from Scammers: A Guide for American Retirees

In a shocking revelation, the FBI’s latest report on elder fraud shows that scammers stole an astonishing $3.4 billion from American retirees in 2023.

This Could Happen To You- Rental Car Scam
Automotive Scam Prevention

Laura Lovejoy

This Could Happen To You- Rental Car Scam

In the 1970’s, customer service reigned supreme in the rental car business. Remember Avis? we try harder! But according to Jim Laffiteau, getting any customer service now-a-days is, well, almost impossible.

Ask Dale: Can “Own Well” claims they can reduce my property taxes?
Finance & Tips Scam Prevention

Laura Lovejoy

Ask Dale: Can “Own Well” claims they can reduce my property taxes?

Today’s question is from Lauren. She tells us — I got an advertisement from a company called own well. They claim they can reduce my property taxes by fighting for a lower assessed value on my home. I’m intrigued, but what’s the catch?

Scam Prevention

Laura Lovejoy

Did you get a recent notice to update your billing information for an account?

Did you get a recent notice that it’s time to update your billing information for prime, Netflix, ESPN all access or Etsy? If you have, delete it because it’s a digital scam!

Three for Thursday 02.29.2024
Finance & Tips Scam Prevention

Three for Thursday 02.29.2024

There’s a real debate raging over the true value of a college degree. Forty years ago, it was undeniable that people who extended their formal education beyond high school earned more money and enjoyed a greater lifestyle than those who didn’t. Today thos

Three for Thursday 02.22.2024
Finance & Tips Scam Prevention

Three for Thursday 02.22.2024

Here’s another edition of “you don’t know what you don’t know.” There has been attention lately on “lunch shaming,” the practice of embarrassing children whose parents have not paid their child’s lunch bill. Here’s why a lot of parents who can, don’t want

Three for Thursday 02.15.2024
Finance & Tips Scam Prevention

Three for Thursday 02.15.2024

I want to tell you about a warranty that works! A couple of years ago, I bought a $350 electric chainsaw at the Home Depot. In a departure from the norm for me, I also paid $55 for a three-year warranty. Recently the battery failed. Like most consumers, I

Ask Dale: Free vacation offer-what's the catch?
Finance & Tips Scam Prevention

Laura Lovejoy

Ask Dale: Free vacation offer-what's the catch?

Offer for a free vacation if I sign up for something. Is is too good to be true?

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Three for Thursday is a weekly email and Dale's Do's and Don'ts is a monthly newsletter from Consumer Investigator Dale Cardwell. Each week in Three for Thursday you will see a video of one of our investigations, hear Dale answer real consumer questions and learn the steps to becoming a savvy consumer. Each month in Dale's Do's and Don'ts Dale provides information valuable to homeowners.

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