How to Hire a Pest Control Company You Can Actually Trust
The saying “eating you out of house and home” isn’t just a metaphor when termites are involved. These silent destroyers cause more than $5 billion in property damage each year in the U.S., most of which isn’t covered by homeowners insurance. Protecting your biggest investment means finding a pest control company that’s not only competent but trustworthy.
During a recent interview with Patrick Carter, founder of Healthy Home Termite and Pest Control, the veteran professional shared what every homeowner should know before hiring someone to defend their home from pests.
What to Look for Before You Hire
Carter says the first step is to do your homework. “Make sure the company is insured with general liability and workers’ compensation,” he explains. That means if something goes wrong on your property, you’re protected.
He also advises checking online reviews and company longevity. A business with consistent five star feedback and at least five years in business is more likely to have a proven track record. Healthy Home, for instance, has served Georgia homeowners since 1997. That’s almost three decades of experience in termite and pest management.
Longevity also matters for warranty and service reliability. “Make sure the company’s gonna be around when you need them,” Carter adds. Pest control is not a one-and-done service, it’s an ongoing relationship built on consistency and trust.
Why Family-Owned Service Still Matters
Carter believes one reason Healthy Home has maintained that trust is its family-first approach. “When I started, it was just me,” he recalls. “Now we’ve grown, but I still hire people who treat our customers like family.”
That philosophy extends to the field. Clients often know their technician by name, and sometimes even send Christmas cards. Carter has served some families for so long that he’s now treating homes for the grown children of his earliest customers.
In an era of large corporate pest control firms with revolving-door employees, this personal touch stands out. Smaller, locally owned businesses are often more accountable because their reputation is their lifeline. As Carter puts it, “Your reputation is what makes or breaks you.”
The Science Behind Effective Termite Treatment
Not all termite treatments are created equal. Carter’s team uses Termidor, a leading liquid treatment that forms a protective barrier in the soil around a home. But Healthy Home goes further, as they have been trained and certified to use Termidor High Precision Injection equipment that eliminates the need for trenching or drilling into foundations and patios.
This system injects exact, computer-calibrated doses of Termidor into the ground, thus removing human error and preventing over- or under-application. Termidor’s unique transfer effect allows termites to carry the product back to their colony, eradicating it within about 90 days.
The result? A cleaner application, less disruption to your yard, and a more thorough defense against termites, no matter where the colony hides.
The Real Mistake Homeowners Make
According to Carter, the biggest mistake homeowners make is choosing the cheapest quote. “When it comes to protecting your home, which is usually life’s biggest investment, you don’t want to shop on price alone,” he warns.
Lower bids often mean weaker products, rushed treatments, or poor follow-up. Healthy Home, by contrast, stands behind its work with a repair and re-treatment guarantee, even covering damage costs if termites return. That level of accountability is rare in the industry and reflects the company’s confidence in its methods.
A Guarantee That Really Means Something
Healthy Home Termite and Pest Control is a TrustDALE certified partner, which means it meets rigorous standards for integrity and performance. The company also honors the $10,000 Make It Right Guarantee, ensuring that if a customer doesn’t receive what was promised in writing, TrustDALE will help make it right.
For homeowners, that’s not just reassurance, it’s real consumer protection.
The Bottom Line
Finding the right pest control company isn’t about who’s cheapest, it’s about who’s qualified, insured, and committed to your peace of mind.
With decades of experience, advanced Termidor technology, and a family-driven reputation for service, Healthy Home Termite and Pest Control exemplifies what reliability looks like in the pest control industry.
Before termites make a meal out of your investment, choose a partner who treats your home like their own. Visit TrustDALE.com to find certified pest control experts near you.