TrustDALE Blog

Insights on Companies and Trust

Missing Security Deposits: Here’s What Georgia Renters Need to Know
Finance & Tips Safety & Security
Jessica Long

Jessica Long

Missing Security Deposits: Here’s What Georgia Renters Need to Know

Struggling to get your security deposit back? Georgia law requires landlords to return it within 30 days. Learn your rights, steps to take, and legal options if your landlord refuses to pay. Don’t let your money disappear—find out how to fight back!

When a Retaining Wall Fails: A Cautionary Tale
Repair & Maintenance Exterior & Landscaping
Jessica Long

Jessica Long

When a Retaining Wall Fails: A Cautionary Tale

Diane spent $12,000 on a retaining wall that just didn’t hold up. See how reaching out to TrustDALE helped Diane to get a resolution and we got our trusted partner Engineered Solutions of Georgia to lend a hand.

Apple’s Costly Bite: How a Scam Lawsuit Exposes a Troubling Trend
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Apple’s Costly Bite: How a Scam Lawsuit Exposes a Troubling Trend

Apple faces a lawsuit alleging it profited from gift card scams, raising concerns about tech companies' role in fraud prevention. Learn how scammers operate, what Apple’s involvement means, and how to protect yourself from falling victim.

Don't Fall for It! How to Spot Text Scams
Scam Prevention
Jessica Long

Jessica Long

Don't Fall for It! How to Spot Text Scams

Text scams are on the rise, from fake toll fees to bogus job offers. Learn how to avoid the latest text scams, protect your personal info, and stay safe from fraud. Don’t fall for these tricks—get expert tips to keep scammers out of your inbox!

Is the Price You See the Price You Pay? Pricing (In)Accuracy in Advertising
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Is the Price You See the Price You Pay? Pricing (In)Accuracy in Advertising

Are businesses required to honor advertised prices? Not always. Learn when retailers and auto dealers must stick to their listed prices, when mistakes are allowed, and how to protect yourself from bait-and-switch tactics.

What We Can Learn from Truist Bank’s Mortgage Billing Errors
Finance & Tips
Jessica Long

Jessica Long

What We Can Learn from Truist Bank’s Mortgage Billing Errors

Truist mortgage customers reported receiving false late payment notices with no official explanation. Learn what happened, why it matters, and key lessons to protect your finances from bank errors. Stay informed and safeguard your mortgage payments.

Beware Amazon Prime Scams: How to Spot and Avoid Them
Scam Prevention
Jessica Long

Jessica Long

Beware Amazon Prime Scams: How to Spot and Avoid Them

Learn how to spot and avoid Amazon Prime scams that attempt to steal your personal and financial information. Discover key red flags, expert tips for verifying emails, and steps to protect yourself from fraud. Stay safe and secure with these tips.

Why Your Home’s Appliances May Not Be Covered Under Warranty
Repair & Maintenance Finance & Tips
Jessica Long

Jessica Long

Why Your Home’s Appliances May Not Be Covered Under Warranty

Lindsy’s new home came with a nice-looking refrigerator that isn't working as it should. Even the manufacturer deemed the fridge unrepairable, but wait until you read why the manufacturer won't help her.

Can AI Take Your Fast-Food Order? We Put It to the Test
Finance & Tips
Jessica Long

Jessica Long

Can AI Take Your Fast-Food Order? We Put It to the Test

Can AI take your food order correctly? We tested AI drive thrus to see if automation improves accuracy and speed—or just causes more confusion. Find out if AI is the future of fast food or if human employees still do it better.

Scam Targeting Small Businesses: How Thieves Are Draining Bank Accounts
Scam Prevention Commercial Services
Jessica Long

Jessica Long

Scam Targeting Small Businesses: How Thieves Are Draining Bank Accounts

Scams are costing small businesses thousands through stolen credit card fraud. Learn how scammers operate, why chargebacks leave businesses vulnerable, and the best strategies to protect your company from financial loss.

Dream Car Nightmare: Risks of Online Auto Purchases
Automotive Scam Prevention
Jessica Long

Jessica Long

Dream Car Nightmare: Risks of Online Auto Purchases

Buying a car online can be risky, as Karlie McCallum learned after her Vroom purchase left her without a title for months. In this article, learn how to protect yourself from title disputes and online car buying scams.

Extended Auto Warranties: Are You Paying for False Promises?
Automotive Scam Prevention
Jessica Long

Jessica Long

Extended Auto Warranties: Are You Paying for False Promises?

Are extended auto warranties worth it or are they just a costly trap? This article uncovers the hidden pitfalls of third-party warranties, featuring a real consumer’s fight for coverage and practical tips to protect yourself from misleading contracts

Rent Theft Nightmare: How One Tenant Nearly Lost His Home
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Rent Theft Nightmare: How One Tenant Nearly Lost His Home

A thief stole Michael's rent payment from his landlord's designated drop box. The landlord then tried to evict Michael for unpaid rent because - you guessed it - the thief stole it. This sounded like a job for TrustDALE!

As-Is and Out of Luck? How to Handle a Used Car Deception
Automotive Scam Prevention
Jessica Long

Jessica Long

As-Is and Out of Luck? How to Handle a Used Car Deception

Misled about your used car's history? Learn what steps you can take when a dealer lies and how to protect yourself before your next vehicle purchase.

Click the link below to download the latest edition of TrustDALE Home Magazine.

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Three for Thursday is a weekly email and Dale's Do's and Don'ts is a monthly newsletter from Consumer Investigator Dale Cardwell. Each week in Three for Thursday you will see a video of one of our investigations, hear Dale answer real consumer questions and learn the steps to becoming a savvy consumer. Each month in Dale's Do's and Don'ts Dale provides information valuable to homeowners.

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