TrustDALE Blog

Insights on Companies and Trust

Wagering on Weight Loss: Smart Incentive or Risky Bet?
Finance & Tips Scam Prevention

Marnie Zambri

Wagering on Weight Loss: Smart Incentive or Risky Bet?

Could a cash reward help you shed pounds? Some programs let you bet on your own weight loss, offering big payouts for success and losses if you don’t follow through. But is it worth the risk?

The FedEx Black Hole: Why Your Package Might Be Stuck in Austell, Georgia
Finance & Tips

Marnie Zambri

The FedEx Black Hole: Why Your Package Might Be Stuck in Austell, Georgia

Packages stuck at FedEx's Austell, Georgia hub are a common consumer frustration. Here's why it's happening, and what you can do if your delivery disappears.

Waivers and Workmanship: Are You Signing Away Your Rights?
Finance & Tips Home Services

Marnie Zambri

Waivers and Workmanship: Are You Signing Away Your Rights?

A Georgia homeowner’s broken irrigation line sparks questions about liability waivers in home services. Learn what signing one means, and how to protect your property and legal rights.

When the Mailman Hits Your Fence: Navigating Government Property Damage Claims
Finance & Tips

Marnie Zambri

When the Mailman Hits Your Fence: Navigating Government Property Damage Claims

If government property, like a USPS truck, damages your property, filing a tort claim might be your only recourse. Here's how to start the process, and what to do if no one calls you back.

Do Not Get Caught Off Guard by Roadside Assistance Limits
Finance & Tips Automotive

Marnie Zambri

Do Not Get Caught Off Guard by Roadside Assistance Limits

A Georgia driver’s struggle with roadside assistance highlights the need to read the fine print. Learn what to expect from your plan and how to avoid costly breakdown surprises.

How to Handle Post-Repair Car Troubles Without Losing Your Cool
Finance & Tips Automotive

Marnie Zambri

How to Handle Post-Repair Car Troubles Without Losing Your Cool

Think a mechanic’s repair caused more damage to your car? Here’s how to get a second opinion and what to do if the garage denies responsibility.

The Hidden Cost of “Help” With IRS Debt
Finance & Tips Scam Prevention

Marnie Zambri

The Hidden Cost of “Help” With IRS Debt

Some companies promise to help you settle tax debt – for a price. But the truth is, you may be eligible for free help directly from the IRS. Learn how to spot unnecessary offers and protect your wallet.

Dodging Rental Red Flags: Protect Your Wallet and Rights
Finance & Tips Safety & Security

Marnie Zambri

Dodging Rental Red Flags: Protect Your Wallet and Rights

If a leasing company promised to refund your apartment application fee and didn’t follow through, here’s how to respond, and what you can do to protect yourself in the future.

Irrigation Irritation: Who Pays When a Fix Fails?
Exterior & Landscaping Finance & Tips
Jessica Long

Jessica Long

Irrigation Irritation: Who Pays When a Fix Fails?

If a landscaper charges again to fix an issue they didn’t resolve the first time, should you have to pay? Here’s how to determine if a follow-up service call is justified, and what to watch out for.

Is That Old Debt Even Legal? Know Your Rights
Finance & Tips

Marnie Zambri

Is That Old Debt Even Legal? Know Your Rights

A Georgia consumer receives a debt collection notice on a 15-year-old account. Here’s what you need to know about time-barred debts, your legal rights, and how to protect yourself from predatory or unlawful collection tactics.

Sales Tax Slip-Up? Here’s What to Do When It’s Added After the Fact
Finance & Tips

Marnie Zambri

Sales Tax Slip-Up? Here’s What to Do When It’s Added After the Fact

An Atlanta homeowner received a surprise $15 invoice after paying an HVAC bill in full. Here’s what to do when sales tax is missing from a receipt, and why you still might be on the hook.

How to Clear a Fraudulent Account from Your Credit Report
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

How to Clear a Fraudulent Account from Your Credit Report

A Georgia resident’s credit was damaged by a fraudulent DirecTV account. Here’s why companies make you fix their mistakes, and the steps you must take to repair your credit report.

Don’t Sign That iPad Yet: The Consumer’s Guide to Digital Agreements
Finance & Tips Safety & Security
Jessica Long

Jessica Long

Don’t Sign That iPad Yet: The Consumer’s Guide to Digital Agreements

Digital contracts are everywhere, but signing without reading can lead to costly mistakes. Here's your guide to protecting yourself before tapping "Agree" on an iPad or screen.

Still Trusting “Pre-Approved”? The Credit Karma Case Is a Cautionary Tale
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Still Trusting “Pre-Approved”? The Credit Karma Case Is a Cautionary Tale

Credit Karma settled with the FTC over deceptive pre-approval claims. Here's what Georgia residents need to know in 2025 about the fallout, your rights, and how to avoid misleading credit offers.

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