Jessica Long
If your online order arrives damaged, can you get a refund for the shipping too? We’ll tell you what you need to know to ask for a full refund the right way.
Jessica Long
If you’ve switched your homeowners insurance and received a refund check, your mortgage company may ask for it back. But what happens when the check is made out to you, and not easily endorsable? Here's how to handle it.
Jessica Long
Thinking about ordering from Zz Heels? Here’s what to know about the website’s legitimacy, return policies, and buyer precautions before you shop.
Jessica Long
Can’t get a real person on the phone at the IRS? You’re not imagining it. Talking to a human is still one of the biggest hurdles taxpayers face. Here’s why, and what you can do about it.
Jessica Long
Lumber prices surged in Georgia during the pandemic, sparking questions about price gouging. Here's how supply and demand (not illegality) drove the spike, and what consumers can do if they suspect foul play.
Jessica Long
Wondering why your teenage son’s car insurance is sky high compared to your daughter’s? Here’s the data-backed reason behind the cost, and what you can (and can’t) do about it.
Jessica Long
Confused about where to safely get your credit report or score? Here's what you need to know about legitimate sources, hidden fees, and how to protect your personal information.
Jessica Long
A cash offer from MV Realty’s Homeowner Benefit Program may sound tempting, but it comes with a 40-year commitment that could affect your homeownership rights. Here’s what Georgia homeowners need to know before signing anything.
Jessica Long
If your car has been stuck in the shop for weeks with no updates from the dealership, here's a step-by-step guide for how to take back control.
Jessica Long
Have you received a letter from the IRS asking to verify your identity before processing your tax return? If so, don’t ignore it, but don’t blindly follow instructions either. Here’s how to safely handle the situation.
Jessica Long
A Georgia homeowner was surprised by a $5,000 invoice from a contractor they never hired. Here’s what to know about informal agreements, contractor red flags, and how to protect yourself from unexpected charges.
Jessica Long
If your former employer hasn’t sent your W-2, don’t panic. Here's what to do if they claim it's mailed but it never arrives, including how to get help from the IRS and file your taxes without it.
Jessica Long
Wondering if airlines will cover hotel or meal costs when an outage or disruption leaves you stranded? Here's what the law says, what’s changed, and how to fight for a refund.
Jessica Long
Thinking about buying a Rolex online? Here’s how to spot a legitimate dealer and avoid scams by learning simple ways to verify businesses before you buy.