Jessica Long
A Georgia car buyer was sold a used Toyota with misleading mileage. Here’s what you can do if you suspect odometer fraud, and how to fight back with the right tools and agencies on your side.
Jessica Long
Wondering about getting pet insurance? Before buying, you’ll need to consider costs, exclusions, and how age and breed affect premiums. We’ll help you make the right choice for your fur baby.
Jessica Long
Using land as collateral to finance a home build is possible, but it comes with conditions. Here's what to know about land equity loans, risk factors, and how to prepare.
Jessica Long
Struggling to get home repair warranty support from a contractor who’s gone silent? Here's what homeowners need to know about enforcing long-term warranties, even when the local office disappears.
Jessica Long
Breaking up doesn’t break your lease. If you co-signed a car lease with a partner who’s no longer in the picture, your credit could still suffer. Here’s what you need to know, and how to protect yourself.
Jessica Long
Canceling a gym membership isn't always as easy as signing up. Here’s why it’s difficult, and how to protect yourself from getting stuck in an unwanted contract.
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Jessica Long
A burial plot mixup left a grieving Atlanta family blindsided. Here’s what happened, why it matters, and how you can protect your loved ones from similar distress by planning ahead.
Jessica Long
A Texas couple's vacation was nearly derailed by unsafe tires on their rental car. Their pushback exposed a troubling policy, and led to a rare win against “customer no-service.”
Jessica Long
Many credit repair services make bold claims, but can they really erase bad credit? Here’s what you need to know before you pay for promises they can’t keep.
Jessica Long
A renter wrongly evicted finds herself shut out of new apartments. Learn what to do if an eviction error is haunting your record and how to take back control of your rental future.
Jessica Long
When the Sweetings moved across the country, their belongings were held hostage by movers demanding more money. Learn the red flags and how to avoid this all-too-common scam.
Jessica Long
A family’s car was wrecked by a repair shop’s mistake, then ignored. Learn how proper documentation and persistence led to justice and what every driver should know before handing over their keys.
Jessica Long
A consumer shipped a valuable package through UPS, only to have it arrive broken, and their claim denied. Here's what went wrong, and what you need to know before trusting shipping insurance.
Jessica Long
When $3,200 vanished from her account, Jacqueline’s bank blamed her instead of investigating. Here’s how she fought back, and what you need to know if your money suddenly disappears.