TrustDALE Blog

Insights on Companies and Trust

Vet Bills vs. Pet Insurance: Who Comes Out on Top?
Finance & Tips
Jessica Long

Jessica Long

Vet Bills vs. Pet Insurance: Who Comes Out on Top?

Wondering about getting pet insurance? Before buying, you’ll need to consider costs, exclusions, and how age and breed affect premiums. We’ll help you make the right choice for your fur baby.

Land Equity Loans: Turning Dirt into Dollars for Your Dream Home
Finance & Tips
Jessica Long

Jessica Long

Land Equity Loans: Turning Dirt into Dollars for Your Dream Home

Using land as collateral to finance a home build is possible, but it comes with conditions. Here's what to know about land equity loans, risk factors, and how to prepare.

How to Enforce a Warranty When the Company Won’t Call Back
Finance & Tips Home Services
Jessica Long

Jessica Long

How to Enforce a Warranty When the Company Won’t Call Back

Struggling to get home repair warranty support from a contractor who’s gone silent? Here's what homeowners need to know about enforcing long-term warranties, even when the local office disappears.

When A Lease Survives A Breakup: The Hidden Risks of Co-Signing
Finance & Tips
Jessica Long

Jessica Long

When A Lease Survives A Breakup: The Hidden Risks of Co-Signing

Breaking up doesn’t break your lease. If you co-signed a car lease with a partner who’s no longer in the picture, your credit could still suffer. Here’s what you need to know, and how to protect yourself.

Why Canceling Your Gym Membership Feels Like a Workout
Finance & Tips
Jessica Long

Jessica Long

Why Canceling Your Gym Membership Feels Like a Workout

Canceling a gym membership isn't always as easy as signing up. Here’s why it’s difficult, and how to protect yourself from getting stuck in an unwanted contract.

From Legacy to Loss: How a Cemetery Error Disrupted a Sacred Goodbye
Finance & Tips
Jessica Long

Jessica Long

From Legacy to Loss: How a Cemetery Error Disrupted a Sacred Goodbye

A burial plot mixup left a grieving Atlanta family blindsided. Here’s what happened, why it matters, and how you can protect your loved ones from similar distress by planning ahead.

Rolling the Wrong Way: A Rental Car Nightmare on Four Bald Tires
Finance & Tips Automotive
Jessica Long

Jessica Long

Rolling the Wrong Way: A Rental Car Nightmare on Four Bald Tires

A Texas couple's vacation was nearly derailed by unsafe tires on their rental car. Their pushback exposed a troubling policy, and led to a rare win against “customer no-service.”

Credit Repair or Credit Despair? The Truth Behind the Promise
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Credit Repair or Credit Despair? The Truth Behind the Promise

Many credit repair services make bold claims, but can they really erase bad credit? Here’s what you need to know before you pay for promises they can’t keep.

Stuck in the System: The Costly Truth About Clearing Wrongful Evictions
Finance & Tips Safety & Security
Jessica Long

Jessica Long

Stuck in the System: The Costly Truth About Clearing Wrongful Evictions

A renter wrongly evicted finds herself shut out of new apartments. Learn what to do if an eviction error is haunting your record and how to take back control of your rental future.

Moving Scam Alert: When Your Belongings Become Bargaining Chips
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Moving Scam Alert: When Your Belongings Become Bargaining Chips

When the Sweetings moved across the country, their belongings were held hostage by movers demanding more money. Learn the red flags and how to avoid this all-too-common scam.

From Breakdown to Breakthrough: A Family’s Fight for Fair Treatment
Finance & Tips
Jessica Long

Jessica Long

From Breakdown to Breakthrough: A Family’s Fight for Fair Treatment

A family’s car was wrecked by a repair shop’s mistake, then ignored. Learn how proper documentation and persistence led to justice and what every driver should know before handing over their keys.

Fragile Promises: How One Package Turned Into a Fight for Reimbursement
Finance & Tips
Jessica Long

Jessica Long

Fragile Promises: How One Package Turned Into a Fight for Reimbursement

A consumer shipped a valuable package through UPS, only to have it arrive broken, and their claim denied. Here's what went wrong, and what you need to know before trusting shipping insurance.

Account Under Attack: What Happens When Your Bank Won’t Help
Finance & Tips Safety & Security
Jessica Long

Jessica Long

Account Under Attack: What Happens When Your Bank Won’t Help

When $3,200 vanished from her account, Jacqueline’s bank blamed her instead of investigating. Here’s how she fought back, and what you need to know if your money suddenly disappears.

Cross-Country Car Trouble: When the Mechanic Makes It Worse
Finance & Tips Automotive
Jessica Long

Jessica Long

Cross-Country Car Trouble: When the Mechanic Makes It Worse

A road trip turns into an engine failure disaster just days after a routine maintenance visit. Here’s what happened, and how the driver got justice without paying a dime.

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Three for Thursday is a weekly email and Dale's Do's and Don'ts is a monthly newsletter from Consumer Investigator Dale Cardwell. Each week in Three for Thursday you will see a video of one of our investigations, hear Dale answer real consumer questions and learn the steps to becoming a savvy consumer. Each month in Dale's Do's and Don'ts Dale provides information valuable to homeowners.

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