TrustDALE Blog

Insights on Companies and Trust

Rolling the Wrong Way: A Rental Car Nightmare on Four Bald Tires
Finance & Tips Automotive
Jessica Long

Jessica Long

Rolling the Wrong Way: A Rental Car Nightmare on Four Bald Tires

A Texas couple's vacation was nearly derailed by unsafe tires on their rental car. Their pushback exposed a troubling policy, and led to a rare win against “customer no-service.”

Credit Repair or Credit Despair? The Truth Behind the Promise
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Credit Repair or Credit Despair? The Truth Behind the Promise

Many credit repair services make bold claims, but can they really erase bad credit? Here’s what you need to know before you pay for promises they can’t keep.

Stuck in the System: The Costly Truth About Clearing Wrongful Evictions
Finance & Tips Safety & Security
Jessica Long

Jessica Long

Stuck in the System: The Costly Truth About Clearing Wrongful Evictions

A renter wrongly evicted finds herself shut out of new apartments. Learn what to do if an eviction error is haunting your record and how to take back control of your rental future.

Moving Scam Alert: When Your Belongings Become Bargaining Chips
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Moving Scam Alert: When Your Belongings Become Bargaining Chips

When the Sweetings moved across the country, their belongings were held hostage by movers demanding more money. Learn the red flags and how to avoid this all-too-common scam.

From Breakdown to Breakthrough: A Family’s Fight for Fair Treatment
Finance & Tips
Jessica Long

Jessica Long

From Breakdown to Breakthrough: A Family’s Fight for Fair Treatment

A family’s car was wrecked by a repair shop’s mistake, then ignored. Learn how proper documentation and persistence led to justice and what every driver should know before handing over their keys.

Fragile Promises: How One Package Turned Into a Fight for Reimbursement
Finance & Tips
Jessica Long

Jessica Long

Fragile Promises: How One Package Turned Into a Fight for Reimbursement

A consumer shipped a valuable package through UPS, only to have it arrive broken, and their claim denied. Here's what went wrong, and what you need to know before trusting shipping insurance.

Account Under Attack: What Happens When Your Bank Won’t Help
Finance & Tips Safety & Security
Jessica Long

Jessica Long

Account Under Attack: What Happens When Your Bank Won’t Help

When $3,200 vanished from her account, Jacqueline’s bank blamed her instead of investigating. Here’s how she fought back, and what you need to know if your money suddenly disappears.

Cross-Country Car Trouble: When the Mechanic Makes It Worse
Finance & Tips Automotive
Jessica Long

Jessica Long

Cross-Country Car Trouble: When the Mechanic Makes It Worse

A road trip turns into an engine failure disaster just days after a routine maintenance visit. Here’s what happened, and how the driver got justice without paying a dime.

Built to Break? One Family’s Fight Against a Faulty Dream Home
Finance & Tips Home Services
Jessica Long

Jessica Long

Built to Break? One Family’s Fight Against a Faulty Dream Home

A family’s dream home turned into a construction disaster, with flooding, cracked walls, and no support under key structural elements. Their fight for repairs reveals a larger issue plaguing new builds.

Fighting the Fine Print: One Woman’s Win Against a Warranty Giant
Finance & Tips
Jessica Long

Jessica Long

Fighting the Fine Print: One Woman’s Win Against a Warranty Giant

Extended warranties can feel like security, but what happens when the fine print changes mid-claim? One shopper’s frustrating fight reveals how to avoid getting burned.

False Discounts and Final Sales: The Deceptive Dance of Liquidation Pricing
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

False Discounts and Final Sales: The Deceptive Dance of Liquidation Pricing

Store closing sales may not be the bargains they appear. Learn how liquidators inflate prices and what Georgia consumers can do if they suspect deceptive pricing.

Debt After Death: The Truth About What Survivors Must Pay
Finance & Tips
Jessica Long

Jessica Long

Debt After Death: The Truth About What Survivors Must Pay

When a loved one passes, debt collectors may come knocking. But are you really responsible? Learn what the law says and how to protect yourself.

House of Regret: The Price Buyers Pay for Missed Repairs
Finance & Tips Home Services
Jessica Long

Jessica Long

House of Regret: The Price Buyers Pay for Missed Repairs

Bought a house only to find hidden defects after move-in? In Georgia, the responsibility may fall on you, and not the seller. Here's what to know and how to protect yourself.

Plastic Protection: What Your Bank Won’t Tell You About Fraud
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Plastic Protection: What Your Bank Won’t Tell You About Fraud

Think your debit card is just as safe as your credit card? Think again. Here's what every consumer needs to know about card fraud, liability limits, and how to protect your money.