Jessica Long
A Texas couple's vacation was nearly derailed by unsafe tires on their rental car. Their pushback exposed a troubling policy, and led to a rare win against “customer no-service.”
Jessica Long
Many credit repair services make bold claims, but can they really erase bad credit? Here’s what you need to know before you pay for promises they can’t keep.
Jessica Long
A renter wrongly evicted finds herself shut out of new apartments. Learn what to do if an eviction error is haunting your record and how to take back control of your rental future.
Jessica Long
When the Sweetings moved across the country, their belongings were held hostage by movers demanding more money. Learn the red flags and how to avoid this all-too-common scam.
Jessica Long
A family’s car was wrecked by a repair shop’s mistake, then ignored. Learn how proper documentation and persistence led to justice and what every driver should know before handing over their keys.
Jessica Long
A consumer shipped a valuable package through UPS, only to have it arrive broken, and their claim denied. Here's what went wrong, and what you need to know before trusting shipping insurance.
Jessica Long
When $3,200 vanished from her account, Jacqueline’s bank blamed her instead of investigating. Here’s how she fought back, and what you need to know if your money suddenly disappears.
Jessica Long
A road trip turns into an engine failure disaster just days after a routine maintenance visit. Here’s what happened, and how the driver got justice without paying a dime.
Jessica Long
A family’s dream home turned into a construction disaster, with flooding, cracked walls, and no support under key structural elements. Their fight for repairs reveals a larger issue plaguing new builds.
Jessica Long
Extended warranties can feel like security, but what happens when the fine print changes mid-claim? One shopper’s frustrating fight reveals how to avoid getting burned.
Jessica Long
Store closing sales may not be the bargains they appear. Learn how liquidators inflate prices and what Georgia consumers can do if they suspect deceptive pricing.
Jessica Long
When a loved one passes, debt collectors may come knocking. But are you really responsible? Learn what the law says and how to protect yourself.
Jessica Long
Bought a house only to find hidden defects after move-in? In Georgia, the responsibility may fall on you, and not the seller. Here's what to know and how to protect yourself.
Jessica Long
Think your debit card is just as safe as your credit card? Think again. Here's what every consumer needs to know about card fraud, liability limits, and how to protect your money.