Jessica Long
A Georgia man was charged $7,500 for a rental car he had already returned. When customer service failed, he fought back—and won. Here’s how persistence (and a little backup) helped him beat a corporate billing disaster.
Jessica Long
A Georgia couple exposed hidden dealership fees on a used car—then used state law to fight back. Learn how to protect yourself from deceptive car pricing.
Jessica Long
Thinking of renting? Don’t ignore negative reviews. Learn how to vet property management companies and protect yourself from hidden fees, poor service, and red flags.
Jessica Long
A new RV should offer peace of mind—not a series of costly breakdowns. Learn how one owner faced a race against time as her warranty neared expiration, and what every RV buyer should do to avoid being left with repairs and no recourse.
Jessica Long
A $100 surprise after a free trial? Learn how to get a refund, protect yourself from future charges, and fight back when apps auto-bill without warning.
Jessica Long
A Georgia woman fought back after her extended warranty denied a major transmission repair. Learn how her recordings made the difference—and what every car owner should know before buying coverage.
Jessica Long
Hundreds of My Eyelab customers say their affordable eye care turned into a nightmare of virtual exams, bad prescriptions, and refund headaches. Here’s what to watch out for before your next eye exam.
Jessica Long
Facing a $300 cable bill on a fixed income? Discover smart, affordable alternatives to traditional cable TV, internet, and phone service without sacrificing essentials.
Jessica Long
An Alpharetta man lost $3,700 after a fraud alert at the Apple Store — even after doing everything right. Here’s how a bank loophole left him paying the price, and what you can do to protect yourself.
Jessica Long
Atlanta drivers are getting personal letters from dealerships begging to buy their cars. But is it a good deal or a costly mistake? Here's what to know before selling your vehicle.
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Jessica Long
Wondering why your contractor charged more for that water heater? It’s not just the part — it’s the expertise, protection, and peace of mind. Here’s what you’re really paying for (and how to make sure you’re getting a fair price).
Jessica Long
Solar panels are supposed to help save money on your electricity bills. That's not how it worked for one homeowner. We’ll tell you what happened, and what you can do if you run into the same problem.
Jessica Long
When a bride’s wedding china vanished during shipping, one mom uncovered a shocking loophole in package insurance. Learn how third-party coverage works, why FedEx denied her claim, and what every consumer needs to know before shipping valuables.
Jessica Long
Kraig hired a well-known flooring company to install new floors in his home. The floors they installed in his kitchen are now a mess. Oh, and it gets worse: the company wants him to chip in for the repairs!