TrustDALE Blog

Insights on Companies and Trust

She Was Sold a Dream—Then Left to Fight for Repairs
Finance & Tips Home Services
Jessica Long

Jessica Long

She Was Sold a Dream—Then Left to Fight for Repairs

A new RV should offer peace of mind—not a series of costly breakdowns. Learn how one owner faced a race against time as her warranty neared expiration, and what every RV buyer should do to avoid being left with repairs and no recourse.

Free Trial Trap: What to Do When an App Charges You Without Warning
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Free Trial Trap: What to Do When an App Charges You Without Warning

A $100 surprise after a free trial? Learn how to get a refund, protect yourself from future charges, and fight back when apps auto-bill without warning.

Warranty Woes: How a Georgia Woman Fought Back Against a Denied Car Repair Claim
Finance & Tips Automotive
Jessica Long

Jessica Long

Warranty Woes: How a Georgia Woman Fought Back Against a Denied Car Repair Claim

A Georgia woman fought back after her extended warranty denied a major transmission repair. Learn how her recordings made the difference—and what every car owner should know before buying coverage.

Seeing Red: Customers Say My Eyelab’s 'Easy Eye Care' Comes at a Cost
Finance & Tips Healthcare
Jessica Long

Jessica Long

Seeing Red: Customers Say My Eyelab’s 'Easy Eye Care' Comes at a Cost

Hundreds of My Eyelab customers say their affordable eye care turned into a nightmare of virtual exams, bad prescriptions, and refund headaches. Here’s what to watch out for before your next eye exam.

TV on a Dime: A Realistic Guide to Cutting the Cord
Finance & Tips
Jessica Long

Jessica Long

TV on a Dime: A Realistic Guide to Cutting the Cord

Facing a $300 cable bill on a fixed income? Discover smart, affordable alternatives to traditional cable TV, internet, and phone service without sacrificing essentials.

Why Your Bank's Fraud Alert Might Not Protect You
Finance & Tips Safety & Security
Jessica Long

Jessica Long

Why Your Bank's Fraud Alert Might Not Protect You

An Alpharetta man lost $3,700 after a fraud alert at the Apple Store — even after doing everything right. Here’s how a bank loophole left him paying the price, and what you can do to protect yourself.

The “We Want Your Car” Letters Are Real — But Are They Really Worth It?
Finance & Tips Automotive
Jessica Long

Jessica Long

The “We Want Your Car” Letters Are Real — But Are They Really Worth It?

Atlanta drivers are getting personal letters from dealerships begging to buy their cars. But is it a good deal or a costly mistake? Here's what to know before selling your vehicle.

Why Contractors Charge More Than Retail
Finance & Tips Home Services
Jessica Long

Jessica Long

Why Contractors Charge More Than Retail

Wondering why your contractor charged more for that water heater? It’s not just the part — it’s the expertise, protection, and peace of mind. Here’s what you’re really paying for (and how to make sure you’re getting a fair price).

The Solar Power Letdown: How One Man Got Burned by a Bright Idea
Finance & Tips Home Services
Jessica Long

Jessica Long

The Solar Power Letdown: How One Man Got Burned by a Bright Idea

Solar panels are supposed to help save money on your electricity bills. That's not how it worked for one homeowner. We’ll tell you what happened, and what you can do if you run into the same problem.

Wedding Gifts Gone Missing: The Shocking Loophole That Cost One Bride Her China
Finance & Tips
Jessica Long

Jessica Long

Wedding Gifts Gone Missing: The Shocking Loophole That Cost One Bride Her China

When a bride’s wedding china vanished during shipping, one mom uncovered a shocking loophole in package insurance. Learn how third-party coverage works, why FedEx denied her claim, and what every consumer needs to know before shipping valuables.

Warped Promises: How a $23,000 Floor Job Became a Costly Headache
Finance & Tips Home Services
Jessica Long

Jessica Long

Warped Promises: How a $23,000 Floor Job Became a Costly Headache

Kraig hired a well-known flooring company to install new floors in his home. The floors they installed in his kitchen are now a mess. Oh, and it gets worse: the company wants him to chip in for the repairs!

How Georgia Made a 90-Year-Old Legally Disappear
Finance & Tips
Jessica Long

Jessica Long

How Georgia Made a 90-Year-Old Legally Disappear

A 90-year-old Georgia woman spent two years trying to prove she exists after being denied a state ID. Her family’s ordeal reveals a troubling bureaucratic gap that you need to know about.

Why Your Car Insurance Costs More Than Your Car Payment
Finance & Tips Automotive
Jessica Long

Jessica Long

Why Your Car Insurance Costs More Than Your Car Payment

Auto insurance rates are on the rise for even the safest drivers out there. In this article, we explain the factors that may cause your insurance to rise, through no fault of your own.

How a Disney+ Clause Nearly Derailed a Family’s Fight for Justice
Finance & Tips
Jessica Long

Jessica Long

How a Disney+ Clause Nearly Derailed a Family’s Fight for Justice

The Walt Disney Company tried to stop a wrongful death lawsuit all because the plaintiff had a Disney+ account! This leads us to one of Dale's most popular–and most repeated–pieces of advice.

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