TrustDALE Blog

Insights on Companies and Trust

Atlanta Man Fights for Refund After $400 Vanishes in Prepaid Card Transaction
Finance & Tips
Jessica Long

Jessica Long

Atlanta Man Fights for Refund After $400 Vanishes in Prepaid Card Transaction

Getting a refund is essential for a product you don't want, but it's worse when it's a product you don't even receive. Don't let this happen to you when you go to your local drugstore.

Is Zego a Safe Way to Pay Rent? What Atlanta Renters Need to Know
Finance & Tips
Jessica Long

Jessica Long

Is Zego a Safe Way to Pay Rent? What Atlanta Renters Need to Know

Your landlord asks you to pay through a 3rd party app, but should you? Dale has information to know before you send.

Lost in the Mail: When Missing Documents Derail Life-Changing Moments
Finance & Tips
Jessica Long

Jessica Long

Lost in the Mail: When Missing Documents Derail Life-Changing Moments

Lost mail can have serious consequences—especially when it involves legal adoption documents. Discover how one attorney's missing paperwork led to major delays and why relying on USPS for critical documents may be riskier than you think.

The Storm After the Storm: One Couple’s Battle with Their Insurance Company
Finance & Tips
Jessica Long

Jessica Long

The Storm After the Storm: One Couple’s Battle with Their Insurance Company

Struggling with an insurance claim after storm damage? See how one couple fought back against delays and lowball offers to secure a full roof replacement—plus key takeaways to help homeowners navigate their own insurance battles.

Paying For Unknown Subscriptions? A Real-Life Lesson in Checking Your Bills
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Paying For Unknown Subscriptions? A Real-Life Lesson in Checking Your Bills

Are you unknowingly paying for subscriptions you never signed up for? One customer discovered over $200 in unauthorized charges on their Verizon bill. Learn how to spot hidden fees, prevent billing errors, and take control of your finances.

When New Floors Turned into a Nightmare, One Family Fought Back
Finance & Tips Home Services
Jessica Long

Jessica Long

When New Floors Turned into a Nightmare, One Family Fought Back

When a family's $18,000 flooring investment turned into a safety hazard, they fought back—and won. Learn how TrustDALE helped resolve the issue and discover key tips to protect yourself when hiring a flooring company.

The TurboTax “Free” Trap: Why the FTC Banned Intuit from Calling it Free
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

The TurboTax “Free” Trap: Why the FTC Banned Intuit from Calling it Free

In this article, Dale dives into the deceptive marketing tactics used by Intuit, the company behind TurboTax, when promoting TurboTax Free Edition as a free tax preparation software.

Is Switching to an Online Bank a Smart Move?
Finance & Tips
Jessica Long

Jessica Long

Is Switching to an Online Bank a Smart Move?

Online banks can be a good choice for your money. But don't make the move until you hear Dale's recommendations to find the best service.

Is That $300 Bank Bonus Real? Here’s What You Need to Know
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Is That $300 Bank Bonus Real? Here’s What You Need to Know

Wells Fargo will give you $300 if you open a new checking account. Yep, you know there's a catch! In this article, Dale explains what you need to do.

One Woman Was Charged 2x for a Refrigerator—How She Got Her Money Back
Finance & Tips
Jessica Long

Jessica Long

One Woman Was Charged 2x for a Refrigerator—How She Got Her Money Back

One consumer is at the end of her rope when, after ordering a fridge from a big box store the company charges her for two of the same item. TrustDALE is there to help get her money back!

Credit Card Fees in 2025: The True Cost of Missed Payments
Finance & Tips
Jessica Long

Jessica Long

Credit Card Fees in 2025: The True Cost of Missed Payments

Unexpected credit card fees can be frustrating, but are they fair? Learn why banks charge late fees, how to avoid finance charges, and why canceling your card could hurt your credit score.

Gas Pump Mix-Ups: How One Driver’s Costly Mistake Sparked a Bigger Conversation
Finance & Tips Automotive
Jessica Long

Jessica Long

Gas Pump Mix-Ups: How One Driver’s Costly Mistake Sparked a Bigger Conversation

When a gas station failed to put the right handle on their diesel pump it nearly ruined this consumer's car. We're getting to the bottom of this issue.

What If Your Contractor Abandons the Job? A Contract Attorney Weighs In
Finance & Tips Home Services
Jessica Long

Jessica Long

What If Your Contractor Abandons the Job? A Contract Attorney Weighs In

You do have rights when it comes to holding a contractor accountable. Dale talks to attorney Kevin Veler about what you should do before, during, and after you hire a contractor to work on your home.

Missing Security Deposits: Here’s What Georgia Renters Need to Know
Finance & Tips Safety & Security
Jessica Long

Jessica Long

Missing Security Deposits: Here’s What Georgia Renters Need to Know

Struggling to get your security deposit back? Georgia law requires landlords to return it within 30 days. Learn your rights, steps to take, and legal options if your landlord refuses to pay. Don’t let your money disappear—find out how to fight back!