TrustDALE Blog

Insights on Companies and Trust

Apple’s Costly Bite: How a Scam Lawsuit Exposes a Troubling Trend
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Apple’s Costly Bite: How a Scam Lawsuit Exposes a Troubling Trend

Apple faces a lawsuit alleging it profited from gift card scams, raising concerns about tech companies' role in fraud prevention. Learn how scammers operate, what Apple’s involvement means, and how to protect yourself from falling victim.

Is the Price You See the Price You Pay? Pricing (In)Accuracy in Advertising
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Is the Price You See the Price You Pay? Pricing (In)Accuracy in Advertising

Are businesses required to honor advertised prices? Not always. Learn when retailers and auto dealers must stick to their listed prices, when mistakes are allowed, and how to protect yourself from bait-and-switch tactics.

What We Can Learn from Truist Bank’s Mortgage Billing Errors
Finance & Tips
Jessica Long

Jessica Long

What We Can Learn from Truist Bank’s Mortgage Billing Errors

Truist mortgage customers reported receiving false late payment notices with no official explanation. Learn what happened, why it matters, and key lessons to protect your finances from bank errors. Stay informed and safeguard your mortgage payments.

Why Your Home’s Appliances May Not Be Covered Under Warranty
Repair & Maintenance Finance & Tips
Jessica Long

Jessica Long

Why Your Home’s Appliances May Not Be Covered Under Warranty

Lindsy’s new home came with a nice-looking refrigerator that isn't working as it should. Even the manufacturer deemed the fridge unrepairable, but wait until you read why the manufacturer won't help her.

Can AI Take Your Fast-Food Order? We Put It to the Test
Finance & Tips
Jessica Long

Jessica Long

Can AI Take Your Fast-Food Order? We Put It to the Test

Can AI take your food order correctly? We tested AI drive thrus to see if automation improves accuracy and speed—or just causes more confusion. Find out if AI is the future of fast food or if human employees still do it better.

Rent Theft Nightmare: How One Tenant Nearly Lost His Home
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Rent Theft Nightmare: How One Tenant Nearly Lost His Home

A thief stole Michael's rent payment from his landlord's designated drop box. The landlord then tried to evict Michael for unpaid rent because - you guessed it - the thief stole it. This sounded like a job for TrustDALE!

Delta Dispute: How One Couple Won Back $5,000 in Travel Credits
Finance & Tips
Jessica Long

Jessica Long

Delta Dispute: How One Couple Won Back $5,000 in Travel Credits

Struggling with lost airline credits? One Atlanta couple nearly lost $5,000 after Delta erased their ticket records—until TrustDALE stepped in. Learn how they won their refund and how you can protect yourself from airline disputes.

How One Car Buyer Fought an Unfair $6,000 Repair Bill and Won
Finance & Tips Automotive
Jessica Long

Jessica Long

How One Car Buyer Fought an Unfair $6,000 Repair Bill and Won

When a car buyer discovered mysterious paint damage weeks after purchase, he was hit with a $6,000 repair bill. With help from TrustDALE, he fought back and won. Learn how to challenge unfair car repair costs and protect your rights as a consumer.

The Shocking Case of the Empty Computer Box—And How One Man Fought Back
Finance & Tips
Jessica Long

Jessica Long

The Shocking Case of the Empty Computer Box—And How One Man Fought Back

When George Robbins opened his long-awaited computer package, it was empty. Even worse, he was still expected to pay for it. Discover how he fought back, the lessons learned, and how you can protect yourself from similar consumer nightmares.

The Hidden Costs of “Convenience Fees”
Finance & Tips
Jessica Long

Jessica Long

The Hidden Costs of “Convenience Fees”

Convenience fees are anything but convenient for you. Dale explains why companies can get away with charging you extra money for paying a bill, and how you can avoid paying convenience fees.

How One Man’s Credit Nightmare Exposes a Major Flaw in the System
Finance & Tips
Jessica Long

Jessica Long

How One Man’s Credit Nightmare Exposes a Major Flaw in the System

A false eviction mark nearly cost Lonnie McCray his future. Discover how credit report errors impact renters, the hidden power of alternative credit agencies, and what you can do to fight back. Stay informed and protect your financial future.

When Furniture Fails: How to Fight for a Refund
Finance & Tips
Jessica Long

Jessica Long

When Furniture Fails: How to Fight for a Refund

Bought new furniture only to face a frustrating defect? When a company refuses to fix the issue, what can you do? Discover how one Atlanta couple fought back and won their refund—plus tips to protect yourself from bad business practices.

Is Budget Billing Worth It?
Finance & Tips
Jessica Long

Jessica Long

Is Budget Billing Worth It?

Many utility companies offer programs that let you pay a flat monthly rate for your bill. Dale says these programs are not scams, but they do have a catch!

How to File Your Taxes for Free in 2025 (Without Hidden Fees)
Finance & Tips
Jessica Long

Jessica Long

How to File Your Taxes for Free in 2025 (Without Hidden Fees)

Taxes are complicated and there's a lot of questions people have when filing their taxes using those advertised software programs. . Dale has some suggestions on where to start and what you can do to prepare.