TrustDALE Blog

Jessica Long

Wouldn't you be upset if your home creaked with every step? Here's how the TrustDALE team helped Emma with her dilemma.

Jessica Long

Ever afraid to take on a big company like Sears? Read how consumer investigator Dale Cardwell and TrustDALE took on Sears' customer service to get consumers what they ordered.

Jessica Long

Thinking about small claims court in Georgia? Learn what to expect, how to file, and what happens after you win. Get practical tips and insights to help you navigate the process with confidence.

Jessica Long

A military veteran's family turned to TrustDALE for help after his mortgage company threatened to evict him. We learned a surprising truth about why some mortgage companies may want to evict people, even when they're willing to pay.

Jessica Long

Plumbing problems can be unexpected and expensive. However, warranties that claim to give you peace of mind about your plumbing may not cover what you think it does.

Jessica Long

If you've ever reserved a rental car, only to arrive at the counter and be told your confirmed vehicle is “no longer available,” you're not alone. Read about Dale's infuriating experience when he rented a car on a recent trip out of town.

Jessica Long

Getting a refund is essential for a product you don't want, but it's worse when it's a product you don't even receive. Don't let this happen to you when you go to your local drugstore.

Jessica Long

Your landlord asks you to pay through a 3rd party app, but should you? Dale has information to know before you send.

Jessica Long

Lost mail can have serious consequences—especially when it involves legal adoption documents. Discover how one attorney's missing paperwork led to major delays and why relying on USPS for critical documents may be riskier than you think.

Jessica Long

Struggling with an insurance claim after storm damage? See how one couple fought back against delays and lowball offers to secure a full roof replacement—plus key takeaways to help homeowners navigate their own insurance battles.

Jessica Long

Are you unknowingly paying for subscriptions you never signed up for? One customer discovered over $200 in unauthorized charges on their Verizon bill. Learn how to spot hidden fees, prevent billing errors, and take control of your finances.

Jessica Long

When a family's $18,000 flooring investment turned into a safety hazard, they fought back—and won. Learn how TrustDALE helped resolve the issue and discover key tips to protect yourself when hiring a flooring company.

Jessica Long

In this article, Dale dives into the deceptive marketing tactics used by Intuit, the company behind TurboTax, when promoting TurboTax Free Edition as a free tax preparation software.

Jessica Long

Online banks can be a good choice for your money. But don't make the move until you hear Dale's recommendations to find the best service.