TrustDALE Blog

Insights on Companies and Trust

When Your Package Disappears: What to Do When UPS Says “Tough Luck”
Finance & Tips
Jessica Long

Jessica Long

When Your Package Disappears: What to Do When UPS Says “Tough Luck”

What happens when UPS loses your package and offers just $100 in compensation? Learn why "declared value" isn't insurance, what steps you can take, and how to protect your high-value shipments in this essential guide for smart shippers.

Backyard Blame: What Georgia Law Says About Fallen Trees and Property Damage
Exterior & Landscaping Finance & Tips
Jessica Long

Jessica Long

Backyard Blame: What Georgia Law Says About Fallen Trees and Property Damage

Georgia homeowners are often surprised to learn they're liable when a neighbor’s tree falls on their property, unless certain conditions apply. Here’s what the law says, and how to protect yourself from costly tree damage disputes.

They Fixed My Phone And Kept The Parts. Is That Legal?
Finance & Tips
Jessica Long

Jessica Long

They Fixed My Phone And Kept The Parts. Is That Legal?

A TrustDALE follower wants to get his phone repaired but insists on keeping the old parts. Dale looks at the repair shop's policies to determine whether this customer can get his wish.

Living in Decay: What to Do When Your Landlord Doesn’t Care
Finance & Tips
Jessica Long

Jessica Long

Living in Decay: What to Do When Your Landlord Doesn’t Care

Having trouble getting your Rental Owners to fix your apartment issues? Dale has some suggestions that might help, and offers advice as to what you can do to protect yourself.

Amazon Sent Her Packages to 7 Wrong Addresses—Here’s What Finally Fixed It
Finance & Tips
Jessica Long

Jessica Long

Amazon Sent Her Packages to 7 Wrong Addresses—Here’s What Finally Fixed It

Sometimes, the things we order online never make it to our home. It happens. But it shouldn't happen SEVEN TIMES in a row! Here's how TrustDALE helped a woman fed up with Amazon's delivery mistakes.

Inside the World of Pre-Foreclosure Real Estate: Profit or Predatory Practice?
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Inside the World of Pre-Foreclosure Real Estate: Profit or Predatory Practice?

Real estate investors are targeting Atlanta homeowners in pre-foreclosure with lowball cash offers. Learn how these deals work, why they’re controversial, and how to protect yourself from pressure tactics during a financial crisis.

Received a Sketchy Parking Ticket? Here’s What You Need to Know Before You Pay
Finance & Tips Safety & Security
Jessica Long

Jessica Long

Received a Sketchy Parking Ticket? Here’s What You Need to Know Before You Pay

Atlanta drivers are being targeted by fake parking ticket scams from shady private companies. Learn how to spot a bogus citation, protect your credit, and fight back against deceptive practices before you pay.

Don’t Let Scammers Steal Your Retirement
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Don’t Let Scammers Steal Your Retirement

Dale reveals the shocking tactics scammers use to steal Social Security money from unsuspecting retirees. From impersonating government officials to threatening legal action, scammers stop at nothing to deceive and defraud vulnerable individuals.

When Your New Home Betrays You
Finance & Tips Home Services
Jessica Long

Jessica Long

When Your New Home Betrays You

Wouldn't you be upset if your home creaked with every step? Here's how the TrustDALE team helped Emma with her dilemma.

When Online Orders Go Wrong—Really Wrong
Finance & Tips
Jessica Long

Jessica Long

When Online Orders Go Wrong—Really Wrong

Ever afraid to take on a big company like Sears? Read how consumer investigator Dale Cardwell and TrustDALE took on Sears' customer service to get consumers what they ordered.

Small Claims Court: What It Is (and What It Isn’t)
Finance & Tips
Jessica Long

Jessica Long

Small Claims Court: What It Is (and What It Isn’t)

Thinking about small claims court in Georgia? Learn what to expect, how to file, and what happens after you win. Get practical tips and insights to help you navigate the process with confidence.

How One Georgia Family Took On a Mortgage Servicer—and Won
Finance & Tips
Jessica Long

Jessica Long

How One Georgia Family Took On a Mortgage Servicer—and Won

A military veteran's family turned to TrustDALE for help after his mortgage company threatened to evict him. We learned a surprising truth about why some mortgage companies may want to evict people, even when they're willing to pay.

Is A Water Line Warranty a Lifesaver or a Waste of Money?
Finance & Tips Home Services
Jessica Long

Jessica Long

Is A Water Line Warranty a Lifesaver or a Waste of Money?

Plumbing problems can be unexpected and expensive. However, warranties that claim to give you peace of mind about your plumbing may not cover what you think it does.

What Do You Do When Your Car Reservation Isn’t Really A Reservation
Finance & Tips Automotive
Jessica Long

Jessica Long

What Do You Do When Your Car Reservation Isn’t Really A Reservation

If you've ever reserved a rental car, only to arrive at the counter and be told your confirmed vehicle is “no longer available,” you're not alone. Read about Dale's infuriating experience when he rented a car on a recent trip out of town.