TrustDALE Blog

Insights on Companies and Trust

Loan Trap: How One Click Cost a Family Years of Debt
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Loan Trap: How One Click Cost a Family Years of Debt

High-interest online loans are a huge risk. One lender, NetCredit, charges interest rates as high as 155%! One of our followers turned to Dale for help after she said NetCredit gave her the run-around.

Can You Cash a Check Made Out to Someone Who’s Passed Away?
Finance & Tips
Jessica Long

Jessica Long

Can You Cash a Check Made Out to Someone Who’s Passed Away?

A TrustDALE follower received a check that was intended for someone who died. Can she cash the check anyway? Dale has the answer.

$2,100 Phone Bill?! How to Avoid Costly International Roaming Fees
Finance & Tips
Jessica Long

Jessica Long

$2,100 Phone Bill?! How to Avoid Costly International Roaming Fees

It's not cheap to use your smartphone outside the United States. Learn why one consumer had to pay thousands for roaming charges, and how you can avoid the same mistake on your next trip abroad.

Zillow’s Zestimates: How Close Are They to the Real Value of Your Home?
Finance & Tips
Jessica Long

Jessica Long

Zillow’s Zestimates: How Close Are They to the Real Value of Your Home?

As one of the go-to websites for home buyers and sellers, Zillow's "Zestimates" can play a significant role in the decision making process. But are they accurate? In this article, we uncover the truth behind the popular home value estimates.

When the Repair Line Goes Dead: What’s Really Behind Sears’ Service Meltdown?
Finance & Tips
Jessica Long

Jessica Long

When the Repair Line Goes Dead: What’s Really Behind Sears’ Service Meltdown?

A Georgia consumer’s broken refrigerator exposes bigger cracks in Sears’ customer service. Here's what shoppers need to know before buying from legacy brands with fading support.

Puppy Love or Legal Trap? Inside the Pet Leasing Industry
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Puppy Love or Legal Trap? Inside the Pet Leasing Industry

A Georgia pet store offered lease-to-own puppies, leaving buyers like Brian Drysdale shocked by hidden costs. Discover how confusing contracts turned a $2,500 Shih Tzu into a $6,000 mistake, and how to avoid falling into the same trap.

Vanishing Voices: Why It’s So Hard to Reach a Real Person at Big Companies
Finance & Tips
Jessica Long

Jessica Long

Vanishing Voices: Why It’s So Hard to Reach a Real Person at Big Companies

Frustrated by endless customer service loops? Discover why real corporate contacts are disappearing—and how you can fight back using social media and trusted resources like TrustDALE to get real results.

Credit Shock: Why Your Score Can Plummet Without Warning
Finance & Tips
Jessica Long

Jessica Long

Credit Shock: Why Your Score Can Plummet Without Warning

Discover why your credit score can drop suddenly—even without missed payments. Learn hidden factors that affect your score, how to spot errors or fraud, and steps to protect your financial health.

Sofa Showdown: How a Dream Couch Turned Into a Fabric Nightmare
Finance & Tips
Jessica Long

Jessica Long

Sofa Showdown: How a Dream Couch Turned Into a Fabric Nightmare

Anne's brand-new sofa went from white to not-quite-right when she saw unexplained stains. Turns out a defect was behind the problem. The manufacturer and the retailer refused to do anything, so Anne turned to TrustDALE for help.

When Honor Fails, Heroes Rise
Finance & Tips
Jessica Long

Jessica Long

When Honor Fails, Heroes Rise

A veteran’s dream to honor service with handmade flags turns into a cautionary tale of broken promises—until another veteran-owned business steps in to make things right. A powerful story of patriotism, accountability, and restored faith.

Swallowed by the Machine: When a Bank ATM Eats Your Money and Denies It
Finance & Tips
Jessica Long

Jessica Long

Swallowed by the Machine: When a Bank ATM Eats Your Money and Denies It

When a routine ATM deposit goes wrong, one Atlanta woman is left without her $700—and her bank won’t believe her. Learn how to protect yourself from ATM mishaps and why in-person banking might be your safest bet.

The Credit Card Catch: Why Canceling That "Unused" Card Could Cost You
Finance & Tips
Jessica Long

Jessica Long

The Credit Card Catch: Why Canceling That "Unused" Card Could Cost You

Wondering if you should cancel an unused credit card? Learn how closing an account can impact your credit score—and when it actually makes sense to do it. Get expert tips on protecting your credit and making the smartest financial move.

She Earned a Free Car—Then the Dealership Changed the Rules
Finance & Tips Automotive
Jessica Long

Jessica Long

She Earned a Free Car—Then the Dealership Changed the Rules

After referring multiple friends to buy cars, an Atlanta woman was denied the free car she was promised. TrustDALE stepped in to hold the dealership accountable and help her get the title she earned.

Selling Your Diamond Ring? Here's How to Get a Fair Price
Finance & Tips
Jessica Long

Jessica Long

Selling Your Diamond Ring? Here's How to Get a Fair Price

Thinking of selling your diamond ring? Learn how to get a fair price by understanding the 4 Cs, researching market value, and choosing the right buyer. Avoid scams and make informed decisions with this practical guide.