TrustDALE Blog

Insights on Companies and Trust

When Furniture Fails: How to Fight for a Refund
Finance & Tips
Jessica Long

Jessica Long

When Furniture Fails: How to Fight for a Refund

Bought new furniture only to face a frustrating defect? When a company refuses to fix the issue, what can you do? Discover how one Atlanta couple fought back and won their refund—plus tips to protect yourself from bad business practices.

Is Budget Billing Worth It?
Finance & Tips
Jessica Long

Jessica Long

Is Budget Billing Worth It?

Many utility companies offer programs that let you pay a flat monthly rate for your bill. Dale says these programs are not scams, but they do have a catch!

How to File Your Taxes for Free in 2025 (Without Hidden Fees)
Finance & Tips
Jessica Long

Jessica Long

How to File Your Taxes for Free in 2025 (Without Hidden Fees)

Taxes are complicated and there's a lot of questions people have when filing their taxes using those advertised software programs. . Dale has some suggestions on where to start and what you can do to prepare.

This Could Happen To You: Customer Service Nightmare with Whirlpool
Repair & Maintenance Finance & Tips
Jessica Long

Jessica Long

This Could Happen To You: Customer Service Nightmare with Whirlpool

Don’t let this happen to you! Learn what steps you can take to advocate for yourself when customer service fails.

The Cost of a Quick Flip: How One Home Became a Nightmare for Its New Owner
Finance & Tips Home Services
Jessica Long

Jessica Long

The Cost of a Quick Flip: How One Home Became a Nightmare for Its New Owner

A homebuyer's dream becomes a nightmare when she learns that the builder's shoddy work is not up to code. From septic flooding and mold, one woman's home-buying experience leaves her with a home costing her thousands of dollars and health problems.

The "Free Money" Bank Glitch: Why There’s No Such Thing as Easy Cash
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

The "Free Money" Bank Glitch: Why There’s No Such Thing as Easy Cash

Viral social media posts convinced a lot of people that they could get free money from a "glitch" at Chase Bank. The so-called glitch is actually a crime!

Are There Grants for Mobile Homes? What You Need to Know
Finance & Tips
Jessica Long

Jessica Long

Are There Grants for Mobile Homes? What You Need to Know

You can get government grants for just about everything these days. One of our viewers asked Dale whether such grants are available for mobile homes. He did the research and explains why grants aren't the only option to consider.

Is Your Fast Food Order as Advertised? A New Lawsuit Takes on Subway
Finance & Tips
Jessica Long

Jessica Long

Is Your Fast Food Order as Advertised? A New Lawsuit Takes on Subway

A federal lawsuit accuses Subway of serving you sandwiches that don’t live up to expectations. Dale explains why the food you buy doesn’t always look like the food that’s advertised.

The $7,500 Rental Car Nightmare—And How One Man Fought Back
Finance & Tips Automotive
Jessica Long

Jessica Long

The $7,500 Rental Car Nightmare—And How One Man Fought Back

Renting a car should be a simple process, but for one man, it turned into a nightmare. Don't let a dealership scam ruin your rental experience - stay informed and protected.

Georgia Business Owner Exposed for Wage Theft—And Forced to Pay Up
Finance & Tips Safety & Security
Jessica Long

Jessica Long

Georgia Business Owner Exposed for Wage Theft—And Forced to Pay Up

What happens when an employer short-changes a teenage employee on his wages when he thinks nobody is watching? This article aims to raise awareness about labor rights and empower workers to avoid falling victim to unscrupulous business practices.

Atlanta Drivers Beware: Confusing Parking Kiosks Are Costing You Money
Finance & Tips Automotive
Jessica Long

Jessica Long

Atlanta Drivers Beware: Confusing Parking Kiosks Are Costing You Money

Across Atlanta, drivers are falling victim to unclear payment instructions that result in hefty fines, booting fees, and time-consuming appeals. So, what’s going on? And how can you protect yourself?

When a New Lawn Mower Fails: A Hard Lesson in Customer Service
Exterior & Landscaping Finance & Tips
Jessica Long

Jessica Long

When a New Lawn Mower Fails: A Hard Lesson in Customer Service

When John Voytik’s new riding mower broke down, the store refused to help. TrustDALE stepped in, getting the manufacturer to cover repair costs. This story highlights why choosing reputable businesses and understanding warranties matters.

Should You Pay a Company to Appeal Your Property Tax Assessment?
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Should You Pay a Company to Appeal Your Property Tax Assessment?

How much do property tax assessment appeals cost? NOTHING! Don't get scammed paying for a third party appeal when the process is something homeowners can handle themselves—at no cost.

Are Parking Tickets from Private Companies Legit? What You Need to Know
Finance & Tips Safety & Security
Jessica Long

Jessica Long

Are Parking Tickets from Private Companies Legit? What You Need to Know

Got an unfair parking ticket? A gym member’s experience with Professional Parking Management (PPM) reveals issues with private parking enforcement. Learn how to dispute unfair citations, protect yourself, and understand your rights.