TrustDALE Blog

Insights on Companies and Trust

Best Buy: The Tale of Missing Merchandise
Finance & Tips

Laura Lovejoy

Best Buy: The Tale of Missing Merchandise

Man buys a computer from Best Buy, but receives an empty box. Despite reporting the issue, Best Buy's credit card company holds him responsible. TrustDALE intervenes, securing a refund

Ask Dale- What can I do if a used car salesperson misleads me?
Finance & Tips Automotive

Laura Lovejoy

Ask Dale- What can I do if a used car salesperson misleads me?

Today’s ask dale question is from Travis. he tells us — I bought a used car in 2023, and the salesperson lied to me about the car’s history. What can I realistically do about this?

Ask Dale- Insurance Verification for Home Service Companies and Why it Matters!
Finance & Tips Home Services

Laura Lovejoy

Ask Dale- Insurance Verification for Home Service Companies and Why it Matters!

I received an estimate from a company to pressure-wash my home and the company also included a copy of its insurance paperwork. What do I need to look for, to make sure they’re covered?

Budgeting for a Bathroom Remodel: A Practical Guide
Finance & Tips Home Services

Laura Lovejoy

Budgeting for a Bathroom Remodel: A Practical Guide

Embarking on a remodeling project can challenge your self-control, especially when it comes to budgeting.

Ask Dale: Understanding the Benefits of a 15-Year Mortgage
Finance & Tips

Laura Lovejoy

Ask Dale: Understanding the Benefits of a 15-Year Mortgage

Today's question comes from Brent, who asks: "I heard you can get a lower interest rate with a 15-year mortgage. If so, how much lower? And is that the only advantage?"

Improving the Quality of Life For You or Your Aging Parents
Finance & Tips Healthcare

Laura Lovejoy

Improving the Quality of Life For You or Your Aging Parents

As we age or your parents age, it's important to ensure that our homes provide a safe and comfortable environment. For seniors, independent living becomes a priority, allowing them to maintain their quality of life and stay in their own homes.

This Could Happen To You: Subaru Paint Flaws
Finance & Tips Automotive

Laura Lovejoy

This Could Happen To You: Subaru Paint Flaws

This is Consumer Investigator Dale Cardwell and This Could Happen to You. When Rabbi Jeffery Feinstein first lay eyes on this vehicle, he fell in love. But a few weeks later, something caught his eye.

Ask Dale: Can “Own Well” claims they can reduce my property taxes?
Finance & Tips Scam Prevention

Laura Lovejoy

Ask Dale: Can “Own Well” claims they can reduce my property taxes?

Today’s question is from Lauren. She tells us — I got an advertisement from a company called own well. They claim they can reduce my property taxes by fighting for a lower assessed value on my home. I’m intrigued, but what’s the catch?

Ask Dale- How can I get my cell phone provider to unlock my phone?
Finance & Tips

Laura Lovejoy

Ask Dale- How can I get my cell phone provider to unlock my phone?

Today’s Ask Dale question is from Worth. He tells us — I’ve been with T-Mobile for several years and moved to another provider. The account was closed and paid off, but my phone is locked so my new provider can’t connect it to their service. I have

Three for Thursday 02.29.2024
Finance & Tips Scam Prevention

Three for Thursday 02.29.2024

There’s a real debate raging over the true value of a college degree. Forty years ago, it was undeniable that people who extended their formal education beyond high school earned more money and enjoyed a greater lifestyle than those who didn’t. Today thos

Three for Thursday 02.22.2024
Finance & Tips Scam Prevention

Three for Thursday 02.22.2024

Here’s another edition of “you don’t know what you don’t know.” There has been attention lately on “lunch shaming,” the practice of embarrassing children whose parents have not paid their child’s lunch bill. Here’s why a lot of parents who can, don’t want

Three for Thursday 02.15.2024
Finance & Tips Scam Prevention

Three for Thursday 02.15.2024

I want to tell you about a warranty that works! A couple of years ago, I bought a $350 electric chainsaw at the Home Depot. In a departure from the norm for me, I also paid $55 for a three-year warranty. Recently the battery failed. Like most consumers, I

Ask Dale: Free vacation offer-what's the catch?
Finance & Tips Scam Prevention

Laura Lovejoy

Ask Dale: Free vacation offer-what's the catch?

Offer for a free vacation if I sign up for something. Is is too good to be true?

Delivery driver steals my package and TrustDALE gets the company to pay up!
Finance & Tips Safety & Security

Laura Lovejoy

Delivery driver steals my package and TrustDALE gets the company to pay up!

Uber eats driver delivers my food and takes another package that was sitting on my porch!

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